BackupAssist vs Quantum DXi Series comparison

BackupAssist and Quantum are both solutions in the Backup and Recovery category. BackupAssist is ranked #62, while Quantum is ranked #60. BackupAssist holds a 0.8% mindshare in BRS, compared to Quantum’s 0.8% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
1,683 Comparison Views

100% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

2,508 Views
1,630 Comparison Views

66% willing to recommend

BackupAssist

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Quantum DXi Series and BackupAssist are both prominent solutions in the data backup and recovery market. BackupAssist is widely appreciated for its comprehensive features, but Quantum DXi Series shows an edge in pricing and support, indicating better overall user satisfaction in those aspects.

Features: Quantum DXi Series is acclaimed for its advanced deduplication technology, scalability, and robust backup and recovery capabilities. BackupAssist offers extensive backup options, cloud integration, and file-level recovery, which are highly valued by users.

Room for Improvement: Quantum DXi Series needs better integration with various software, a more intuitive setup process, and improved documentation. BackupAssist requires enhanced customer support, a user-friendly interface, and better reporting tools.

Ease of Deployment and Customer Service: Quantum DXi Series is generally praised for smooth deployment but requires technical know-how. Customer service for Quantum DXi Series is well-regarded. BackupAssist is considered easier to deploy, catering to non-technical users better, but its customer service is frequently critiqued for delays and lack of responsiveness.

Pricing and ROI: Quantum DXi Series is appreciated for its cost-effectiveness and high ROI, notably in larger enterprise settings. BackupAssist, while more expensive, is seen as delivering good value due to its extensive functionality, though smaller organizations might find it less cost-efficient. Quantum DXi Series is rated higher for initial setup costs and return on investment.

To learn more, read our detailed BackupAssist vs. Quantum DXi Series Report (Updated: April 2026).

Buyer's Guide

BackupAssist vs. Quantum DXi Series

April 2026

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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

Quantum DXi Series

Ranking in Backup and Recovery

60th

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (12th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of Quantum DXi Series is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Quantum DXi Series	0.8%
BackupAssist	0.8%
Other	98.4%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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reviewer2301564

Expert Backup at a tech services company with 201-500 employees

A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments

Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend this solution to others."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I find BackupAssist very convenient to work on and I really like its user interface."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I have found that the backups are usually very successful."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"Now that we are using the solution, we get notified online when our backups are done."

More BackupAssist pros

"I am impressed with the tool's technical alliance with Veeam and Veritas."

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"It stopped doing my backups after I did the last update on it."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

More BackupAssist cons

"The product needs to improve performance while scaling out. It also needs to improve stability."

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Datto SIRIS vs BackupAssist

Compared 6% of the time

Veeam Data Platform vs BackupAssist

Compared 6% of the time

Acronis Cyber Protect vs BackupAssist

Compared 5% of the time

SnapShooter vs BackupAssist

Compared 5% of the time

BDRShield vs BackupAssist

Compared 5% of the time

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Dell PowerProtect Data Domain vs Quantum DXi Series

Compared 11% of the time

HPE StoreOnce vs Quantum DXi Series

Compared 7% of the time

ExaGrid EX Series vs Quantum DXi Series

Compared 6% of the time

Veritas NetBackup Appliance vs Quantum DXi Series

Compared 5% of the time

HPE StoreEver Tape vs Quantum DXi Series

Compared 4% of the time

More Quantum DXi Series Competitors

Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

Backup and Recovery

May 2026

Download Quantum DXi Series product report

Also Known As

No data available

DXi Series, Quantum DX

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Quantum DXi Series offers advanced data protection and storage solutions tailored for enterprise environments, ensuring efficient data management and backup processes.

Designed for demanding data environments, Quantum DXi Series delivers reliable performance in data deduplication, replication, and archiving. It addresses the needs of modern enterprises by offering scalable and secure solutions. With its intuitive interface and seamless integration capabilities, it helps enterprises enhance their data management strategies while optimizing resources and reducing costs. Engineered for flexibility, it supports a wide range of data-intensive tasks, making it suitable for diverse organizational requirements.

What key features does Quantum DXi Series provide?

Data Deduplication: Reduces storage footprint, enhancing efficiency.
Replication Technology: Ensures data integrity across locations.
Cloud Integration: Facilitates scalable cloud storage.
Intuitive Management: Simplifies administrative tasks.
Advanced Security: Protects data with robust encryption.

What benefits should users look for in reviews?

Cost Efficiency: Reduces storage expenses significantly.
Scalability: Grows with business data demands.
Reliability: Offers stable backup and recovery processes.
Operational Flexibility: Adapts to varied IT environments.

Quantum DXi Series implementation is versatile across industries like finance, healthcare, and education, where data security and efficient management are critical. In finance, it supports compliance and secure transactions. In healthcare, it manages vast patient data reliably. In education, it provides seamless data backup and recovery solutions, addressing institutions' unique needs.

Quantum

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Nihon Unisys, Nikoyo China

Buyer's Guide

BackupAssist vs. Quantum DXi Series

April 2026

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