


BigFix and BMC TrueSight Automation for Networks are two competing products in the IT automation sector, focusing on network and systems management. Data comparisons reveal BigFix offers more compelling value through competitive pricing and strong support, while BMC TrueSight distinguishes itself with its comprehensive feature set.
Features: BigFix provides robust patch management, real-time visibility, and compliance enforcement across diverse devices, facilitating versatile IT administration. BMC TrueSight offers advanced network automation with deep integration capabilities for configuration, compliance management, and vulnerability assessment, which sets it apart in network management features.
Room for Improvement: BigFix could enhance its vulnerability assessment, improve integration options with third-party tools, and optimize the user interface for better navigation. BMC TrueSight might benefit from reducing the complexity of its initial setup, expanding documentation for easier onboarding, and streamlining its user interface to ease management tasks.
Ease of Deployment and Customer Service: BigFix is notable for its straightforward deployment and efficient customer service, enabling quick integration and solid support. BMC TrueSight presents a comprehensive deployment, but its extensive features contribute to a more complex setup, resulting in a steeper learning curve that, while challenging, leads to rewarding outcomes.
Pricing and ROI: BigFix attracts organizations with its competitive setup cost and solid ROI, appealing to those seeking cost-effective solutions. BMC TrueSight requires a higher initial investment but justifies it with feature-rich options promising long-term value. Despite pricing advantages from BigFix, BMC TrueSight's extensive network automation capabilities offer significant ROI potential.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
BigFix requires some minimum configuration requirements.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 8.2% |
| BigFix | 7.0% |
| BMC TrueSight Automation for Networks | 1.1% |
| Other | 83.7% |


| Company Size | Count |
|---|---|
| Small Business | 119 |
| Midsize Enterprise | 47 |
| Large Enterprise | 153 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
BMC TrueSight Automation for Networks provides valuable automation in network processes like compliance and configuration management while ensuring consistent device setups and robust security.
BMC TrueSight Automation for Networks is an effective tool for automating network processes, reducing manual labor through automation of patching and OS updates. Its compliance, configuration management, and oversight features such as change tracking and audit logs enhance control and visibility. The dashboard caters to different user needs with improved data visibility and the ability to manage configuration changes efficiently. Immediate remediation during downtimes strengthens network security while reducing engineer dependency.
What are the key features of BMC TrueSight Automation for Networks?
What are the benefits and ROI of using BMC TrueSight Automation for Networks?
Organizations in financial, government, and healthcare sectors utilize BMC TrueSight Automation for Networks for effective management of diverse network infrastructures. By automating tasks like OS upgrades and configuration changes, control management is enhanced, allowing notifications of changes and enabling A/B testing before deployment.
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