BigPanda vs IDERA Uptime Infrastructure Monitor comparison

Why PeerSpot?

BigPanda and IDERA are both solutions in the IT Infrastructure Monitoring category. BigPanda is ranked #21 with an average rating of 8.3, while IDERA is ranked #70. BigPanda holds a 0.7% mindshare in IM, compared to IDERA’s 0.6% mindshare. Additionally, 85% of BigPanda users are willing to recommend the solution, compared to 100% of IDERA users who would recommend it.

BigPanda

Read 20 BigPanda reviews

5,173 Views
2,742 Comparison Views

85% willing to recommend

IDERA Uptime Infrastructure...

Read 5 IDERA Uptime Infrastructure Monitor reviews

2,775 Views
1,693 Comparison Views

100% willing to recommend

BigPanda

IDERA Uptime Infrastructure...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

BigPanda and IDERA Uptime Infrastructure Monitor are competitive solutions in IT infrastructure management. BigPanda seems to have the upper hand in integration and automation, while IDERA Uptime Infrastructure Monitor excels in comprehensive monitoring features.

Features: BigPanda provides event correlation, automation features, and a centralized incident management platform. IDERA Uptime Infrastructure Monitor offers detailed insights into network performance, server health, and robust monitoring capabilities.

Room for Improvement: BigPanda could enhance its user interface for easier navigation, improve documentation for better user understanding, and offer more customizable alerting options. IDERA Uptime Infrastructure Monitor might focus on simplifying the initial setup process, reducing resource consumption during peak monitoring, and expanding integration with third-party tools.

Ease of Deployment and Customer Service: BigPanda's deployment is simple, with quick integration and supportive customer service that facilitates prompt onboarding and issue resolution. IDERA Uptime Infrastructure Monitor involves a more detailed deployment process focused on precise configuration, with customer support tailored to aid this extensive setup.

Pricing and ROI: BigPanda has a higher initial setup cost, offering significant ROI through automation and reduced manual intervention in incident resolution. IDERA Uptime Infrastructure Monitor provides a more cost-effective setup, with ROI driven by detailed monitoring capabilities that enhance system reliability by preventing downtime.

To learn more, read our detailed BigPanda vs. IDERA Uptime Infrastructure Monitor Report (Updated: September 2026).

Buyer's Guide

BigPanda vs. IDERA Uptime Infrastructure Monitor

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigPanda

Ranking in IT Infrastructure Monitoring

21st

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (9th), AIOps (10th)

IDERA Uptime Infrastructure...

Ranking in IT Infrastructure Monitoring

70th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (86th)

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of IDERA Uptime Infrastructure Monitor is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BigPanda	0.7%
IDERA Uptime Infrastructure Monitor	0.6%
Other	98.7%

IT Infrastructure Monitoring

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Automated incident workflows have reduced alert noise and now improve response efficiency

In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.

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Nafiu Garba

Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees

It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices

What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best of a bad lot was the error message deduping."

"Overall, I rate BigPanda as a nine out of ten."

"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."

"If you're looking for a SaaS which truly believes in software as a service, BigPanda is definitely the solution to go for."

"The program is very stable."

"The main thing that we like about BigPanda is the user interface."

"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."

More BigPanda pros

"Easy to setup and begin monitoring."

"Now with the features given through up.time we have over 300 + monitors constantly checking every environment that we have and also checking databases for errors."

"Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent."

"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."

Cons

"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."

"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."

"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."

"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure), and this has caused some delay in the ingestion pipeline."

"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."

"The cost of this product is too high compared to New Relic."

"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."

"The UI for this solution could be improved. It is very hard to find what you are looking for."

More BigPanda cons

"While you can restrict particular users to only see subsets of the reports, it isn't as easy as it could be."

"Maintenance windows need to be streamlined."

"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."

Pricing and Cost Advice

"We pay $200,000 USD per year."

"The price of BigPanda is in the middle compared to other solutions."

"BigPanda is cheaper than the competitors."

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."

"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Manufacturing Company

Outsourcing Company

Healthcare Company

Comms Service Provider

28%

Construction Company

25%

Financial Services Firm

11%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	13

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What is your experience regarding pricing and costs for BigPanda?

Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...

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What needs improvement with BigPanda?

Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...

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Product Reports

Buyer's Guide

BigPanda

October 2026

Download BigPanda product report

Buyer's Guide

Network Monitoring Software

September 2026

IDERA Uptime Infrastructure Monitor report

Download IDERA Uptime Infrastructure Monitor product report

Also Known As

No data available

IDERA UIM, uptime software up.time

Overview

BigPanda enhances incident management through root cause analysis, alert deduplication, and event correlation. The AI-driven platform is designed for environments with high alert volumes, providing insights for data-driven decisions and seamless integration with tools like ServiceNow and Teams.

BigPanda addresses the complexities of incident management by offering an AI-focused approach to anomaly detection. Automation improves response times, while unified analytics supports informed decision-making. Despite AI integration and usability needing enhancement, the platform simplifies observability and ticketing through integrations with New Relic and Slack. Features like enrichment mapping and unified search improve functionality, though reporting and visualization aspects require development.

What are the key features of BigPanda?

Root Cause Analysis: Efficient identification of the sources of incidents.
Alert Deduplication: Reduces alert noise by consolidating duplicates.
Event Correlation: Connects related alerts for easier incident management.
Automation: Streamlines processes for faster response times.
Seamless Integration: Connects with tools like ServiceNow and Teams.

What benefits or ROI can users find in reviews?

Increased Efficiency: Automates incident management tasks.
Operational Insights: Provides valuable analytics for strategic decisions.
Improved Collaboration: Integrates notifications with Slack and other platforms.
Reduced Alert Fatigue: Deduplication and suppression improve focus on critical issues.

BigPanda is widely implemented in industries focusing on observability and predictive analysis, providing efficient alert processing and incident management. Users utilize its capabilities to seamlessly integrate with solutions like Dynatrace, particularly in environments that handle high volumes of alerts, ensuring effective notification delivery through various platforms.

BigPanda

IDERA Uptime Infrastructure Monitor efficiently monitors and manages IT infrastructure, offering real-time analytics and alerts to optimize performance and prevent downtime.

IDERA Uptime Infrastructure Monitor provides comprehensive monitoring for servers, apps, and networks, ensuring seamless operations. It delivers detailed insights through customizable dashboards, offering full visibility into enterprise IT health. Users benefit from automated alerting, performance metrics, and capacity planning tools that enhance reliability and reduce risks of outages.

What are the key features of IDERA Uptime Infrastructure Monitor?

Real-time monitoring: Continuously tracks system performance to detect issues immediately.
Custom dashboards: Users can configure dashboards to display critical metrics relevant to their infrastructure.
Automated alerts: Delivers instant notifications on performance problems, allowing for swift action.
Capacity planning: Analyzes trends to predict future utilization needs and support decision-making.
Comprehensive reporting: Generates detailed reports for performance analysis and capacity planning.

What benefits and ROI can reviews highlight?

Increased uptime: Continuous monitoring reduces the likelihood of system failures, enhancing operational continuity.
Improved resource management: Efficient capacity planning leads to optimized resource allocation.
Cost savings: Proactive alerts minimize the costs associated with downtime and emergency fixes.
Enhanced decision-making: Accurate data analysis enables informed strategic planning.

IDERA Uptime Infrastructure Monitor is implemented across industries like finance, healthcare, and retail where maintaining high availability is critical. It supports IT teams in proactively managing infrastructure, ensuring systems are responsive, secure, and capable of meeting growth demands.

IDERA

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process

TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö

Buyer's Guide

BigPanda vs. IDERA Uptime Infrastructure Monitor

September 2026

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.