Bitdefender GravityZone Enterprise Security vs BlackBerry Cylance Cybersecurity comparison

Bitdefender and BlackBerry are both solutions in the Endpoint Protection Platform (EPP) category. Bitdefender is ranked #33 with an average rating of 8.1, while BlackBerry is ranked #32 with an average rating of 8.1. Bitdefender holds a 0.9% mindshare in EPP, compared to BlackBerry’s 1.0% mindshare. Additionally, 90% of Bitdefender users are willing to recommend the solution, compared to 85% of BlackBerry users who would recommend it.

Bitdefender GravityZone Ent...

Read 29 Bitdefender GravityZone Enterprise Security reviews

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1,847 Comparison Views

90% willing to recommend

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,049 Views
2,744 Comparison Views

85% willing to recommend

Bitdefender GravityZone Ent...

BlackBerry Cylance Cybersec...

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Executive SummaryUpdated on Jul 27, 2025

BlackBerry Cylance Cybersecurity and Bitdefender GravityZone Enterprise Security compete in the advanced cybersecurity solutions sector, focusing on virus protection and endpoint security. Based on the data comparisons, Bitdefender appears to have the upper hand due to extensive security features and superior customer service ratings.

Features: BlackBerry Cylance Cybersecurity emphasizes machine learning and AI-based virus protection, low CPU usage, and the ability to guard against zero-day threats. It also provides a centralized management platform and a lightweight agent that ensures minimal disruptions. Bitdefender GravityZone Enterprise Security is noted for its web content filtering, anti-malware and spyware detection, integration with SIEMs, and detailed reporting capabilities. It also includes robust ransomware protection and patch management features.

Room for Improvement: BlackBerry Cylance Cybersecurity users suggest enhancing the user interface, reducing false positives, and improving threat detail reporting. It also needs better integration with other industrial solutions and more support for mobile devices. Bitdefender GravityZone Enterprise Security requires improvements in technical support, resource usage on older hardware, and more streamlined patch management. Users also call for clearer pricing transparency and comprehensive training options.

Ease of Deployment and Customer Service: BlackBerry Cylance Cybersecurity offers versatile deployment options across public and private clouds and on-premises, though technical support experiences are mixed. Bitdefender GravityZone Enterprise Security provides similar deployment flexibility with consistently high-rated customer service, reflecting a strong support infrastructure beneficial for effective security deployment.

Pricing and ROI: BlackBerry Cylance Cybersecurity is priced slightly higher, ranging from $5-60 per user annually, justified by its advanced protection and significant ROI. Bitdefender GravityZone Enterprise Security offers competitive and flexible pricing with modular licensing, aligning costs with security needs. Despite perceived price increases, users find the extensive security features and resulting ROI worth the investment.

To learn more, read our detailed Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity Report (Updated: July 2025).

Buyer's Guide

Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ent...

Ranking in Endpoint Protection Platform (EPP)

33rd

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Virtualization Security (4th)

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

32nd

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 0.9%, up from 0.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Rias Majeed

CTO at Exceed NetSec LLC

Delivers lightweight protection while facing challenges with technical aspects

I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.

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Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Bitdefender GravityZone Enterprise Security has a lot of telemetry that allows me to really see what's going on with the device."

"The domain integrator functionality is particularly noteworthy, allowing me to leverage my existing network infrastructure."

"Virus scan and the ability to remotely install are valuable features. Being able to manage everything in one place and set different policies and rules for different computer types are very useful features. It also has ransomware protection. It is very simple to use, and it is very effective."

"The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus."

"We find the protection the solution provides valuable."

"What I appreciate most about Bitdefender are its web content filtering, blocking malicious sites, and its ability to thwart brute force attacks on open ports."

"I like its unified interface, which also helps you scan Outlook email, for example. Multiple products can be standardized across endpoints or the EDR solution, and the integrations with SIEMs."

"The product provides a single dashboard."

More Bitdefender GravityZone Enterprise Security pros

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."

"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."

"The solution is stable."

"Its setup is simple if you have a Windows device; it is executable."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

"It provides good insight into the programs, applications, or websites that may need attention."

"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."

More BlackBerry Cylance Cybersecurity pros

Cons

"There is room for improvement in CPU utilization."

"The price of the bandwidth here is very expensive compared to European countries."

"Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't."

"We had experienced a crash and had to reinstall it."

"The tool needs to improve patch and vulnerability management."

"Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes."

"The connection with the controller needs improvement. Some connections are currently unstable."

"The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult."

More Bitdefender GravityZone Enterprise Security cons

"They could improve on the false positives, reporting and whitelisting features."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The stability could be improved."

"The solution’s user interface could be improved."

"The user interface is outdated."

"The initial deployment was quite complicated."

More BlackBerry Cylance Cybersecurity cons

Pricing and Cost Advice

"Its price has gone up since our last renewal. My renewal fee has gone from $517.99 in 2018 for 3 years to $739.99 when it renews this year in July. I love the product, but a price increase of over 40% is a bit exorbitant."

"Good in terms of pricing and flexibility."

"The tool's pricing structure is good. We use an annual subscription."

"You don't have to pay extra after buying the product."

"The general basic price is roughly $1.20 for a license with Bitdefender."

"The pricing is reasonable when I compare it to other security solutions, particularly Kaspersky, it stands out. It offers an excellent solution at a more favorable price point."

"The solution is reasonable and is nominally priced in accordance with the features that offer to the market."

"It has very flexible licensing costs, and it's modular-based."

More Bitdefender GravityZone Enterprise Security pricing and cost advice

"We would just add more if there are new users, but right now you just need one license for per user."

"The monthly fee is $55 USD per user."

"This cost of the license is approximately $5 USD monthly per user."

"It is expensive, but not unreasonable."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"The solution provides me with competitive pricing."

"The tool is not that expensive."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

11%

Healthcare Company

Government

Manufacturing Company

12%

Computer Software Company

12%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?

It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.

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What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?

Regarding pricing, setup cost, and licensing, it is affordable. Bitdefender GravityZone Enterprise Security helps clients save money on their security investments.

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What needs improvement with Bitdefender GravityZone Enterprise Security?

See all answers

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Comparisons

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Compared 9% of the time

Trend Micro Worry-Free Services Suites vs Bitdefender GravityZone Enterprise Security

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ESET Endpoint Protection Platform vs Bitdefender GravityZone Enterprise Security

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SentinelOne Singularity Complete vs Bitdefender GravityZone Enterprise Security

Compared 7% of the time

More Bitdefender GravityZone Enterprise Security Competitors

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 15% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 13% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

More BlackBerry Cylance Cybersecurity Competitors

Product Reports

Buyer's Guide

Bitdefender GravityZone Enterprise Security

August 2025

Bitdefender GravityZone Enterprise Security report

Download Bitdefender GravityZone Enterprise Security product report

Buyer's Guide

BlackBerry Cylance Cybersecurity

August 2025

Download BlackBerry Cylance Cybersecurity product report

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments

Blackberry Protect

Overview

Bitdefender GravityZone Enterprise Security is a comprehensive cybersecurity solution designed to protect businesses from advanced threats. It offers a wide range of features, including endpoint protection, network security, and advanced threat intelligence. With its centralized management console, administrators can easily deploy and manage security policies across all endpoints.

The solution also includes advanced anti-malware and anti-ransomware capabilities, as well as web filtering and application control. Additionally, GravityZone Enterprise Security provides real-time visibility and reporting, allowing organizations to quickly identify and respond to security incidents.

With its robust security features and user-friendly interface, Bitdefender GravityZone Enterprise Security is an ideal choice for businesses looking to enhance their cybersecurity posture.

Bitdefender

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Buyer's Guide

Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity

July 2025

Free Report: Bitdefender GravityZone Enterprise Security vs. BlackBerry Cylance Cybersecurity

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