Bitdefender GravityZone Enterprise Security vs BlackBerry Cylance Cybersecurity comparison

Bitdefender and BlackBerry are both solutions in the Endpoint Protection Platform (EPP) category. Bitdefender is ranked #20 with an average rating of 8.2, while BlackBerry is ranked #30 with an average rating of 8.3. Bitdefender holds a 1.0% mindshare in EPP, compared to BlackBerry’s 1.1% mindshare. Additionally, 91% of Bitdefender users are willing to recommend the solution, compared to 85% of BlackBerry users who would recommend it.

Bitdefender GravityZone Ent...

Read 30 Bitdefender GravityZone Enterprise Security reviews

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1,773 Comparison Views

91% willing to recommend

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,759 Views
2,511 Comparison Views

85% willing to recommend

Bitdefender GravityZone Ent...

BlackBerry Cylance Cybersec...

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance Cybersecurity and Bitdefender GravityZone Enterprise Security compete in the advanced cybersecurity solutions sector, focusing on virus protection and endpoint security. Based on the data comparisons, Bitdefender appears to have the upper hand due to extensive security features and superior customer service ratings.

Features: BlackBerry Cylance Cybersecurity emphasizes machine learning and AI-based virus protection, low CPU usage, and the ability to guard against zero-day threats. It also provides a centralized management platform and a lightweight agent that ensures minimal disruptions. Bitdefender GravityZone Enterprise Security is noted for its web content filtering, anti-malware and spyware detection, integration with SIEMs, and detailed reporting capabilities. It also includes robust ransomware protection and patch management features.

Room for Improvement: BlackBerry Cylance Cybersecurity users suggest enhancing the user interface, reducing false positives, and improving threat detail reporting. It also needs better integration with other industrial solutions and more support for mobile devices. Bitdefender GravityZone Enterprise Security requires improvements in technical support, resource usage on older hardware, and more streamlined patch management. Users also call for clearer pricing transparency and comprehensive training options.

Ease of Deployment and Customer Service: BlackBerry Cylance Cybersecurity offers versatile deployment options across public and private clouds and on-premises, though technical support experiences are mixed. Bitdefender GravityZone Enterprise Security provides similar deployment flexibility with consistently high-rated customer service, reflecting a strong support infrastructure beneficial for effective security deployment.

Pricing and ROI: BlackBerry Cylance Cybersecurity is priced slightly higher, ranging from $5-60 per user annually, justified by its advanced protection and significant ROI. Bitdefender GravityZone Enterprise Security offers competitive and flexible pricing with modular licensing, aligning costs with security needs. Despite perceived price increases, users find the extensive security features and resulting ROI worth the investment.

To learn more, read our detailed Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity Report (Updated: September 2025).

Buyer's Guide

Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ent...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.2

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Virtualization Security (3rd)

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Bitdefender GravityZone Enterprise Security	1.0%
BlackBerry Cylance Cybersecurity	1.1%
Other	97.9%

Endpoint Protection Platform (EPP)

Featured Reviews

Rias Majeed

CTO at Exceed NetSec LLC

Delivers lightweight protection while facing challenges with technical aspects

I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.

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Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very scalable."

"The cloud console is good and the tool is effective in protection."

"Since implementing Bitdefender, the traffic to the firewall has significantly reduced, and network congestion has been resolved."

"We find the protection the solution provides valuable."

"Virus scan and the ability to remotely install are valuable features. Being able to manage everything in one place and set different policies and rules for different computer types are very useful features. It also has ransomware protection. It is very simple to use, and it is very effective."

"The risk analytics capability is excellent because the central console is very good."

"The fact that it is almost plug and play means the policies I have to define are not very complicated."

"The product offers an opportunity to monitor the things happening in our network. It also has a comprehensive dashboard."

More Bitdefender GravityZone Enterprise Security pros

"The Application Guard and ByteGuard are useful features."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"The deployment of updates is easy."

"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."

"You can manage all the threats and everything from a centralized dashboard."

"A user can continue to add endpoints and the solution will continue to perform well."

"The solution runs in the background, and I do not need to care about it."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

More BlackBerry Cylance Cybersecurity pros

Cons

"At this point in time, the download footprint is a bit big. What I mean is the initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max."

"The price of the bandwidth here is very expensive compared to European countries."

"I like the Application Control feature, but it's a bit tricky. Managing it can be a bit cumbersome sometimes."

"We've experienced multiple failures during appliance upgrades, sometimes requiring us to resort to backup."

"There is room for improvement in CPU utilization."

"The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult."

"The phishing feature report showed zero results, and the patch management component is one of the two main issues that need improvement."

"There are compatibility concerns as Bitdefender does not support Windows 7."

More Bitdefender GravityZone Enterprise Security cons

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"CylancePROTECT's dashboard could be more user-friendly."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"If they can add more features on top of their Persona feature that would be ideal."

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

More BlackBerry Cylance Cybersecurity cons

Pricing and Cost Advice

"It has very flexible licensing costs, and it's modular-based."

"The tool's pricing structure is good. We use an annual subscription."

"There are many licensing options available, we have been on monthly agreements and other volume contract agreements."

"The license is yearly."

"The pricing is reasonable when I compare it to other security solutions, particularly Kaspersky, it stands out. It offers an excellent solution at a more favorable price point."

"The tool is not expensive and pricing is competitive."

"In terms of the licensing costs associated with Bitdefender GravityZone Enterprise Security, the agreement was made nearly three years ago, but from what I recall, the figure was around €6,000 to €7,000 for three years, including support for two hundred endpoints."

"The licensing costs can vary."

More Bitdefender GravityZone Enterprise Security pricing and cost advice

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"It's not so heavily priced; rather, it's average and decent."

"The licensing part of the product is too expensive compared to other solutions in the market."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The license price for this solution could be better. It's on the expensive side."

"We would just add more if there are new users, but right now you just need one license for per user."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

More BlackBerry Cylance Cybersecurity pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

11%

Government

Healthcare Company

Computer Software Company

12%

Manufacturing Company

11%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?

It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.

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What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?

Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.

See all answers

What needs improvement with Bitdefender GravityZone Enterprise Security?

We are not currently using the automated patching or patch management. The security analytics feature, which could help us stay compliant with industry standards, hasn't been enabled yet. Currently...

See all answers

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Comparisons

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Seqrite Endpoint Security vs Bitdefender GravityZone Enterprise Security

Compared 9% of the time

GravityZone Business Security vs Bitdefender GravityZone Enterprise Security

Compared 8% of the time

Bitdefender Total Security vs Bitdefender GravityZone Enterprise Security

Compared 8% of the time

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CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

More BlackBerry Cylance Cybersecurity Competitors

Product Reports

Buyer's Guide

Bitdefender GravityZone Enterprise Security

October 2025

Bitdefender GravityZone Enterprise Security report

Download Bitdefender GravityZone Enterprise Security product report

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments

Blackberry Protect

Overview

Bitdefender GravityZone Enterprise Security is a comprehensive cybersecurity solution designed to protect businesses from advanced threats. It offers a wide range of features, including endpoint protection, network security, and advanced threat intelligence. With its centralized management console, administrators can easily deploy and manage security policies across all endpoints.

The solution also includes advanced anti-malware and anti-ransomware capabilities, as well as web filtering and application control. Additionally, GravityZone Enterprise Security provides real-time visibility and reporting, allowing organizations to quickly identify and respond to security incidents.

With its robust security features and user-friendly interface, Bitdefender GravityZone Enterprise Security is an ideal choice for businesses looking to enhance their cybersecurity posture.

Bitdefender

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Buyer's Guide

Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity

September 2025

Free Report: Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity

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