BlueCat Infrastructure Assurance (BCIA) Reviews

We use BlueCat Infrastructure Assurance mainly for interrogation and alerting.

We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it.

The enhanced analytics dashboard helps us prioritize troubleshooting.

BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them.

It provides diagnostic information to help with remediation.

BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.

My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.

My team utilizes the enhanced analytic dashboards of BlueCat Infrastructure Assurance to prioritize troubleshooting, enabling efficient triage of system issues that are monitored around the clock.

BlueCat Infrastructure Assurance offers comprehensive analytic capabilities that enhance problem identification and provide exhaustive information regarding issues, minimizing downtime for our organization while ensuring compliance.

BlueCat Infrastructure Assurance helps detect potential issues and anomalies proactively. The system provides email notifications to alert users of potential problems before they occur, allowing for preventative action. This has improved our performance and security posture.

It automatically identifies the root cause of problems and triages them without human intervention, which reduces operational costs.

BlueCat Infrastructure Assurance provides diagnostic information and actionable remediation steps within the visual workflow diagram, enabling my engineers to understand and resolve issues quickly.

BlueCat Infrastructure Assurance has been instrumental in preventing outages for our organization. Downtime is extremely costly, with every ten minutes equating to a ten million dollar loss. Thanks to BlueCat, we have not experienced any downtime in the past two years.

We leverage BlueCat Infrastructure Assurance in an active/standby configuration to proactively monitor the health and performance of our firewalls, proxies, and network infrastructure.

In the past, our network device monitoring lacked the ability to run custom commands on remote systems and create metrics and alerts from their output. BlueCat fills that gap by uniquely allowing custom monitoring to any system. Previously reliant on agent-based systems or SNMP, we now have the added capability of remote command execution, enabling us to monitor any device based on any data point, significantly expanding our monitoring capacities.

Our built-in DNS server monitoring tracks changes to DNS settings and latency for firewalls, eliminating the need for separate setups. This out-of-the-box functionality has even revealed valuable insights we hadn't considered. While pre-configured alerts are available, the system also offers extensive customization options, allowing us to tailor alerts to our specific needs and take full advantage of its flexibility.

BlueCat Infrastructure Assurance filled a unique gap in our organization. While we lacked built-in redundancy for our systems, BlueCat offered several valuable use cases. For instance, it allowed us to monitor application performance metrics at any data point level, reducing incidents due to noisy SNMP alerts. Previously, limitations in remote health metric monitoring existed, but BlueCat provided the missing piece. This comprehensive monitoring capability means there's always a command available to retrieve any metric-based alert.

It proactively identifies potential problems and anomalies before they happen. By analyzing historical data, it generates pre-emptive alerts to warn of issues before they become critical. For example, it monitors configuration files for changes that might cause corruption, detecting these issues before they impact system performance. Additionally, the upcoming version 8.4 offers even more advanced anomaly detection by analyzing trends in data points, rather than just single values. This allows it to identify deviations from normal usage patterns and potential problems that might otherwise be missed.

BlueCat Infrastructure Assurance has been instrumental in preventing major outages by increasing our detection of security threats around critical firewalls, like those protecting Visa transactions and customer analytics platforms. This proactive approach has saved us significant time by identifying potential issues before they escalate, preventing lengthy detection and investigation processes.

It saved us around 50 percent of our time.

BlueCat Infrastructure Assurance automates several tasks to save engineers time. It automatically identifies potential problems and triggers pre-defined commands for investigation, eliminating the need for manual troubleshooting. Additionally, it monitors the standard deviation of collected metrics, automatically detecting anomalies without the need for engineers to define specific thresholds for each data point. This automation reduces human intervention and ensures faster issue identification and resolution.

BlueCat Infrastructure Assurance offers visual workflow diagrams that combine diagnostic information with clear, actionable steps to resolve issues. Pre-built alerts come with built-in remediation plans, but these can be customized to fit specific needs. This ensures Visa can leverage both standard solutions and tailor them to their unique requirements. Visual workflow diagrams incorporating diagnostic information offer several benefits. Firstly, they provide deeper insights into the issue at hand. Secondly, they function as a step-by-step guide for our operations team, acting as both a reference and training tool for new members. This eliminates the need to consult separate documentation, saving valuable time. With these workflows embedded within alerts, the team can immediately investigate and remediate issues, improving efficiency especially as our team expands and welcomes new members.

BlueCat Infrastructure Assurance has been instrumental in preventing outages for our organization on multiple occasions. The software proactively identified potential issues through interface usage analysis, including memory and CPU bottlenecks. This early detection allowed us to take corrective actions and avoid service disruptions.