Try our new research platform with insights from 80,000+ expert users

BMC Helix Remediate vs SanerNow CyberHygiene Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Helix Remediate
Ranking in Vulnerability Management
41st
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SanerNow CyberHygiene Platform
Ranking in Vulnerability Management
25th
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Endpoint Detection and Response (EDR) (37th), Patch Management (15th), Risk-Based Vulnerability Management (11th)
 

Featured Reviews

ShashiGupta - PeerSpot reviewer
Mar 16, 2024
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Sushil Raul - PeerSpot reviewer
Mar 7, 2023
Advanced vulnerability Management solution with out-of-the-box integrations
If customers are only looking for a patch management system, then I would definitely recommend SanerNow. But if you look at today's market, there are already many tools similar to SanerNow that give fragments of the overall functionality of an ITSM tool, and enterprise customers tend not to be interested in tools that only provide fragmented functionality. Instead, they need a tool that can give them complete IT service management, including service orchestration, assurance, and automation; that is, the entire gamut of modules in one solution. Vendors that can provide this include BMC, Micro Focus, and SolarWinds. These vendors cater to the overall requirements of the customer and not just a specific fragment, especially for those customers wishing to break down silos and unify their solutions. Thus, if you're looking for a more comprehensive solution that unifies ITSM and IT operations management as a whole, SanerNow needs to work towards a few additional modules which support observability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's reasonably priced."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
 

Cons

"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
 

Pricing and Cost Advice

Information not available
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
report
Use our free recommendation engine to learn which Vulnerability Management solutions are best for your needs.
807,508 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
11%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will get are another. Indeed, there is a benefit to consider. Managing the product be...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple la...
What do you like most about SanerNow?
Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other...
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
 

Also Known As

No data available
SecPod SanerNow, SanerNow RP
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about Tenable, Qualys, Wiz and others in Vulnerability Management. Updated: September 2024.
807,508 professionals have used our research since 2012.