


BigFix and Trend Vision One compete in the endpoint security market. BigFix appears to have the upper hand in managing broad networks effectively, while Trend Vision One offers distinct security features.
Features: BigFix is notable for its efficient patch management automation and real-time vulnerability remediation. It provides a unified console for managing extensive networks, which users find particularly valuable. Trend Vision One shines with its virtual patching capabilities, providing protection against attacks when official patches are unavailable. Additionally, it supports cloud security integration and offers centralized threat management.
Room for Improvement: Users criticize BigFix for its pricing, finding it somewhat high, and suggest enhancements in dynamic messaging and integration with third-party applications. For Trend Vision One, needs include improved reporting, increased resource efficiency during scanning, and better third-party integration. Users also noted a desire for enhanced endpoint visibility and refined role-based access control.
Ease of Deployment and Customer Service: BigFix is primarily on-premises, requiring significant on-site resources, yet benefits from reliable customer support; however, documentation could be improved. Trend Vision One's flexibility with hybrid cloud deployments is appreciated, offering adaptability for modern IT environments. The support quality is varied, depending on regional service and specific user needs.
Pricing and ROI: BigFix's pricing is variable based on packages and user requirements, with some users questioning its cost-effectiveness. However, it offers a strong ROI, especially in patch management. Trend Vision One is competitively priced, delivering good value through its extensive security capabilities, though it might not be the cheapest. Users acknowledge the ROI, attributing it to its secure and comprehensive feature set.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
We have certainly seen the return on investment with Trend Vision One Endpoint Security given that endpoints are largely focused in terms of cyber attacks.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
Their technical support deserves a rating of nine out of ten.
we reached out to our local vendor in the country for questions, and they resolved these issues with Trend Micro.
We have a really good sales team to manage that and they have been really helpful in giving the proposal as well as the setup and fine-tuning cost every year over year, so that is taken care.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
BigFix requires some minimum configuration requirements.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
It supports Mac and is fully functional with that.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The pricing is very high, despite the solution’s capabilities.
Regarding the price, there was a tender, and Trend Micro won; the price was good.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The vulnerability protection module helps to identify which threat group is active and is using which specific vulnerability and also it helps to detect if those vulnerabilities exist within our environment and shows which machine is affected.
| Product | Market Share (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trend Vision One Endpoint Security | 1.7% |
| BigFix | 1.1% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 21 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 36 |
| Large Enterprise | 60 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Trend Vision One Endpoint Security provides robust threat protection through features like a web console and real-time updates. It integrates seamlessly for comprehensive endpoint coverage.
Trend Vision One Endpoint Security delivers advanced threat detection and centralized management. It features machine learning and virtual patching to safeguard against both known and unknown threats. Users highlight its ability to secure multiple environments with ransomware protection and data loss prevention. Despite its strengths, improved Linux support and EDR features are needed. Connectivity issues with the firewall and a need for refined reporting are noted, alongside demands for better performance during updates.
What are the key features of Trend Vision One Endpoint Security?Companies leverage Trend Vision One Endpoint Security in industries requiring strong data protection, such as healthcare and finance. It is deployed both on-premises and as a SaaS, integrating effortlessly with extensive networks for improved threat detection and device control. Its machine learning capabilities are particularly valued for handling diverse threat vectors efficiently.
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