We performed a comparison between BigFix and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"It's easy to use, not complicated."
"I’ve found patching to be the most valuable feature of the solution."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"The most valuable feature is the patching."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently."
"Device Control is very user-friendly."
"Endpoint protection solution with machine learning, device control, and application control features. It is scalable and stable."
"Simple and very scalable solution that provides endpoint security and malware protection."
"The solution works well overall."
"Managing the dashboard is straightforward and efficient. I appreciate the convenience of accessing all alerts in one place and find configuring policies to be a simple process. Creating and deploying policies to agents is easily accomplished, and the communication between agents and servers is effectively implemented. These aspects are what I find favorable about Symantec Endpoint Security Enterprise."
"Symantec is a little bit better at remediating or preventing things in general."
"We use the solution for detection."
"The solution should address emerging threats like SQL injection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The only minor concern is occasional interference with desired programs."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would like to see more custom content."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"When we asked the support team to relicense the original piece, the team ghosted us."
"The solution could always be more stable and more user-friendly."
"Symantec should revamp its graphical user interface."
"The product is a bit resource-intensive."
"In the past, I experienced companies that protected themselves with Symantec, suffering some attacks."
"I believe an improvement could be made in Symantec Endpoint Security Enterprise by incorporating a URL blocking feature within the same product. Currently, it requires a separate subscription and agent installation, which I think could be more streamlined for unified management from a single agent."
"We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec."
"The solution's browser protection in Chrome needs to be improved, as it's the most troublesome aspect of the tool. I have two devices where the browser protection failed, an issue that has yet to be fixed for two months. When updates occur, the client restarts, and the browser protection for Chrome malfunctions. Broadcom needs to improve their ability to hijack a browser session to filter web traffic because that's important, as well as site blocking. This element is missing in the product; most companies have firewalls with web content filtering to prevent employees from accessing specific sites."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. BigFix is rated 8.6, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete and Symantec Endpoint Security. See our BigFix vs. Symantec Endpoint Security Enterprise report.
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