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Barracuda CloudGen Firewall vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Barracuda CloudGen Firewall enhances network security and performance with effective spam blocking, easy maintenance, and free upgrade options.
Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
 

Customer Service

Sentiment score
7.3
Barracuda CloudGen Firewall's customer service is accessible and knowledgeable, though support quality varies due to language and documentation issues.
Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
The technical support from Barracuda is very good.
The overall security has been satisfactory, with no breaches.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.8
Barracuda CloudGen Firewall offers excellent scalability and management for various business sizes, though future capacity planning is advised.
Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
For SME and SMB partners, the scalability of the solution is really good.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
Barracuda CloudGen Firewall is highly reliable and stable, with effective support and improved performance, despite minor bugs and past issues.
Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues.
In terms of stability, I can rate it at nine out of ten.
 

Room For Improvement

Barracuda CloudGen Firewall suffers from complex usability, unclear manuals, limited reporting, challenging licensing, high pricing, and VPN issues.
ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
Integration with AI would be helpful as modern attacks often utilize AI.
Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
 

Setup Cost

Barracuda CloudGen Firewall is cost-effective with transparent licensing, offering significant savings and includes a four-year replacement program.
ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
It is neither the cheapest nor the most expensive option available.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
 

Valuable Features

Barracuda CloudGen Firewall offers robust security and seamless integration, ideal for efficient network management with advanced features and centralized control.
ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
The most valuable features of Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control.
The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

Barracuda CloudGen Firewall
Ranking in Advanced Threat Protection (ATP)
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
Firewalls (25th), Software Defined WAN (SD-WAN) Solutions (10th), IoT Security (6th), WAN Edge (11th)
ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), Anti-Malware Tools (4th)
 

Mindshare comparison

As of May 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Barracuda CloudGen Firewall is 0.7%, down from 0.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

RobertSmith15 - PeerSpot reviewer
Ensures data security with advanced intrusion prevention and 24/7 monitoring
I rate the initial setup as ten out of ten. It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours. We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf. We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.
ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Retailer
8%
Comms Service Provider
6%
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda CloudGen Firewall?
The encryption and the security standards are valuable.
What is your experience regarding pricing and costs for Barracuda CloudGen Firewall?
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
What needs improvement with Barracuda CloudGen Firewall?
The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating d...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Barracuda NextGen Firewall, Barracuda CloudGen Firewalls
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Barracuda CloudGen Firewall vs. ESET Endpoint Protection Platform and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.