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Barracuda Email Gateway Defense (Barracuda Essentials) vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Gateway Def...
Ranking in Cloud Backup
39th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Norton Small Business
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (8th), Endpoint Protection Platform (EPP) (24th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of Barracuda Email Gateway Defense (Barracuda Essentials) is 0.2%, up from 0.1% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Norton Small Business0.2%
Barracuda Email Gateway Defense (Barracuda Essentials)0.2%
Other99.6%
Cloud Backup
 

Featured Reviews

Alex Clerici - PeerSpot reviewer
Valuable, reliable, and offers a comprehensive dashboard
Setting up Barracuda was moderately complex and it took about an hour with initial support from Barracuda engineers. While the deployment process wasn't overly complicated, having some knowledge about Barracuda or assistance from an engineer is advisable, especially when dealing with customer architectures. Once set up, ongoing support wasn't necessary, making it a relatively straightforward process.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes it easier for customers to access emails during security incidents."
"The most valuable functionality is their robust blocking feature, along with fundamental rules for our environment."
"If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance."
"I find Barracuda Essentials' dashboard incredibly valuable as it provides everything I need at a glance."
"The solution has good performance."
"The performance is fine."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The product’s valuable feature is the availability of support services 24/7."
"The most valuable feature of Norton 360 has been its robust notification system."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The solution detects viruses very, very fast."
 

Cons

"Enhancements are required on the data transmission front."
"Sometimes there are minor issues that can be frustrating, but not consistently bad."
"There Is room for improvement in the quarantine and user interface."
"They could implement scheduled reporting in the product."
"The tool's price is an area of concern where improvements are required."
"One area where Norton 360 could improve is the constant push for upselling."
"The updates must be less frequent."
"The tool should be easily available in the market and should be cheaper."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"There's a need for enhanced security measures."
"The solution’s stability could be improved."
"Norton 360’s features for device optimization could be better."
 

Pricing and Cost Advice

"The product's price is higher than other vendors."
"It is cheaper compared to other products."
"It is an inexpensive product. We purchase its yearly license."
"The price is fairly acceptable."
"The solution is cost-effective."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"The tool has a yearly licensing."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about Barracuda Email Gateway Defense (Barracuda Essentials)?
If a customer faces an email security issue, we'll do some initial troubleshooting. If the issue isn't resolved, we work with the Barracuda team for further assistance.
What needs improvement with Barracuda Email Gateway Defense (Barracuda Essentials)?
The features and product itself are good. Sometimes there are minor issues that can be frustrating, but not consistently bad.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

Find out what your peers are saying about Barracuda Email Gateway Defense (Barracuda Essentials) vs. Norton Small Business and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.