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BlueCat Infrastructure Assurance (BCIA) vs ITRS Geneos comparison

BlueCat and ITRS are both solutions in the IT Infrastructure Monitoring category. BlueCat is ranked #39 with an average rating of 9.0, while ITRS is ranked #46 with an average rating of 5.0. BlueCat holds a 0.1% mindshare in IM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of BlueCat users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.
BlueCat Infrastructure Assu...
Read 3 BlueCat Infrastructure Assurance (BCIA) reviews
  • 319 Views
  • 268 Comparison Views
100% willing to recommend
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 3,901 Views
  • 1,794 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between BlueCat Infrastructure Assurance (BCIA) and ITRS Geneos based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed BlueCat Infrastructure Assurance (BCIA) vs. ITRS Geneos Report (Updated: September 2025).
Buyer's Guide
BlueCat Infrastructure Assurance (BCIA) vs. ITRS Geneos
September 2025
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Helped 869,771 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlueCat Infrastructure Assu...
Ranking in IT Infrastructure Monitoring
39th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in IT Infrastructure Monitoring
46th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (67th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of BlueCat Infrastructure Assurance (BCIA) is 0.1%, up from 0.0% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BlueCat Infrastructure Assurance (BCIA)0.1%
ITRS Geneos1.1%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

Bob Stiles - PeerSpot reviewer
Offers proactive issue detection through customized alerts enhances troubleshooting
We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.
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Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."
"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."
"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."
"Thanks to BlueCat, we have not experienced any downtime in the past two years."
"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"I always appreciate Geneos's stability and ease of use."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
More ITRS Geneos pros
 

Cons

"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."
"BlueCat Infrastructure Assurance does not support all network security devices."
"BlueCat Infrastructure Assurance does not support all network security devices."
"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Data visualization – real time and historical – is a weakness."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
More ITRS Geneos cons
 

Pricing and Cost Advice

"BlueCat Infrastructure Assurance meets our budget requirements."
"The pricing for BlueCat Infrastructure Assurance is fairly comparable."
"BlueCat Infrastructure Assurance is reasonably priced."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing seems reasonable. We're happy enough with it."
"You will get the best price if you get a single global deal."
More ITRS Geneos pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
72%
Computer Software Company
6%
University
5%
Construction Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance is reasonably priced.
See all answers
What needs improvement with BlueCat Infrastructure Assurance (BCIA)?
BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...
See all answers
What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?
My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.
See all answers
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
See all answers
 

Comparisons

No data available
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Compared 13% of the time
Splunk AppDynamics vs ITRS Geneos Logo
Splunk AppDynamics vs ITRS Geneos
Compared 13% of the time
Datadog vs ITRS Geneos Logo
Datadog vs ITRS Geneos
Compared 8% of the time
Splunk Enterprise Security vs ITRS Geneos Logo
Splunk Enterprise Security vs ITRS Geneos
Compared 8% of the time
More ITRS Geneos Competitors
 

Product Reports

Buyer's Guide
BlueCat Infrastructure Assurance (BCIA)
October 2025
BlueCat Infrastructure Assurance (BCIA) reportDownload BlueCat Infrastructure Assurance (BCIA) product report
Buyer's Guide
ITRS Geneos
October 2025
ITRS Geneos reportDownload ITRS Geneos product report
 

Also Known As

Indeni
Geneos
 

Overview

BlueCat Infrastructure Assurance (BCIA) is a proactive monitoring and automation solution. Think of it as a virtual DDI expert, on duty 24/7. Infrastructure Assurance provides deep visibility into BlueCat Integrity enterprise environments, including its key BlueCat Address Manager and BlueCat DNS/DHCP Server (BDDS) components. It proactively interrogates your systems to ensure they are healthy. Should it find an issue, the platform flags it, generates an alert, and provides a list of recommended remediation steps that admins can take.
BlueCat

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS
 

Sample Customers

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Buyer's Guide
BlueCat Infrastructure Assurance (BCIA) vs. ITRS Geneos
September 2025
Free Report: BlueCat Infrastructure Assurance (BCIA) vs. ITRS Geneos
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