Try our new research platform with insights from 80,000+ expert users

Blue Prism vs Tungsten RPA comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
88
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
12th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of Blue Prism is 10.0%, down from 12.3% compared to the previous year. The mindshare of Tungsten RPA is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Mohamed Salah Baccouche - PeerSpot reviewer
Way more efficient for debugging than other tools but the UI is complicated
The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is still a lot of work to do on the solution's intelligent automation part.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"It gives us a central place to schedule tasks and run them distributed."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"I actually quite liked the no-coding functionality."
"Web scraping is quite good since it offers a lot of possibilities."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"Access to the SQL database allows for extra capabilities."
"Blue Prism is highly scalable and reliable."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"The credential manager and logs are most valuable. We are using Blue Prism for complex processes because it is easier to troubleshoot in Blue Prism, and the logs are very accurate. It provides the ability to create smaller tasks, which makes it easier to troubleshoot."
"Blue Prism has a lot of flexibility to integrate with other enterprise applications"
"It is not just for coders, as you can have a diagrammatic representation of the process."
"It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful."
"I use the basic features that are very useful."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"It is stable and scalable."
"The most valuable features are workflow and process automation."
"The product provides end-to-end solutions for different business problems."
"The drag and drop functionality is quite good."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"The product saves time and resources."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
 

Cons

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The interface could be more user-friendly and easier to navigate."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"It's possible that they could use a stronger community for seeking guidance and help."
"The OCR for Hebrew text needs to be improved."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"Blue Prism is not very flexible when it comes to integrations."
"The activities that we do are a bit difficult to do in Blue Prism as compared to UiPath. UiPath provides create activities and create packages related to AI analytical skills. This is something that Blue Prism doesn't have."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."
"Everyone uses Workday and Salesforce and all that stuff. If they had specific plugins to interact with these enterprise tools, that would be very helpful."
"The solution can be improved by switching off data DB and including a report section."
"There is really nothing special about the capabilities of this product."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"I'd like to see a recording function and a more simple interface."
"The interface could be better from a usability standpoint."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
 

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Once you buy the software, you just pay for the support for backend help."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"The licensing is approximately $1,100."
"With Blue Prism, there are no additional fees"
"It's an expensive product. For what they are providing in terms of capabilities and features for the price, I would rate the pricing an eight out of ten."
"The solution is not that expensive and a five-year license costs about 20k euros."
"Blue Prism is less expensive than some of the other RPA solutions."
"Its price is sometimes higher."
"Licensing is on a yearly basis."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The cost depends on the number of licenses and the number of RPAs."
"I give the price of the solution a six out of ten."
"Price is not a problem, because they are a competitor and we have a special rate."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
10%
Government
5%
Financial Services Firm
18%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...
 

Also Known As

HelpSystems Automate, Automate
No data available
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Blue Prism vs. Tungsten RPA and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.