We performed a comparison between BioCatch and FICO Falcon Platform based on real PeerSpot user reviews.
Find out what your peers are saying about NICE, ThreatMetrix, FICO and others in Fraud Detection and Prevention."It can track mouse movements as well as the actual oriental moments of such as the movement of devices, how they are held, and the angles which at they are held. All these are captured for customers and a behavioral profile is built for the customer over a period of time. This would be matched against any fraudulent behavior. If, for example, suddenly a customer account seems to be accessed by our profile, which is not one particular customer account, if the movements or habits are suspect, we can catch the fraud and shut it down."
"FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until now."
"BioCatch is one of the fraud detection tools which also has machine learning capabilities and it has what is called a machine learning model feature. It is run in the background. The consequence of those machine models is it is complex to perform data functions and the activity and programming techniques. The decision-making for determining what's happening within those models is a little bit complex and not at all transparent. It's not easy for businesses to understand how the model is using the data of the bank customers in order to come to the assumption it does."
"I've had bad experiences with FICO support. At the bank, we've faced critical problems where we only had minutes to find the solution, and it's hard to explain quickly. We contacted FICO, but they told us it was beyond their scope of support. They try to triage the call by asking us how much money we're losing, but I can't go into that."
Earn 20 points
BioCatch is ranked 5th in Fraud Detection and Prevention while FICO Falcon Platform is ranked 3rd in Fraud Detection and Prevention with 1 review. BioCatch is rated 8.0, while FICO Falcon Platform is rated 10.0. The top reviewer of BioCatch writes "Stable with good behavioral biometrics and great technical support". On the other hand, the top reviewer of FICO Falcon Platform writes "It can set rules to identify suspicious activity at each point of sale during every transaction". BioCatch is most compared with ThreatMetrix, IBM Trusteer, Featurespace ARIC Fraud Hub, F5 Shape Security and Broadcom EMV 3-D Secure (3DS), whereas FICO Falcon Platform is most compared with SAS Fraud Management, ThreatMetrix, IBM Safer Payments and ACI Fraud Management.
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