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Backup and Restore for SharePoint & Microsoft Office 365 vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Backup and Restore for Shar...
Ranking in SaaS Backup
21st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in SaaS Backup
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Cloud Backup (16th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (11th)
 

Mindshare comparison

As of May 2025, in the SaaS Backup category, the mindshare of Backup and Restore for SharePoint & Microsoft Office 365 is 0.4%, down from 0.4% compared to the previous year. The mindshare of Druva Phoenix is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Robert Hedblom - PeerSpot reviewer
Allows for storage optimization and archiving functionality of DocAve Backup is valuable for organizations with large amounts of data
Setting it up, it gets stuff happening that's easy, but you need to be very specific on what type of data you should migrate, and why, and when, and so on and so forth. So it's not like the cloud backup feature, which is two minutes. It's a bit more to take into consideration because when you move the data, it's out of the tenant. It's not an issue getting it back to the tenant; that's super easy. But it's better to do it right from the beginning. So it takes a bit more thought power.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Backup and Restore for SharePoint & Microsoft Office 365 is easy to use."
"The most valuable feature includes leaving the stub files behind and integrating that with the recenter feature."
"The solution has good scalability."
"The stability has always been very good."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The initial setup was very straightforward."
"Druva Phoenix is easy to use and easy to start with."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
 

Cons

"I think the solution itself keeps up with everything else. Sometimes it would be nice if they could move a little bit quicker and have faster updates, but in terms of the features, it's absolutely fine and adequate."
"The user experience needs a little refreshing touch."
"The solution's updates and rollouts of the patches cause a lot of problems."
"We need more options for the backup schedule."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
 

Pricing and Cost Advice

"Regarding CloudArchiver, you purchase per terabyte."
"The solution’s pricing is expensive."
"The solution could also be cheaper."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AvePoint DocAve Backup and Restore?
Backup and Restore for SharePoint & Microsoft Office 365 is easy to use.
What is your experience regarding pricing and costs for AvePoint DocAve Backup and Restore?
Regarding CloudArchiver, you purchase per terabyte. There are no additional costs to the standard license.
What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
 

Comparisons

No data available
 

Also Known As

No data available
CloudRanger
 

Overview

 

Sample Customers

Centers of Medicare & Medicaid Services, Bunker Holding Group
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Backup and Restore for SharePoint & Microsoft Office 365 vs. Druva Phoenix and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.