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BDRShield vs Barracuda Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
7.2
BDRShield offers backup efficiency and protection, but users face significant initial costs and delayed financial benefits.
It not only saves time but also protects data.
Consultant at a tech services company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
6.9
BDRShield's customer service has mixed reviews, with delays in responses but generally helpful technical support despite time zone challenges.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Director Of Technology at PT Exa Teknologi Indonesia
From my experience, the technical support from Barracuda receives an eight out of ten.
Consultant at a tech services company with 1,001-5,000 employees
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Not needing technical support is even better than good technical support.
Director at Switact
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
7.2
BDRShield is scalable across environments, supporting large data volumes and future growth, with potential hardware upgrades for optimal performance.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The scalability is sufficient for my clients' use cases.
Consultant at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
7.5
BDRShield is generally stable with minor Linux issues; praised for reliable notifications and excellent Vembu support.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
Consultant at a tech services company with 1,001-5,000 employees
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
Director Of Technology at PT Exa Teknologi Indonesia
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
BDRShield faces criticism for its complex UI, lacking features, support issues, and limited integration and stability options.
The main area for improvement is integration and support for databases.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Consultant at a tech services company with 1,001-5,000 employees
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Director Of Technology at PT Exa Teknologi Indonesia
There could always be little things that could still be fixed or improved for stability.
Director at Switact
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
BDRShield provides cost-effective, flexible pricing options with some licensing complexity, praised for affordability and user-friendly experience.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Consultant at a tech services company with 1,001-5,000 employees
Makes it cheaper compared to other solutions.
Director Of Technology at PT Exa Teknologi Indonesia
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
BDRShield excels in automatic backups, seamless integration, and storage efficiency, ensuring quick recovery and effective multi-tenant management.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Consultant at a tech services company with 1,001-5,000 employees
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Director Of Technology at PT Exa Teknologi Indonesia
The features I find most valuable are ease of backup, ease of restore, the full restore, just getting some data out of a backup server or even the applications that are in the server, going through the database or going to Exchange.
Director at Switact
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
50th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Cloud Backup (44th)
BDRShield
Ranking in Backup and Recovery
18th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Disaster Recovery (DR) Software (9th), MSP Backup (1st)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Barracuda Backup is 1.0%, up from 0.3% compared to the previous year. The mindshare of BDRShield is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
BDRShield0.8%
Barracuda Backup1.0%
Other98.2%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
TA
IT Director at Boom Logic
Can automatically pull the virtual machines that we have in an environment
I like the fact that BDRSuite can connect to VMware ESXi and automatically pull the virtual machines that I have in that environment. I also like that you can choose to back up the compute to the backup server or go straight to the cloud. BDRSuite enables you to recover data instantly. When we need to recover data, I only need to start a backup job or a restore job. Depending on the speed of the server and the Internet, it should be able to download the files from the cloud and split them back up the way they were like nothing ever happened. The restore options BDRSuite provides are crucial because we use it for a lot of healthcare companies that have HIPAA requirements. BDRSuite is HIPAA compliant. We need it to be readily available and accessible in case something goes wrong. It lets you schedule backups to run every 15 minutes. I don't believe you can do it at shorter intervals because there's no way the original backups will finish in 15 minutes. It allows you to adjust the schedules. For example, if you don't want it to go during certain times, you can set that up. You can also choose between a full or incremental backup. There are settings you can adjust to make it work how you want it. Incremental backup is crucial because a full backup would increase fees or affect the local server because it would back up the entire volume every time. Instead, it does one full backup—say 12 terabytes— and adds to it in increments of 100 gigabytes, 200 gigabytes, etc. Whenever you want to add a backup job, there's a wizard that pops up telling you how to make a new backup job. It asks you what you want to name it and what you want to back up. Then, it asks you if you want to schedule it. There's an interactive display on how to do that.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Computer Software Company
7%
Manufacturing Company
7%
Educational Organization
20%
Manufacturing Company
9%
Performing Arts
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise15
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What do you like most about BDRSuite?
The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup.
What is your experience regarding pricing and costs for BDRSuite?
BDRSuite is cost-effective because you can purchase a perpetual license that covers multiple environments. You only renew the support costs annually. It offers advanced features at roughly 75 perce...
What needs improvement with BDRSuite?
I really don't know what could be improved about BDRSuite Backup & Replication. I've never had anything that I thought would be nice if that was possible. Every time I thought that, it was alre...
 

Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
Vembu BDRSuite, BDRSuite Backup & Replication
 

Overview

 

Sample Customers

Ochsner Health System
NASA, Intel, CISCO, PHILIPS, Atos, HEXAWARE, Motorola
Find out what your peers are saying about BDRShield vs. Barracuda Backup and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.