BigFix and VMware Carbon Black Endpoint are two leading endpoint management and security tools. VMware Carbon Black Endpoint stands out for its advanced features, making it a strong choice for those who prioritize robust capabilities.
Features: BigFix is admired for its comprehensive patch management and automation capabilities. Users value the detailed reporting and integration with various systems. VMware Carbon Black Endpoint excels in providing real-time threat detection and response, which users find critical for security. It also offers advanced security functions, giving it a notable edge.
Room for Improvement: Users of BigFix suggest improvements in the console performance, enhanced cloud integration, and a more intuitive user interface. VMware Carbon Black Endpoint users recommend refining the alert system to reduce false positives, better user experience with navigation, and improved integration with other security tools.
Ease of Deployment and Customer Service: BigFix deployment is often praised for its straightforward setup and comprehensive support structure. VMware Carbon Black Endpoint also receives positive feedback for ease of deployment, with users highlighting the helpfulness and responsiveness of support during initial setup and ongoing use.
Pricing and ROI: BigFix offers competitive pricing, and users report a good return on investment. They particularly appreciate the cost savings from reduced manual work. VMware Carbon Black Endpoint, while perceived as more expensive, is considered worth the investment due to its superior security features. VMware Carbon Black Endpoint's ROI is validated by its advanced capabilities.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
BigFix requires some minimum configuration requirements.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Building a management console is quick and simple, taking only one to two hours for setup.
BigFix requires some minimum configuration requirements.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Product | Market Share (%) |
---|---|
BigFix | 1.2% |
VMware Carbon Black Endpoint | 1.7% |
Other | 97.1% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 31 |
Midsize Enterprise | 10 |
Large Enterprise | 29 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
VMware Carbon Black Endpoint enhances endpoint security with its robust EDR, threat detection, and live response features. The cloud-based architecture supports remote management and easy setup while behavioral monitoring and dynamic grouping minimize security risks.
VMware Carbon Black Endpoint is designed for those seeking comprehensive endpoint protection. With its cloud-based deployment, organizations experience streamlined remote control and simplified rollout processes. Its behavioral monitoring, incident response capabilities, and firewall integration deliver advanced security measures. Although it addresses many security challenges, areas like manual alert management, on-demand scanning, and integration with systems like AlienVault USM require refinement. Improved UI, EDR components, and flexible pricing models would enhance user satisfaction. On-premise deployment infrastructure and compatibility issues with some operating systems need attention. Enhanced reporting, container security, and multi-tenancy support are also essential for fulfilling industry needs. AI-driven analysis and threat isolation empower companies by fostering proactive management.
What are the key features of VMware Carbon Black Endpoint?VMware Carbon Black Endpoint finds extensive application in industries focused on stringent security requirements. Managed security service providers leverage its capabilities to deliver comprehensive protection to multiple clients worldwide. Organizations use it primarily for antivirus protection and incident management, integrating it with their existing security frameworks to strengthen endpoint visibility and real-time threat prevention. Its advanced detection and application control features make it a preferred choice in industries that prioritize robust security measures. However, it requires improvements in terms of system compatibility and customization flexibility to better serve diverse industry environments.
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