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BMC Cloud Lifecycle Management vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Management
39th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Monitoring Software (44th)
VMware Aria Operations
Ranking in Cloud Management
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
374
Ranking in other categories
Virtualization Management Tools (1st)
 

Mindshare comparison

As of June 2025, in the Cloud Management category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.5% compared to the previous year. The mindshare of VMware Aria Operations is 8.1%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

VB
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Amar Sorro - PeerSpot reviewer
Manage and monitor crucial banking operations with deep logging and efficient alerting
The most valuable features of VMware Aria Operations include its excellent monitoring capabilities. It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email. These features help me in efficiently managing virtual machines. The solution also offers easy access to VMware KB articles for problem resolution, ensuring quick access to troubleshooting information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automates Java EE Application Deployment from an SCM system."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Assesses change impact or completes an audit using multiple dashboard views."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"The initial setup process is fairly simple, especially if you are only setting up a standalone instance."
"The most valuable features are the Heat Maps, and the various graphs and reporting features it has."
"We went from using industry standard KPIs to going to a complete on-demand model based on the algorithms from vRealize Operations. It has enabled us to drive more utilization out of our existing compute infrastructure to the point where, for a period of six months, we didn't purchase a single server or any additional compute. We were able to continue to sweat our existing assets."
"It gives me metrics that I can share with the rest of my team. I can say, "Look, this server is performing poorly." Even down into the Windows Servers, which are my primary bread and butter, it gives me visibility into situations such as when they're running out of storage and I need to expand the drives. It gives that top-level visibility to get in and fix a lot of problems."
"Troubleshooting is one of the most valuable features for us. It identifies problems that other monitoring solutions are giving us, offers us insight into the problem and then digs into it and finds out what the actual problems are and addresses them."
"From a troubleshooting standpoint, beforehand it took us a lot of time to actually go into esxtop, pull the actual raw data that was actually happening from a storage level, a network level, a CPU/VCPU and memory level. But having all of these resources at our fingertips, from a graphical user interface, we can pinpoint the pitfall very easily"
"It allows us to see the VM, our cluster utilization - the cluster level is what I work on the most. I'm able to see how much is being utilized, the rate of resource utilization, and when it will actually run out."
"It allows me to see how my entire infrastructure is performing in a simplified manner."
 

Cons

"One of the major problems is that support is not so good."
"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"I would like the product to be more interoperable with other solutions: more hybrids."
"Stability is a significant area that needs improvement as I experience frequent disconnections and interruptions in data collection."
"I sure don't find the solution to be intuitive or user-friendly. It takes a lot of time to get familiar with the interface. You've got to spend a lot of time poking around there, it's not very user-friendly. There have been improvements over the versions but, even still, there is a pretty steep learning curve for the product, in my opinion. In the latest and greatest version, there has been quite a bit of a step up from the last version, as far as the user interface goes. they are making improvements. So that's positive."
"One of the features I would like them to bring in is more application monitoring and more visibly into applications. Instead of the actual hardware and the environment, they need to go one step further and bring in application availability and application performance. I don't really care if the hardware's overloaded, as long as the application is performing correctly. That's all the users care about and that's all I really care about."
"There are some metrics that are not included in the canned set, that we've created. They call them super metrics in the tool, where you create your own metric. But the super metrics are not really reliable. It might be because we didn't create them correctly, although we did have help from VMware. They also don't translate into newer versions like a canned metric would. One of them is a vCPU to pCPU ratio. That's one that is missing, which should be very simple for them to collect."
"We use a large installation of this solution with multiple nodes and so the setup was pretty complex."
"More HTML 5 would also be good. I wish vSphere Client would mirror it. I wish they announced it on day one of 6.7."
"When we first bought it, our vision was to use role-based access, give application teams access to view a dashboard for their stuff. We found out that the vROps tool can't handle more than about 20 concurrent sessions... We have some 3000 applications."
 

Pricing and Cost Advice

Information not available
"The value that we get from vROps is okay. It could be cheaper."
"In terms of the pricing for VMware vRealize Operations (vROps), I can't remember exactly how much it costs, but it was included in the VMware vSphere enterprise plus licensing package my company paid for."
"VMware support is very costly compared to other organizations' support. When you purchase a VMware product, such as vSphere or vROps, the license is perpetual, but you also have to purchase the support service for a number of years. The support service pricing is very high compared to the license, and compared to competitive vendors."
"I rate the solution's pricing a seven out of ten."
"The price of the solution is expensive."
"We have seen ROI in performance. It used to be our company was giving out eight CPUs to all servers. That was bad performance-wise. People were seeing slow compute times for their applications."
"Our manpower costs have been reduced due to the automation in conjunction with the usage of the dashboard."
"We have definitely seen ROI by removing unnecessary servers and VMs. By having vROps as an assistant when it comes to monitoring and managing resources, it has helped us a lot with cost savings and managing expenses."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

BMC CLM
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. VMware Aria Operations and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.