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Barracuda Backup vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
7.5
Veritas NetBackup Appliance enhances efficiency with deduplication, saving storage costs, and providing ransomware protection, though not ideal for small setups.
It not only saves time but also protects data.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
8.1
Barracuda Backup's customer service is praised for its responsiveness, professionalism, and helpful resources, making it key to customer satisfaction.
Sentiment score
7.0
Veritas NetBackup Appliance support varies, with differing response times, technical understanding, and effectiveness based on package and location.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Veritas has a very good support infrastructure with trained engineers.
Their support is good, with technical teams available 24/7.
The customer service and support are excellent.
 

Scalability Issues

Sentiment score
5.9
Barracuda Backup provides scalable solutions for SMEs, supporting data growth and platform transitions with capacities up to 100 terabytes.
Sentiment score
7.9
Veritas NetBackup Appliance excels in scalable data management for enterprises, though expansion and cloud flexibility incur additional costs.
The scalability is sufficient for my clients' use cases.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
7.2
Barracuda Backup is highly rated for stability, with minor VM issues reported; most users experience effective system performance.
Sentiment score
8.6
Veritas NetBackup Appliance is highly rated for stability and reliability, despite occasional recovery complexities and upgrade challenges.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
They do lab tests before releasing any patch, so currently, the product is stable.
I am satisfied with its performance and would rate it ten out of ten for stability.
 

Room For Improvement

Barracuda Backup requires improved server snapshots, UI enhancements, platform integrations, AI security, and support for diverse devices.
Veritas NetBackup Appliance needs a more intuitive interface, improved recovery, better cloud integration, and enhanced scalability and security.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
The only room for improvement is that the cost per terabyte is extremely high.
Improving the interface could enhance user experience.
 

Setup Cost

Barracuda Backup is cost-effective, with pricing based on data size, offering flexibility and no extra charges for renewals.
Veritas NetBackup Appliance pricing is high but competitive due to features, with satisfied users rating six to nine out of ten.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
It's more costly than Commvault, which offers similar features at 70% of the price.
The price is slightly expensive for small and medium enterprises.
The cost of the product is reasonably priced.
 

Valuable Features

Barracuda Backup provides efficient data protection with hardware refresh, cloud operations, and features like deduplication and comprehensive reporting.
Veritas NetBackup Appliance offers high-speed backup, integration, scalability, ease of use, strong protection, and cost-effectiveness for enterprises.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The deduplication technology in Veritas NetBackup Appliance is one of the key features which is very beneficial to users who have large data that is similar in terms of file extensions.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Cloud Backup (41st)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Ferrianto Suryanto - PeerSpot reviewer
Offers cost-effective data backup with room for user interface improvements
I work with various Barracuda products based on customer requests, including Barracuda Backup and Barracuda WAF. In the past, I also worked with Barracuda Web Security Gateway, but it has been phased out One valuable feature of Barracuda Backup is that it can be used as thin VMware storage. If…
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Legal Firm
9%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
12%
Financial Services Firm
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

LiveVault
NetBackup Appliance
 

Overview

 

Sample Customers

Ochsner Health System
Beta Offshore
Find out what your peers are saying about Barracuda Backup vs. Veritas NetBackup Appliance and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.