Binary Defense MDR vs Trend Micro Worry-Free Services Suites comparison

Binary Defense and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Binary Defense is ranked #9 with an average rating of 9.4, while Trend Micro is ranked #10 with an average rating of 8.4. Binary Defense holds a 0.6% mindshare in MDR, compared to Trend Micro’s 0.7% mindshare. Additionally, 100% of Binary Defense users are willing to recommend the solution, compared to 83% of Trend Micro users who would recommend it.

Binary Defense MDR

Read 16 Binary Defense MDR reviews

3,668 Views
1,761 Comparison Views

100% willing to recommend

Trend Micro Worry-Free Serv...

Read 12 Trend Micro Worry-Free Services Suites reviews

2,399 Views
216 Comparison Views

83% willing to recommend

Binary Defense MDR

Trend Micro Worry-Free Serv...

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Executive SummaryUpdated on Dec 3, 2024

Binary Defense MDR and Trend Micro Worry-Free Services Suites compete in the cybersecurity solutions category. Binary Defense MDR seems to have the upper hand in rapid response and customizability, while Trend Micro excels in comprehensive security features.

Features: Binary Defense MDR is customizable, offering seamless integration with existing systems and infrastructure, ensuring efficient handling of threats with 24/7 monitoring. The cybersecurity analysts' expertise is valued, especially in minimizing false positives. Trend Micro provides a robust security suite with antivirus, malware protection, and web filtering. It integrates with cloud applications like Office 365 via APIs, with efficient device and NAS control, enhancing endpoint security.

Room for Improvement: Binary Defense could improve language support, develop full-featured API integrations, and enhance reporting and issue tracking. A dedicated SIEM offering and consistent staffing for sustained support are suggested enhancements. Trend Micro faces challenges with performance slowdowns and high licensing costs. Improvements are needed in EDR features, log management, and Active Directory integration. Users also seek more accessible training materials.

Ease of Deployment and Customer Service: Binary Defense MDR supports deployment across cloud environments and boasts a highly rated customer service, offering direct interactions without chatbots. Trend Micro receives commendation for technical support that efficiently resolves issues and provides seamless updates, although response times vary. Both support public, hybrid, and on-premises cloud environments.

Pricing and ROI: Binary Defense MDR is considered cost-effective, aligning well with market prices and offering flexible licensing for cost management. The ROI is visible in personnel cost savings and enhanced security capabilities. Trend Micro, though competitively priced, receives criticism for increasing licensing costs, raising concerns about affordability for smaller businesses. Nonetheless, it offers a comprehensive security suite, providing value that aligns with its pricing.

To learn more, read our detailed Binary Defense MDR vs. Trend Micro Worry-Free Services Suites Report (Updated: September 2025).

Buyer's Guide

Binary Defense MDR vs. Trend Micro Worry-Free Services Suites

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

9th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro Worry-Free Serv...

Ranking in Managed Detection and Response (MDR)

10th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Email Security (13th), Endpoint Protection Platform (EPP) (19th), Extended Detection and Response (XDR) (14th)

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, down from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Binary Defense MDR	0.6%
Trend Micro Worry-Free Services Suites	0.7%
Other	98.7%

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

Read full review

Mohammed Zain

Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery

Achieve effective email management while identifying areas for security upgrades

There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

More Binary Defense MDR pros

"The most valuable feature of the solution is the ease of deployment."

"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."

"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."

"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."

"The load balancer feature is excellent."

"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."

"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."

"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."

More Trend Micro Worry-Free Services Suites pros

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"The current reporting system could benefit from improvement."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

More Binary Defense MDR cons

"The solution’s scalability is limited."

"The solution's documentation is not good, and I'm struggling to change global configurations."

"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."

"The EDR part of the product is an area of concern where improvements are required."

"Network vulnerability scanning could be improved."

"The pricing of Trend Micro is a little bit higher compared to Sophos."

"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."

"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."

More Trend Micro Worry-Free Services Suites cons

Pricing and Cost Advice

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

More Binary Defense MDR pricing and cost advice

"I rate the tool's pricing a five out of ten."

"The product is available at a very good price point."

"We pay a yearly licensing fee for the solution, which is too expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Comms Service Provider

10%

Security Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...

See all answers

What do you like most about Trend Micro Worry-Free Sevices Suits?

The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...

See all answers

What needs improvement with Trend Micro Worry-Free Sevices Suits?

See all answers

What is your primary use case for Trend Micro Worry-Free Sevices Suits?

I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 28% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 28% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 23% of the time

VMware Carbon Black Endpoint vs Binary Defense MDR

Compared 21% of the time

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Microsoft Defender for Business vs Trend Micro Worry-Free Services Suites

Compared 11% of the time

Trend Vision One Endpoint Security vs Trend Micro Worry-Free Services Suites

Compared 10% of the time

Microsoft Defender for Endpoint vs Trend Micro Worry-Free Services Suites

Compared 8% of the time

Kaspersky Endpoint Security for Business vs Trend Micro Worry-Free Services Suites

Compared 6% of the time

CrowdStrike Falcon vs Trend Micro Worry-Free Services Suites

Compared 6% of the time

More Trend Micro Worry-Free Services Suites Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

October 2025

Download Binary Defense MDR product report

Buyer's Guide

Trend Micro Worry-Free Services Suites

September 2025

Trend Micro Worry-Free Services Suites report

Download Trend Micro Worry-Free Services Suites product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.

This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.

What are the most important features?

Behaviour Detection: Identifies threats using heuristics.
Efficient Resource Usage: Operates without significant system drag.
Endpoint and Malware Detection: Ensures robust virus and threat mitigation.
Antivirus and Ransomware Protection: Safeguards devices from malicious software and ransomware attacks.
Web Filtering: Monitors and restricts access to specific websites.
Device Control: Manages and restricts removable device usage.
Multi-Tenancy: Streamlines management across multiple tenants.
Cloud App Security: Protects Office 365 and Gmail from threats.
XDR Feature: Enhances threat detection across endpoints, networks, and cloud apps.

What benefits or ROI should users look for in the reviews?

Improved Security: Comprehensive endpoint and cloud protection enhances overall security.
Resource Efficiency: Minimal system impact ensures devices operate smoothly.
Ease of Deployment: Fast and simple configuration and installation processes.
Comprehensive Threat Management: Ability to manage and mitigate a wide range of cyber threats.
Enhanced Management: Multi-tenancy provides effective administration across different units.

Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.

Trend Micro

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Information Not Available

Buyer's Guide

Binary Defense MDR vs. Trend Micro Worry-Free Services Suites

September 2025

Free Report: Binary Defense MDR vs. Trend Micro Worry-Free Services Suites

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