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BigFix vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
WAKKAS AHMAD - PeerSpot reviewer
The real-time visibility is excellent because it uses artificial intelligence and machine learning to detect advanced threats
Symantec Endpoint Security Enterprise helps us meet regulatory requirements for payment card industries. We must use next-generation antivirus to comply with PCI regulations. The solution protects our network environment, data, and devices. Symantec is an innovative solution. They're always upgrading the product, and the signatures are constantly updated on the cloud side, and the signatures update on my machine three or four times. Symantec stays ahead of novel viruses and malware using machine learning and next-generation technology It helps us adopt a multilayered approach to security that incorporates behavioral analysis to detect threats that a signature-based solution can't protect us against. I rate Symantec's Endpoint Security Enterprise Single Agent System an eight out of ten for attack surface reduction, attack prevention, and breach prevention. A single breach can impact the company's reputation. The return on investment is always great because we are confident that Symantec will protect our users and data. Symantec Global Intelligence Network helped us reduce false positives by 20 to 30 percent, so we aren't spending as much time investigating these alerts. This frees up resources to do something else. Two of our people working on Symantec also have other responsibilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"It has plugins development options, which are great."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"It's good for reporting hardware and software."
"The solution has integrated some AI tools for the automation of tasks."
"The endpoint protection features are valuable."
"Symantec is a little bit better at remediating or preventing things in general."
"The overall solution is good, particularly the detection engine. It performs well in identifying malware and conducting regular network scans. The product is easy to use."
"Device Control is very user-friendly."
"Simple and very scalable solution that provides endpoint security and malware protection."
"We use the solution for detection."
"This solution's performance is good, and we've never had any issues with its stability."
 

Cons

"The solution needs to improve console speed. I would like to see one console that does everything. It doesn't need to have a big client console."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see more integration with external data."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"In-place and OS upgrades can be improved."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I would like to see SDK for Web UI included in the next release."
"Though the product is good, it is not very easy to use."
"The solution's management dashboard could be improved. An easier-to-use threat-hunting dashboard would make life easier for security analysts. Its support needs to improve for the African region."
"Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks."
"The solution could always be more stable and more user-friendly."
"There could be a pop-up notification at the users' end whenever the software expires."
"The product is a bit resource-intensive."
"I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise."
"Needs to be more user-friendly; lacks a simple way to search data."
 

Pricing and Cost Advice

"We have a subscription-based contract with BigFix."
"The price is very fair."
"Its price is very reasonable."
"The price is reasonable, but our customers find it expensive."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The license is subscription-based."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I would rate it a seven, indicating a satisfactory and moderate level. Despite being somewhat on the expensive side, it aligns with our long-standing relationship with Symantec, and we find it acceptable."
"The license for Symantec Endpoint Security Enterprise is paid, but there is a trial for 60 days."
"I rate Symantec Endpoint Security Enterprise's pricing a two out of ten."
"The price of the solution is very low. There is an annual subscription to use the solution."
"The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price."
"We have Symantec Endpoint Security Enterprise, and it's very competitively priced. However, there is a considerable jump in price for upgrading to the EDR, so that's more compatible with enterprise-level organizations."
"It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed."
"If you have a variety of different endpoints, including heavily protected endpoints and some endpoints that are in the field, Symantec allows you to apply different licensing so you don't have to put everything under Endpoint Complete."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Financial Services Firm
9%
Government
6%
Computer Software Company
6%
Manufacturing Company
17%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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Find out what your peers are saying about BigFix vs. Symantec Endpoint Security Enterprise and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.