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Azure Bastion vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations achieved 20% cost savings and faster admin tasks with Azure Bastion, streamlining infrastructure and supporting more environments.
Sentiment score
8.1
ITRS Geneos boosts system stability, reduces downtime, and enhances decision-making with real-time dashboards and proactive alerts.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
With respect to post-mortems during incidents, it really helps during root cause analysis.
Senior Enterprise Cloud Architect at Blue Yonder
 

Customer Service

Sentiment score
7.2
Azure Bastion customer service is efficient and knowledgeable, with high satisfaction but some data transfer concerns.
Sentiment score
7.9
ITRS Geneos's customer service is praised for prompt and expert issue resolution, knowledgeable staff, and proactive technical support.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
IT Manager at NTT DATA
We usually get backup within two hours.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
I would rate 9 out of 10 with respect to ITRS Geneos's support, support metrics, and their support delivery.
Senior Enterprise Cloud Architect at Blue Yonder
 

Scalability Issues

Sentiment score
6.7
Azure Bastion offers scalable enterprise solutions, though customization limits and concurrent user restrictions affect some user experiences.
Sentiment score
4.8
ITRS Geneos excels in scalability but may require manual efforts and faces challenges with vertical scaling and large estates.
It is designed to provide access over a private network without hitting the internet.
IT Manager at NTT DATA
 

Stability Issues

Sentiment score
8.3
<p>Azure Bastion is stable and reliable, with few issues reported, benefiting from Microsoft's strong R&amp;D support.</p>
Sentiment score
7.9
ITRS Geneos is stable and reliable with resolved issues, ensuring effective performance and resilience even with increasing demands.
The product is really capable of handling large volume data.
Senior Enterprise Cloud Architect at Blue Yonder
 

Room For Improvement

Azure Bastion needs browser updates, better AI for connectivity, and improvements in file transfer, monitoring, and networking.
ITRS Geneos users seek improved features, including visualization, documentation, integration, scalability, mobile access, AI, and enhanced UI.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
IT Manager at NTT DATA
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
Owner at BNS
Modern cloud platforms and data cloud platforms require more attention from the product.
Senior Enterprise Cloud Architect at Blue Yonder
 

Setup Cost

Azure Bastion pricing is debated, balancing affordability and security with varied opinions compared to AWS and GCP costs.
ITRS Geneos pricing is high, but customizable features and negotiations can justify costs, especially in banking.
Microsoft's pricing is on the higher side and could be more competitive.
IT Manager at NTT DATA
The price is not necessarily cheaper, but it is acceptable.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
 

Valuable Features

Azure Bastion ensures secure, efficient VM access with centralized control, eliminating public IP exposure and enhancing network integration.
Geneos provides real-time monitoring and adaptability with customizable dashboards, enhancing enterprise efficiency in trading and system management.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
IT Manager at NTT DATA
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Owner at BNS
We use Azure AD integration to specify who has access and what they can do.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems.
Senior Enterprise Cloud Architect at Blue Yonder
 

Categories and Ranking

Azure Bastion
Ranking in Network Monitoring Software
52nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Remote Monitoring and Management (RMM) (12th), Microsoft Security Suite (26th)
ITRS Geneos
Ranking in Network Monitoring Software
41st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), IT Infrastructure Monitoring (29th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Azure Bastion is 0.4%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
Azure Bastion0.4%
Other99.0%
Network Monitoring Software
 

Featured Reviews

AP
IT Manager at NTT DATA
Access servers securely over private networks but need better data transfer solutions
Azure Bastion is primarily used to access servers securely without exposing them to the public network. It is configured in a private network to allow accessing an environment without public exposure Azure Bastion eliminates the need for a jump server by providing secure access to servers without…
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Comms Service Provider
9%
Educational Organization
8%
Financial Services Firm
57%
Construction Company
7%
Computer Software Company
6%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion could be improved with more granular session monitoring, rich audit capabilities, and deeper integration with security operation workflows. We would also appreciate enhanced reporting...
What is your primary use case for Azure Bastion?
Azure Bastion serves as our primary solution for providing secure administrative access to Azure VPNs and VMs without exposing RDP or SSH ports to the internet. From a cybersecurity perspective, it...
What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
 

Comparisons

 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Azure Bastion vs. ITRS Geneos and other solutions. Updated: June 2026.
903,067 professionals have used our research since 2012.