We performed a comparison between BigPanda and DX Performance Management based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The program is very stable."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The main thing that we like about BigPanda is the user interface."
"The best of a bad lot was the error message deduping."
"The solution is user-friendly and has good performance and certification."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."
"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels."
"I can get it to run a report showing, for instance, what root drives are in the critical range in terms of being full, like 90 percent full, and disseminate that information to the other areas of the organization."
"It is very easy to add devices; just be aware that it requires SNMP to be enabled."
"The ability to quickly do drag and drop customized reports for dashboards."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The usability needs to improve, because it is a pure code environment."
"We had to use a partner for the deployment."
"The cost of this product is too high compared to New Relic."
"Lacks sufficient dashboard features."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda attempts a little of everything and fails at most."
"The solution could improve by having better integration."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
"Some of the individual report views, the way some of the columns sort, there's room for improvement in giving us more flexibility in being able to sort reports based, for example, on what columns the metrics fall under."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
"It needs role-based administration."
"CA PM can be complex to build and configure. Creating the folders / groups / sites required establishing many rule sets."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"It would be helpful if CA provided online training for its customers."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while DX Performance Management is ranked 2nd in DX NetOps with 31 reviews. BigPanda is rated 7.2, while DX Performance Management is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas DX Performance Management is most compared with DX Spectrum and OmniPeek.
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