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Barracuda CloudGen Firewall vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Barracuda CloudGen Firewall provides network protection with minimal upkeep, proactive threat blocking, centralized management, and cost-effective upgrades.
Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
The centralized management and automation features have reduced manual monitoring efforts, saving our IT team several hours per week.
Offensive Security Analyst at a outsourcing company with 201-500 employees
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.5
Barracuda CloudGen Firewall's support is praised for availability but criticized for inconsistency and complex interfaces needing frequent help.
Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
The support team is responsive and knowledgeable, assisting us promptly whenever we have faced configuration questions or technical issues.
Offensive Security Analyst at a outsourcing company with 201-500 employees
Barracuda's partner support is better than the majority, and it stands out as one of their strengths.
Product Manager - Cyber Security at M247 Ltd Miami
The technical support from Barracuda is very good.
System Engineer for Network & Security at Projekt IP d.o.o.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
 

Scalability Issues

Sentiment score
7.7
Barracuda CloudGen Firewall efficiently scales for various deployments, offering flexibility and cloud features, though may lack some advanced features.
Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Its flexible licensing and hybrid deployment options allow it to adapt to evolving network requirements, ensuring continuous security and reliable operations.
Offensive Security Analyst at a outsourcing company with 201-500 employees
When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto.
Product Manager - Cyber Security at M247 Ltd Miami
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
 

Stability Issues

Sentiment score
8.2
Barracuda CloudGen Firewall is praised for reliability, stability, minimal downtime, and effective technical support despite occasional bugs.
Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Its robust infrastructure and real-time monitoring give us the confidence that our network remains secure and operational at all times.
Offensive Security Analyst at a outsourcing company with 201-500 employees
We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities.
Product Manager - Cyber Security at M247 Ltd Miami
Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues.
System Engineer for Network & Security at Projekt IP d.o.o.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
 

Room For Improvement

Barracuda CloudGen Firewall needs improvements in GUI, VPN reliability, analytics, email categorization, support, and user-friendliness for better usability.
ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
It would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.
System Engineer for Network & Security at Projekt IP d.o.o.
Integration with AI would be helpful as modern attacks often utilize AI.
Director Of Technology at PT Exa Teknologi Indonesia
One area that could be enhanced is the user interface, making it slightly more intuitive for new users.
Offensive Security Analyst at a outsourcing company with 201-500 employees
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
 

Setup Cost

Barracuda CloudGen Firewall offers reasonable pricing with a flexible, competitive model, plus perks like free hardware upgrades and easy purchasing.
ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent.
Offensive Security Analyst at a outsourcing company with 201-500 employees
It is neither the cheapest nor the most expensive option available.
System Engineer for Network & Security at Projekt IP d.o.o.
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
Director Of Technology at PT Exa Teknologi Indonesia
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
 

Valuable Features

Barracuda CloudGen Firewall provides robust security, user-friendly management, and enhanced performance with features like VPN, TINA tunnels, and threat protection.
ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
The real-time monitoring helps us quickly identify unusual traffic patterns and potential threats, allowing us to respond immediately and maintain secure and uninterrupted network operations.
Offensive Security Analyst at a outsourcing company with 201-500 employees
This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
Product Manager - Cyber Security at M247 Ltd Miami
The most valuable features of Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control.
System Engineer for Network & Security at Projekt IP d.o.o.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The primary purpose is to protect computers from viruses and ransomware.
Retired at BEMSIS INFORMATICS LTD.
 

Categories and Ranking

Barracuda CloudGen Firewall
Ranking in Advanced Threat Protection (ATP)
24th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
Firewalls (34th), Software Defined WAN (SD-WAN) Solutions (14th), IoT Security (7th), WAN Edge (13th)
ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
19th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of January 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Barracuda CloudGen Firewall is 1.6%, up from 0.5% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.3%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.3%
Barracuda CloudGen Firewall1.6%
Other96.1%
Advanced Threat Protection (ATP)
 

Featured Reviews

Muhammad Talha Bashir - PeerSpot reviewer
Offensive Security Analyst at a outsourcing company with 201-500 employees
Centralized security management has protected our hybrid network and supports secure remote work
Overall, Barracuda CloudGen Firewall is very effective, but there is always room for improvement. One area that could be enhanced is the user interface, making it slightly more intuitive for new users. Additionally, advanced reporting and analytics could be more customized to provide deeper insights. Despite this, the firewall performs reliably and meets most of our organizational needs. One additional improvement that could enhance the experience is faster troubleshooting support or more detailed guided documentation for complex configurations. While the firewall is reliable, having more step-by-step tutorials or video guidance could help new users set up and optimize. Overall, the enhancement would make the platform even more user-friendly without affecting its current strong performance.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
7%
Government
7%
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise6
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda CloudGen Firewall?
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent. The setup cost was aligned with the features and security it provided. The licensing is fl...
What needs improvement with Barracuda CloudGen Firewall?
Overall, Barracuda CloudGen Firewall is very effective, but there is always room for improvement. One area that could be enhanced is the user interface, making it slightly more intuitive for new us...
What is your primary use case for Barracuda CloudGen Firewall?
My main use case for Barracuda CloudGen Firewall is for our network security and network traffic management. I rely on it most often for protecting the networks from threats and ensuring secure con...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
 

Also Known As

Barracuda NextGen Firewall, Barracuda CloudGen Firewalls
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Barracuda CloudGen Firewall vs. ESET Endpoint Protection Platform and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.