We performed a comparison between Bitdefender Sandbox Analyzer and IRONSCALES based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Palo Alto Networks, ESET and others in Advanced Threat Protection (ATP)."It is easy to use, and there is a lot of automation. So, users don't need to worry about that."
"The solution is useful in the event of a gray file or grayware, as there are certain files users may download of which we know little about."
"Sandbox Analyzer is easy to use. It's simple to drill down into the data. In a lot of the competing products, an extremely informed end-user can do battle with the tools provided, but in today's market, end-users have less and less time to try and keep up. The CSAW alerts come out every day, and they're huge. Adobe did a master patch last Thursday and another one a few days later."
"I like the fact that it works pretty well. It can be a little aggressive at times, but I'd rather have it be a little bit aggressive than not catch what it's supposed to catch. We've been running that platform for about five years, and we've not really had any viruses or malware get through. It's also easy to set up, and it's easy to manage."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"The stability is good."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"It should be more secure. There should be more protection, especially for non-signature-based malware. It works fine for non-signature-based malware, but I expect it to become a bit more advanced to be able to cope with future or upcoming environments."
"It does everything we need. We haven't been able to throw anything at it that it couldn't handle."
"We would like to see the time it takes for the sandbox to analyze a file reduced from its ten or fifteen minute duration to five."
"We propose the on-premises solution to most of our customers, for which we must provide a license, although no such request accompanies customers who want a cloud-based solution."
"It would be better if there were real-time alerts. The whole suite, unlike most anti-virus consoles that just ping you when there's an infection or something, for some inexplicable reason, Bitdefender doesn't do that. The most you could do is get an hourly email, or maybe if there's an outbreak that affects 30% of our machines, it sends me an email. There's no real-time alert to say, "Hey, so-and-so literally 30 seconds ago just had this happen on their machine." Real-time reporting would be a huge improvement. All in all, it's a pretty nice product, generally speaking. They do a pretty good job. They can pretty much go toe to toe with just about anybody. But it's that kind of real-time nature. I've not had occasion to use the EDR portion to actually try and do any kind of custom scripting to drill into things that are going on at the endpoints. But my understanding from reading comments of others is that it's not particularly flexible in that regard to be able to do things like that."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"The integration with Google Suite needs to be better. it's something they can work on."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
Bitdefender Sandbox Analyzer is ranked 17th in Advanced Threat Protection (ATP) with 4 reviews while IRONSCALES is ranked 7th in Advanced Threat Protection (ATP) with 11 reviews. Bitdefender Sandbox Analyzer is rated 9.0, while IRONSCALES is rated 9.2. The top reviewer of Bitdefender Sandbox Analyzer writes "You can create time-sensitive policies, apply them, and push reconfiguration, so that engine is functioning, tuned, and safe". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Bitdefender Sandbox Analyzer is most compared with Microsoft Defender for Office 365 and Microsoft Defender for Identity, whereas IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Cisco Secure Email.
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