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Barracuda CloudGen Firewall vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Barracuda CloudGen Firewall enhances network security and performance with effective spam blocking, easy maintenance, and free upgrade options.
Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.3
Barracuda CloudGen Firewall's customer service is accessible and knowledgeable, though support quality varies due to language and documentation issues.
Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
The technical support from Barracuda is very good.
The overall security has been satisfactory, with no breaches.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.8
Barracuda CloudGen Firewall offers excellent scalability and management for various business sizes, though future capacity planning is advised.
Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
For SME and SMB partners, the scalability of the solution is really good.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.2
Barracuda CloudGen Firewall is highly reliable and stable, with effective support and improved performance, despite minor bugs and past issues.
Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues.
In terms of stability, I can rate it at nine out of ten.
 

Room For Improvement

Barracuda CloudGen Firewall suffers from complex usability, unclear manuals, limited reporting, challenging licensing, high pricing, and VPN issues.
ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
Integration with AI would be helpful as modern attacks often utilize AI.
Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
 

Setup Cost

Barracuda CloudGen Firewall is cost-effective with transparent licensing, offering significant savings and includes a four-year replacement program.
ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
It is neither the cheapest nor the most expensive option available.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

Barracuda CloudGen Firewall offers robust security and seamless integration, ideal for efficient network management with advanced features and centralized control.
ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
The most valuable features of Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control.
The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

Barracuda CloudGen Firewall
Ranking in Advanced Threat Protection (ATP)
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
Firewalls (27th), Software Defined WAN (SD-WAN) Solutions (11th), IoT Security (6th), WAN Edge (11th)
ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of June 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Barracuda CloudGen Firewall is 0.9%, up from 0.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.5%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

RobertSmith15 - PeerSpot reviewer
Ensures data security with advanced intrusion prevention and 24/7 monitoring
I rate the initial setup as ten out of ten. It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours. We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf. We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
8%
Government
7%
Construction Company
7%
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda CloudGen Firewall?
The encryption and the security standards are valuable.
What is your experience regarding pricing and costs for Barracuda CloudGen Firewall?
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
What needs improvement with Barracuda CloudGen Firewall?
The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating d...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

Barracuda NextGen Firewall, Barracuda CloudGen Firewalls
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Barracuda CloudGen Firewall vs. ESET Endpoint Protection Platform and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.