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Barracuda Backup vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
5.3
Veritas NetBackup Appliance enhances efficiency with deduplication, saving storage costs, and providing ransomware protection, though not ideal for small setups.
It not only saves time but also protects data.
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
6.6
Veritas NetBackup Appliance support varies, with differing response times, technical understanding, and effectiveness based on package and location.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Their support is good, with technical teams available 24/7.
Veritas has a very good support infrastructure with trained engineers.
I contacted their support once, and the process was slow, which discouraged further contact.
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
7.4
Veritas NetBackup Appliance excels in scalable data management for enterprises, though expansion and cloud flexibility incur additional costs.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
I would rate the scalability of the product as a nine out of ten.
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
8.1
Veritas NetBackup Appliance is highly rated for stability and reliability, despite occasional recovery complexities and upgrade challenges.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
I am satisfied with its performance and would rate it ten out of ten for stability.
They do lab tests before releasing any patch, so currently, the product is stable.
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
Veritas NetBackup Appliance needs a more intuitive interface, improved recovery, better cloud integration, and enhanced scalability and security.
The main area for improvement is integration and support for databases.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Improving the interface could enhance user experience.
The only room for improvement is that the cost per terabyte is extremely high.
I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data.
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
Veritas NetBackup Appliance pricing is high but competitive due to features, with satisfied users rating six to nine out of ten.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
It's more costly than Commvault, which offers similar features at 70% of the price.
The price is slightly expensive for small and medium enterprises.
The cost of the product is reasonably priced.
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
Veritas NetBackup Appliance offers high-speed backup, integration, scalability, ease of use, strong protection, and cost-effectiveness for enterprises.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
It integrates with monitoring tools like Splunk and supports automation through Python, Shell, or Ansible.
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications.
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
Cloud Backup (40th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.8%
Barracuda Backup0.4%
Other98.8%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Educational Organization
7%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
 

Also Known As

LiveVault
NetBackup Appliance
 

Overview

 

Sample Customers

Ochsner Health System
Beta Offshore
Find out what your peers are saying about Barracuda Backup vs. Veritas NetBackup Appliance and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.