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BackupAssist vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
66th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance0.9%
BackupAssist0.7%
Other98.4%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"Now that we are using the solution, we get notified online when our backups are done."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"The policy-based backup feature is very helpful."
"The product enables me to recover the information of the appliances in the organization."
"The solution has a very easy-to-navigate user interface."
"The encryption feature is very good, the product itself and the new features are excellent, and it is pretty user-friendly compared to other software and very easy to deploy."
"The solution is the best for me, as it combines two solutions for use of our backup environment."
"The most valuable feature of this solution is the backup speed."
"The solution is pretty easy to use, with a very easy-to-navigate user interface that allows users to easily learn as they go, and its pricing is pretty good and not too expensive for us."
"It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI."
 

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Has a few problems working with snapshots time-outs and failed backups."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"We had some problems with the backup of the physical server."
"In terms of implementing the solution, it's quite technical. You need to be knowledgeable in order to pull off a successful deployment."
"They could simplify the process of installing, and provide more space for data during the process."
"We are having problems with them because of the licensing, and this is why we are changing solutions."
"The product must improve its recovery features."
"The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."
"The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot."
"They could improve the interface a bit. It's not as good as it could be."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The price of this solution is very high compared to other solutions."
"There is a license required for this solution."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"The product is expensive and comes with a yearly license."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"I rate the solution's pricing a nine out of ten."
"It costs more to license support for this solution, compared to others."
"We pay annually. It is a huge figure for us."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
8%
Performing Arts
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas NetBackup Appliance and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.