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BigFix vs TrendAI Vision One – Endpoint Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
4.9
BigFix delivers quick ROI with efficient patch management, reducing manual labor and costs while improving compliance and operational efficiency.
Sentiment score
7.1
Users report positive ROI from Trend Vision One due to cost savings, improved security, and enhanced operational efficiency.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
7.6
BigFix's customer service is praised for expertise and responsiveness, enhanced by community resources and recent support improvements.
Sentiment score
6.6
Trend Vision One Endpoint Security's support is generally good but experiences delayed responses, language barriers, and inconsistent satisfaction.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
Their technical support deserves a rating of nine out of ten.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
Head of security of digital systems, electronic databases and networks at Ukreximbank
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
4.7
BigFix effectively manages environments of all sizes with high scalability, supporting large deployments without performance issues.
Sentiment score
7.8
Trend Vision One Endpoint Security is lauded for scalability, adaptability, and ease of expansion across various organization sizes.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
6.2
BigFix is praised for its stability, efficient large-scale deployments, and autonomous operations with minimal user intervention and near-perfect ratings.
Sentiment score
8.1
Trend Vision One Endpoint Security is stable and reliable, rated highly for performance by both enterprises and small companies.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
BigFix users seek pricing adjustments, enhanced interface, improved documentation, better integration, scalability, and cloud and mobile management solutions.
Trend Vision One Endpoint Security struggles with performance, integration, dashboard, reporting, false positives, policy complexity, and support efficiency.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
Security Solutions Architect at Systems Engineering of Egypt
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
Cyber Security Engineer at Amazure Technologies Private Limited
It supports Mac and is fully functional with that.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
BigFix offers flexible pricing with competitive but potentially costly plans, beneficial licensing, and discount options for larger deployments.
Trend Vision One Endpoint Security offers mid-level pricing with annual costs based on users and requested features, deemed reasonable.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
The pricing is very high, despite the solution’s capabilities.
Security Solutions Architect at Systems Engineering of Egypt
Regarding the price, there was a tender, and Trend Micro won; the price was good.
Head of security of digital systems, electronic databases and networks at Ukreximbank
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
BigFix offers scalable and customizable endpoint management with robust patching, software distribution, and security compliance across multiple platforms.
Trend Vision One Endpoint Security excels in deployment, threat detection, management, and integration, offering comprehensive protection and efficiency.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
Cyber Security Engineer at Amazure Technologies Private Limited
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
Deputy Manager at Dishman Pharmaceuticals and Chemicals Ltd
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
Platform Engineer Ii at a outsourcing company with 5,001-10,000 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BigFix
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Patch Management (7th), Unified Endpoint Management (UEM) (9th)
TrendAI Vision One – Endpoi...
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
134
Ranking in other categories
Endpoint Compliance (3rd), Endpoint Detection and Response (EDR) (9th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.1% compared to the previous year. The mindshare of BigFix is 1.1%, up from 1.0% compared to the previous year. The mindshare of TrendAI Vision One – Endpoint Security is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.4%
Trend Vision One Endpoint Security1.7%
BigFix1.1%
Other93.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Oleksii Pavlyk - PeerSpot reviewer
Head of security of digital systems, electronic databases and networks at Ukreximbank
Centralized console has improved visibility while setup remains quick on diverse environments
I don't know why I find it valuable; my colleague administrated it, but I was the chief of a team of six people, and one of them administered this product, which worked well for defending our servers. I don't know what the best features of Trend Vision One Endpoint Security are; it performs well compared to other products, and I am curious about it, but I cannot think of specific features. Perhaps my colleagues could provide that information, but I do not have that knowledge. The centralized console helps my team greatly; it is very convenient as everything is all in one console, not only EDR but many other products, such as email security and XDR features. Trend Vision One Endpoint Security positively impacts our organization as it is very simple to install on Windows and Linux servers; it is not very difficult to install.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise60
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and container...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
Regarding the price, there was a tender, and Trend Micro won; the price was good.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about BigFix vs. TrendAI Vision One – Endpoint Security and other solutions. Updated: February 2026.
882,886 professionals have used our research since 2012.