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Binary Defense MDR vs Bitdefender GravityZone EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (8th)
Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

Binary Defense MDR and Bitdefender GravityZone EDR aren’t in the same category and serve different purposes. Binary Defense MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 0.5%, up 0.5% compared to last year.
Bitdefender GravityZone EDR, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 2.6% mindshare, down 3.2% since last year.
Managed Detection and Response (MDR)
Endpoint Detection and Response (EDR)
 

Featured Reviews

Christopher-Anderson - PeerSpot reviewer
Enables us to save by not hiring a team or relying on one person for security
We began seeing benefits as soon as MDR was in place, and activity started returning on the endpoints. However, I don't think we realized the full value. We added some other things and refined the configuration to ensure we got all the reports and caught everything. Binary Defense helped reduce the volume of security alerts, which varies significantly. There were about 4,000 to 15,000 attempts to log into 365 accounts. We isolated five user accounts that threat actors were exploiting. If they choose another user to mask, we can mitigate those on the spot without returning to them. We've hardened our security posture. Instead of observing the things that come through our network, we can actually act on them. We have a team behind us to notice what they're doing. We save money by not hiring a team or relying on one person for security. With MDR, we have a team behind us, enabling us to respond more efficiently instead of just watching things happen. While Binary Defense doesn't necessarily reduce the daily workload, it reduces our stress because we had to bootstrap solutions to prevent some things from happening. Now, we have Binary Defense protecting us. Binary Defense helps identify real threats instead of flagging activity that might be construed as negative. Their team takes much of the stress and guesswork out of how we execute our security program.
AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The case interface is Binary Defense MDR's most valuable feature."
"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"I have access to it from anywhere."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"The pricing is reasonable."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"The Ultra is a valuable feature."
"Bitdefender GravityZone EDR needs to be more stable."
 

Cons

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."
"I would like to see more frequent check-ins with our security status."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"When patching devices for updates, if a device is not switched on, it does not provide information dynamically."
"Areas for improvement would be performance and pricing."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"Sometimes, the platform takes a while to allow connectivity on the Mac endpoints."
"The solution wasn't designed to be used in France."
"Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
 

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"It has been good. We have saved money, and we have a better product."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"The pricing for Bitdefender GravityZone Ultra is not that high. It's okay for its service, so I would download it on my personal computer and buy it for myself as a customer."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"There are different packages available that vary in terms of licensing fees."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
15%
Comms Service Provider
12%
Government
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Bitdefender GravityZone Ultra, Bitdefender GravityZone
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Mentor Graphics, Rudersdal Kommune
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: May 2025.
855,164 professionals have used our research since 2012.