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Azure Bastion vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Azure Bastion offers significant savings and seamless infrastructure automation, though some users don't see specific cost or time benefits.
Sentiment score
7.5
Adopting Microsoft Entra ID boosted ROI by enhancing security, streamlining operations, and reducing infrastructure and service desk costs.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
 

Customer Service

Sentiment score
7.0
Azure Bastion's customer service is efficient and patient, with positive ratings, though some improvements are needed in data transfer.
Sentiment score
6.7
Microsoft Entra ID support receives mixed reviews, with premium support preferred for efficient resolutions and varying response quality.
We usually get backup within two hours.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
 

Scalability Issues

Sentiment score
6.6
Azure Bastion offers scalability for extensive use but lacks customization, meeting diverse organizational needs with varying user exploration.
Sentiment score
7.9
Microsoft Entra ID offers scalable, reliable cloud solutions for organizations, effortlessly supporting varied user counts without performance issues.
It is designed to provide access over a private network without hitting the internet.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
8.2
Azure Bastion is praised for stability and performance, with minimal issues, especially in North America, ensuring long-term reliability.
Sentiment score
7.9
Microsoft Entra ID is highly stable and reliable, with minor disruptions, maintaining strong user confidence and high ratings.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

Azure Bastion users face data retrieval costs, limited functionality, browser issues, and call for improved protocol speed and AI support.
Microsoft Entra ID users seek better documentation, integration, security, cost-effective licensing, intuitive interface, and efficient support service improvements.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

Azure Bastion's pricing reflects its high-quality security, starting at $150/month, suitable for enterprises despite competitive alternatives.
Microsoft Entra ID provides scalable, cost-effective pricing with features like P1 and P2, competitive rates, and discounts for specific sectors.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

Azure Bastion offers secure VM access with Azure AD integration, avoiding public IPs, supporting scripting, and infrastructure as code.
Microsoft Entra ID enhances security and user experience with robust identity management, integration, and data protection features.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

Azure Bastion
Ranking in Microsoft Security Suite
19th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Network Monitoring Software (24th), Remote Monitoring and Management (RMM) (7th)
Microsoft Entra ID
Ranking in Microsoft Security Suite
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
235
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st)
 

Mindshare comparison

As of August 2025, in the Microsoft Security Suite category, the mindshare of Azure Bastion is 1.3%, down from 1.5% compared to the previous year. The mindshare of Microsoft Entra ID is 8.8%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Deepanshu Thakur - PeerSpot reviewer
Easy to use, good for creating complex infrastructures and modernized
Whether Azure Bastion handles network latency and large-scale connections is irrelevant as it is not something that is valid because it is just used as a code for configurations. It would not be right to frame a question where one asks how HTML CSS handles the network connections because network connection, bandwidth, connectivity, and concurrent connections are areas that depend heavily on the infrastructure as opposed to the code. The area revolves around code matters, but infrastructure is the key component. As Azure Bastion is there to create the infrastructure, it is not valid to discuss whether it can handle network latency and large-scale connections. Azure Bastion is a secure tool. I have not seen any AI capabilities in the tool. People can create complex infrastructure and a hierarchy, but it all depends on how they organize their code and files. If they organize it the right way, the entire solution and the entire infrastructure would be smooth enough to be deployed with Azure Bastion. I rate the tool an eight out of ten.
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Azure Bastion vs. Microsoft Entra ID and other solutions. Updated: July 2025.
865,164 professionals have used our research since 2012.