We performed a comparison between BigFix and Trellix Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is the analysis, because of the beta structure."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The solution was relatively easy to deploy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The solution is unbelievably scalable."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"The most valuable feature is ease of use."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"The primary reason the solution is good is because of its ease-of-use."
"The solution is stable."
"We really like the dashboard from Trellix and we've found that it's pretty informative."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"The most valuable features are the adaptive tech on McAfee."
"This is a good solution for antivirus and malware protection."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Cannot be used on mobile devices with a secure connection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"In-place and OS upgrades can be improved."
"I would like better support on the backend."
"BigFix should improve its compatibility with other platforms, such as Linux."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"Its pricing needs to be improved."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
"The price of the solution is high in Asia."
"Tech support is not as helpful as they were in the past."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. BigFix is rated 8.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our BigFix vs. Trellix Endpoint Security report.
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