ManageEngine IT360 and BigPanda compete in IT management. ManageEngine IT360 offers integrated IT infrastructure management, while BigPanda provides AI-driven incident response, highlighting its strength in rapid resolution and analytics.
Features: ManageEngine IT360 offers network monitoring, server oversight, and application management through a unified console. BigPanda uses AI for incident management, real-time root cause analysis, and event correlation, enhancing its AIOps-driven approach.
Room for Improvement: ManageEngine IT360 could benefit from enhanced AI features, improved cloud adaptability, and more agile deployment options. BigPanda might improve by lowering implementation costs, expanding its feature set beyond monitoring, and offering a more traditional deployment option.
Ease of Deployment and Customer Service: ManageEngine IT360 simplifies on-premises deployment for traditional environments and provides extensive support. BigPanda's cloud-based deployment is ideal for agile settings with adaptive customer service support.
Pricing and ROI: ManageEngine IT360 has a lower setup cost that appeals to traditional IT infrastructures, offering strong ROI via integration. BigPanda's advanced AI functionality incurs higher costs but delivers ROI through reduced downtime and improved incident management.
| Product | Market Share (%) |
|---|---|
| BigPanda | 0.9% |
| ManageEngine IT360 | 0.2% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 11 |
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
