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BigFix vs Bitdefender GravityZone Enterprise Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
5.9
Bitdefender GravityZone Enterprise Security provides competitive pricing, functionality, and a 35% financial advantage over competitors, enhancing value.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Customer Service

Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
6.0
Bitdefender GravityZone Enterprise Security provides efficient support, though regional support limitations and documentation gaps may cause occasional delays.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
They conduct annual health checks at no cost, making the experience smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
I have never needed additional support, which shows how easy and friendly Bitdefender is.
ITOfficer at a educational organization with 201-500 employees
Their technical support is helpful.
CTO at Exceed NetSec LLC
 

Scalability Issues

Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
6.2
Bitdefender GravityZone Enterprise Security is praised for scalability and ease of expansion, especially for small to medium businesses.
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
 

Stability Issues

Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
7.8
Bitdefender GravityZone Enterprise Security is stable and reliable but may have resource consumption and compatibility issues with older systems.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Room For Improvement

BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Bitdefender GravityZone struggles with user-friendliness, high costs, inflexible features, and insufficient support, needing better detection and interface.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Initially, before we purchased it, the distributor acted as if they knew this product very well, but after we bought it and were supposed to deploy it, they were struggling, so we ended up getting it right ourselves.
Chief Technology Officer at DNN Technologies
Normal users cannot handle these CLI operations effectively.
CTO at Exceed NetSec LLC
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
ITOfficer at a educational organization with 201-500 employees
 

Setup Cost

BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
Bitdefender GravityZone offers flexible, competitive pricing with modular licensing, allowing payment for only necessary features and optional extras.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
Regarding pricing, setup cost, and licensing, it is affordable.
CEO at URS LLP
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
 

Valuable Features

BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
Bitdefender GravityZone Enterprise Security provides extensive telemetry, intuitive setup, ransomware protection, and efficient remote management with seamless integration.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
ITOfficer at a educational organization with 201-500 employees
You can see every machine that is in your environment and observe exactly what is happening.
Chief Technology Officer at DNN Technologies
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
CTO at Exceed NetSec LLC
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
35th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (9th), Patch Management (5th), Unified Endpoint Management (UEM) (9th)
Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
31
Ranking in other categories
Virtualization Security (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 1.0% compared to the previous year. The mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone Enterprise Security1.0%
BigFix1.1%
Other97.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JC
Technical Director at SYSTEX
Comprehensive client management and software distribution made efficient
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and simple, taking only one to two hours for setup. However, a demo or trial may take over a week or two for completion.
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
8%
Comms Service Provider
12%
Computer Software Company
10%
Healthcare Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
Because we bought Bitdefender GravityZone Enterprise Security via Rectron as a distributor, they need to upskill their distributors. When we were deploying, the Rectron people did not know much, an...
 

Also Known As

Tivoli Endpoint Manager
Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Find out what your peers are saying about BigFix vs. Bitdefender GravityZone Enterprise Security and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.