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BackupAssist vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
69th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance0.8%
BackupAssist0.4%
Other98.8%
Backup and Recovery
 

Featured Reviews

RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."
"They are a large company with good best practices, and they give good support."
"I think the solution is very intuitive, effective, and easy to use."
"The policy-based backup feature is very helpful."
"I personally find Veritas NetBackup Applicance hassle-free."
"The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
"The most significant benefit has been the time to restore."
"The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
 

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"The solution could improve by providing more integration and security."
"I contacted their support once, and the process was slow, which discouraged further contact."
"The product must improve its recovery features."
"The product should provide more AI and ML features."
"Figuring out pricing from the site is challenging because the initial pricing mentioned on the site is too high."
"The response from the support team has not always been quick, so sometimes there is a risk."
"It could be better integrated with other platforms."
"Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"I rate the tool's pricing an eight out of ten."
"The pricing for the solution's software maintenance and licensing is high."
"Overall, Veritas is a good solution; the problem is the cost."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"Renewing subscriptions for appliance support is costly."
"I rate the solution's pricing a nine out of ten."
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Top Industries

By visitors reading reviews
No data available
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas NetBackup Appliance and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.