We performed a comparison between BIC Platform and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The central dictionary is a valuable feature."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"One of the most useful features is the code is customizable, we can make it our own."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"The integration could improve."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"There is room for improvement in the pricing structure."
"The crucial missing element is the archival function."
"AppWorks could be improved by including BPM simulation."
BIC Platform is ranked 28th in Business Process Management (BPM) with 4 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. BIC Platform is rated 8.2, while OpenText AppWorks is rated 7.8. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, ADONIS and Camunda, whereas OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix. See our BIC Platform vs. OpenText AppWorks report.
See our list of best Business Process Management (BPM) vendors.
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