Bizagi and Nintex Process Platform are major players in the Business Process Management and Automation category. Bizagi appears to have the upper hand due to its ease of use and cost-effective features, attracting smaller enterprises, while Nintex is preferred for its extensive workflow capabilities, aligning well with larger organizations.
Features: Bizagi provides rapid process modeling, BPMN 2.0 compliance, and a robust free plan with powerful modeling tools. It eases the process automation for firms without needing a large technical team. Nintex, although more costly, is noted for its comprehensive workflow automation, strong integration with Microsoft ecosystems, and a versatile drag-and-drop interface.
Room for Improvement: Bizagi users highlight performance issues, complex licensing, and struggles with large-scale processes, suggesting enhancements in system stability and integration. Nintex is criticized for being server-intensive and having a complicated user interface, with calls for better AI integration, intuitive user experience, and affordable pricing structures.
Ease of Deployment and Customer Service: Bizagi offers multiple deployment environments like on-premises and cloud but receives mixed reviews for customer support, often deemed slow. Nintex's deployment options are praised, alongside their responsive customer service, though its advanced complexity occasionally requires improved communication from support.
Pricing and ROI: Bizagi offers a cost-effective solution with its free version, though recent price increases raise concerns, particularly for smaller businesses. Nintex's subscription model based on usage is less attractive to small enterprises but beneficial for larger businesses requiring expansive workflow solutions, making it a worthwhile investment.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I found the support to be excellent with immediate responses whenever I open a ticket.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Additionally, the deployment process should be easier.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Nintex Process Platform is expensive.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
We use Nintex Process Platform for process automation.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
| Product | Market Share (%) |
|---|---|
| Bizagi | 4.2% |
| Nintex Process Platform | 1.6% |
| Other | 94.2% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 25 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Nintex Process Platform offers no/low-code development with system integrations and efficient workflow management, ideal for complex business processes. It's known for its scalable workflows, data management through SmartObjects, and a user-friendly visual designer.
Nintex Process Platform enables organizations to automate processes with ease, supporting electronic forms, digital transformation, and seamless department collaboration. Users on SharePoint and other integrated systems leverage its extensive workflow capabilities for approvals, onboarding, and information capture. While its current framework might benefit from performance enhancements and improved management console usability, it remains a strong choice for providing scalable solutions across industries.
What are the key features of Nintex Process Platform?Companies in sectors like government, HR, and financial services implement Nintex Process Platform for its ability to streamline and connect internal processes. It supports approval workflows, notifications, and data capturing, proving its versatility for diverse business needs. However, challenges with document conversion, performance, and cloud feature parity suggest room for enhancements, particularly in industries handling complex workflows.
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