We performed a comparison between Blue Prism and Kofax RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Although the solution may look complicated it actually has a lot of features and user space to work out of."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"Blue Prism is a great enterprise and it has offered the solutions that I have been needing in order to give my organization an RPA."
"The technical support is very good."
"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract."
"Blue Prism is highly scalable and reliable."
"It is a stable solution."
"The most valuable features are workflow and process automation."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The product provided all the security controls that we asked them."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The solution is scalable."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The most valuable feature is the robotic process."
"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."
"We had a lot of challenges managing authentication and reusing or using external authentication providers."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"Security could be improved."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Optical character recognition has room for improvement."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The technical support must be improved."
"The scalability has room for improvement."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The product has some constraints and performance issues."
"The interface could be better from a usability standpoint."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Kofax RPA's UI could be more user-friendly."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 28 reviews while Kofax RPA is ranked 16th in Robotic Process Automation (RPA) with 10 reviews. Blue Prism is rated 8.0, while Kofax RPA is rated 7.2. The top reviewer of Blue Prism writes "Easy to use, low -code platform that is highly scalable". On the other hand, the top reviewer of Kofax RPA writes "The solution handles batch processing efficiently". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Kofax RPA is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), ABBYY Vantage and SAS Data Management. See our Blue Prism vs. Kofax RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
