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Azure Firewall vs Netgate pfSense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Azure Firewall provides cost-efficient security for small applications, with varied ROI experiences depending on organizational needs.
Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Owner at SimpleIT
The total cost of ownership is extremely low when you compare it to a lot of the other devices or other gateway appliances that are available on the market.
Operations Manager at a tech services company with 11-50 employees
There's a significant return on investment.
IT Manager at a marketing services firm with 51-200 employees
 

Customer Service

Sentiment score
4.2
Azure Firewall support is generally satisfactory, though some suggest improvements in response time and mention occasional third-party reliance.
Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
Microsoft provides excellent customer support, especially with premium support plans.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Nevertheless, the final support from Microsoft remains effective.
Information Technology Architect at GMS INC
With Azure products, customer support is really good.
Senior Manager, Information Security at NetSol Technologies Inc.
The support is knowledgeable and responds quickly, so the questions are addressed professionally and accurately.
Senior Project Engineer at a manufacturing company with 1-10 employees
Snort requires you to pay extra for that help. It's a third-party plugin for pfSense.
Owner at Studio JB
When we're down, that's $8000 an hour on a $1500 firewall.
Chief information security officer at Center for Information Management, Inc.
 

Scalability Issues

Sentiment score
6.4
Azure Firewall efficiently scales with traffic, supports global users, but larger enterprises seek further scaling improvements for extensive demands.
Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
Based on my experience, I would rate it nine out of ten for scalability.
Cybersecurity Engineer at AXSYS
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
When we started deploying the solution, it was not a mature product at times.
Senior Manager, Information Security at NetSol Technologies Inc.
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
IT Manager at a healthcare company with 11-50 employees
pfSense is almost infinitely scalable.
Owner at Xcelitek, LLC
The next step up now is to the 4100, which gives you an additional preconfigured WAN port that allows you to easily separate networks.
CIO and President at Aim High! Inc.
 

Stability Issues

Sentiment score
8.5
Azure Firewall is praised for stability and reliability, with users noting high uptimes and positive comparisons to competitors.
Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
The stability of Azure Firewall is excellent.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
For our use case, Azure Firewall is stable enough.
Technical Solution Architect at liwa
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
Technical Sales Specialist at a tech vendor with 10,001+ employees
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Partner and Owner at Free Range Geeks
Netgate pfSense rates a 10 for stability, and I have experienced no issues there.
Workday Reporting & Analytics Lead at a tech vendor with 10,001+ employees
 

Room For Improvement

Azure Firewall needs improvements in security, usability, support, pricing, AI integration, and centralized management to match competitors.
Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
If Azure Firewall can integrate identity features, it will help deliver additional next-generation capabilities.
Solutions Area Lead at a tech consulting company with 501-1,000 employees
Improvement in reporting and better visibility into network traffic would also be beneficial.
Cybersecurity Engineer at AXSYS
Azure Firewall could improve its reporting capabilities.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Netgate pfSense is extremely feature-rich for our specific use scenarios.
Systems Administrator at a consultancy with 11-50 employees
Having a reseller portal of some kind that allows us to easily remotely access all the different pfSense gateways that we have out there (like Meraki does with their equipment) would be ideal.
Operations Manager at a tech services company with 11-50 employees
I need to speak to someone immediately.
Owner at GroupGates, LLC
 

Setup Cost

Enterprise buyers view Azure Firewall's pricing as variable, with flexible pay-as-you-go costs and mixed opinions on affordability.
Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
The standard functionality for API Management is at a zero level, and then the next level is one.
Technical Solution Architect at liwa
Azure Firewall is quite expensive, with a high cost.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Information Technology Architect at GMS INC
The cost of the 3500 was closer to $4,000.
CIO and President at Aim High! Inc.
The total cost of ownership is so low because the license and the hardware are remarkably good.
Senior Project Engineer at a manufacturing company with 1-10 employees
The licensing for me is relatively inexpensive for what I'm getting out of it.
Owner at Studio JB
 

Valuable Features

Azure Firewall offers comprehensive security, seamless integration, user-friendly management, and advanced features for modern security and compliance needs.
Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
Senior Manager, Information Security at NetSol Technologies Inc.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
The premium version includes all traditional firewall features, reducing the need for separate compute resources.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
pfSense's flexibility is great. If you don't have the money to buy the NetGate hardware, anything works with it. You can toss it on any low-end piece of hardware or virtualize it if you choose to virtualize it.
Senior Network Administrator at Elite Computers
In contrast, pfSense has a graphical user interface, which makes it all very straightforward and easy to use to set up some pretty sophisticated routing scenarios.
Owner at Studio JB
Netgate pfSense provides 100 percent visibility, enabling my organization to make data-driven decisions.
Systems Administrator at a consultancy with 11-50 employees
 

Categories and Ranking

Azure Firewall
Ranking in Firewalls
13th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
44
Ranking in other categories
Microsoft Security Suite (11th)
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Azure Firewall is 2.6%, up from 2.1% compared to the previous year. The mindshare of Netgate pfSense is 7.7%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Netgate pfSense7.7%
Azure Firewall2.6%
Other89.7%
Firewalls
 

Featured Reviews

AD
Technical Solution Architect at liwa
Has enabled us to manage internal access securely but lacks accessible documentation for deeper integration
We haven't required any support, but overall, Microsoft support is good. Whenever we raise any concern, they are supporting us on time. Currently it is good. We are not a public-facing company; it is a retail company only, so that's why I don't think it is required. We don't have an e-commerce solution on Azure. For that, we are using a different stack for the e-commerce portal, so that is not in Azure. We are only using it for business applications, and I think L3 filtering in network security suffices for our problem currently. Regarding scalability for Azure Firewall, we don't need it here because the request to the application is internal. All are internal users. So there is not much request to get into the application, so scalability is not required for us in the current scenario.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
 

Overview

 

Sample Customers

Information Not Available
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Azure Firewall vs. Netgate pfSense and other solutions. Updated: June 2026.
904,748 professionals have used our research since 2012.