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BMC Helix Automation Console vs Vulcan Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Automation Console
Ranking in Vulnerability Management
56th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Vulcan Cyber
Ranking in Vulnerability Management
27th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Risk-Based Vulnerability Management (9th), Cloud Security Remediation (2nd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of BMC Helix Automation Console is 0.9%, up from 0.1% compared to the previous year. The mindshare of Vulcan Cyber is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Vulcan Cyber0.7%
BMC Helix Automation Console0.9%
Other98.4%
Vulnerability Management
 

Featured Reviews

ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
reviewer2649297 - PeerSpot reviewer
Technical Architect at a manufacturing company with 10,001+ employees
Streamlines prioritization but reporting needs enhancement
There are several areas needing improvement. The product helps, but the reporting relies heavily on Power BI. It is limited to graphical views and requires additional filtering, posing operational challenges. The inability to download specific asset details directly from the Power BI portal is a drawback, particularly for non-technical users, though it provides high-level executive summaries. The reporting model should be enhanced so that we have the flexibility to download. We have requested a few features, and they are open to accepting those requests. It needs ITSM improvements. It has out-of-the-box integration with ServiceNow, but the customer is using BMC Helix ITSM. We would like an integration with BMC Helix ITSM. When uploading CSV files without an out-of-the-box connector, duplicate entries for assets occur. We have already reported this to them, but we are not sure when they will fix it. It will significantly benefit if we can directly upload business context information from CMDB without manual merging efforts. It can also have automatic remediation capabilities through SCCM or something else.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Takes reports from other vulnerabilities."
"It's reasonably priced."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"The interface of Vulcan Cyber is intuitive with a lot of information about vulnerabilities, which helps in classifying and analyzing threats."
"The interface of Vulcan Cyber is intuitive with a lot of information about vulnerabilities, which helps in classifying and analyzing threats. We have a good view of assets and vulnerabilities. It helps to do good threat analysis because we can see exactly what the threat is and assess it accordingly."
"I was part of the initial deployment. It was pretty easy. To fully deploy, it took about three or four weeks."
"Vulcan enables us to automate tickets from multiple scanners. It has lots of analytics options that show us charts and allow us to view the statuses in different waves. The dashboard is nice because it's highly informative about the big picture."
"Vulcan Cyber is a very good tool."
"Vulcan Cyber has helped reduce our organization’s mean time to remediation."
"Vulcan Cyber helps us prioritize the vulnerabilities that are really exploitable and our point of interest for the industry based on the threat intelligence that we get."
"Now that the solution is onboarded, we are saving a lot of time. We're saving roughly four to ten hours a week."
 

Cons

"With BMC I'd like to see the ability to integrate with other software."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"If there was a way for me to connect to the vendor directly from the application, it would be helpful."
"I would rate the tool between six and seven because there have been instances when the tool was down, and I couldn't access Cyber reports. Additionally, the Vulcan Cyber team made changes to the tool and did not notify us."
"Improvements are needed in providing more concise details on how to apply remedies for particular vulnerabilities."
"An important area is performance and speed, as Vulcan Cyber often lacks speed when exporting reports."
"Improvements are needed in providing more concise details on how to apply remedies for particular vulnerabilities. I would like to have more information about the remedies for particular vulnerabilities so that we do not have to go through the CVE numbers and relevant pages to check for a particular vulnerability and its remedy."
"The fact that we cannot use it for our reporting leads me to rate it three out of ten."
"Mainly, what I would like from them is more maintenance of the different connectors they have in the platform."
"Their support is good, but there are some flaws as well. We often encounter some issues that are not applicable to Vulcan Cyber as a whole; they apply only to us because we have customized requirements. In such cases, when we reach out with specific data and issues to their support team, they sometimes come back and say that the issues have been resolved. However, when we test to see if they have been remediated, they are still there."
 

Pricing and Cost Advice

Information not available
"Its pricing is quite fair compared to what is out there in the market, especially compared to the tool from Microsoft. It is a SaaS platform that has an annual cost, so it is something that is already used by many companies. It is quite affordable."
"Our leadership knows better about the pricing. As per my knowledge, which might not be accurate, its price can come down."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
18%
Comms Service Provider
12%
Insurance Company
7%
Computer Software Company
24%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Vulcan Cyber?
I don't deal with the pricing of the solution. I'm not a part of that department.
What needs improvement with Vulcan Cyber?
One area for improvement is clarity in the results column of vulnerability reports. Currently, the path where the vulnerability lies is not clear, so Vulcan needs to work on specifying the correct ...
What is your primary use case for Vulcan Cyber?
I have been using the solution for more than six months. Essentially, any reporting I do for our internal Internet assets involves using Vulcan. The primary use of Vulcan is extracting the reports,...
 

Also Known As

TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Online Business Systems
Stitch Fix, Mandiant, Wealthsimple, Entrust, Anaplan, Deloitte, Origami Risk, Verana Health
Find out what your peers are saying about BMC Helix Automation Console vs. Vulcan Cyber and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.