We performed a comparison between Blue Prism and BotFarm based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are."
"It is a stable solution."
"It is not just for coders, as you can have a diagrammatic representation of the process."
"The new features that have come out have been great."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"The performance is very good and it is a valuable feature."
"The dashboards are quite good, especially on the latest versions."
"There are not many challenges when setting up this solution, and there is a good amount of documentation to go with it."
"The most valuable feature of BotFarm is the fact that we can use escalations when we need more computer power to fulfill all embargo that we receive in one day."
"Productivity increased far more than thirty percent."
"The most valuable feature is the rapid deployment of multiple bots."
"The record option and the OCR technology have been great."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"BotFarm is an easy solution to use and the interface is better than older versions."
"If this solution had a framework for exception handling then it would be very helpful."
"We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. We would also like its price to be lower."
"It isn't very easy or intuitive for our developers to program the bot to make intelligent decisions. A bot, for the lack of a better word, is stupid, and it can only do what we program it to do. It cannot make intelligent decisions. For example, if we are reviewing Uber charges, they could be posting their transactions under different corporation names, even though they are under the same parent company or group. A human can easily understand that it is the name of the same company, and it just has an asterisk or space, but a bot cannot do that. When a bot cannot complete the transaction, it sends out an exception rate, business exception, or system exception for a human to do a manual review. The exception rate has been high because the bots cannot make decisions that we think are very simple, which is understandable because that's how they were programmed. There is potential in utilizing the higher intelligence side of the tool, but it is not easy to code higher intelligent actions. It is a very lengthy process to get the provisioning to ensure that it is kind of doing what it needs to do. Provisioning involves multiple things, and it is quite complicated and not the best experience, but it is not just because of Blue Prism. Blue Prism is easy, but it takes a long time to onboard into our in-house system."
"Blue Prism could be more scalable."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"The OCR tool, the optical character recognition tool, could be more efficient."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"The discovery suite that they just acquired could be included."
"The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team."
"Although I like the OCR technology, it could still be further improved."
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"The only challenge that we have faced with BotFarm is that there is no continuous deployment. The whole world is moving to the DevOps model, but BotFarm is still not on the DevOps model. It should have integration with the DevOps model. The migration of the bots or bots pipeline is currently purely manual."
"The tool must execute remedial actions to resolve problems before they cause significant incidents."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while BotFarm is ranked 15th in Robotic Process Automation (RPA) with 35 reviews. Blue Prism is rated 7.8, while BotFarm is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of BotFarm writes "Great feature sets, stable, and scalable". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas BotFarm is most compared with Automation Anywhere (AA), UiPath and Blue Prism Cloud. See our Blue Prism vs. BotFarm report.
See our list of best Robotic Process Automation (RPA) vendors.
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