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Azure Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
Azure Backup provides long-term ROI through affordability, security, and automation, reducing costs by eliminating data center requirements.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
 

Customer Service

Sentiment score
7.3
Azure Backup support is generally praised but has mixed reviews on response times, communication, and resolution speed.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
The support from Microsoft is actually good; I have had positive experiences with it.
Project Manager at Capgemini
The technical support from Microsoft is good
Senior Infrastructure Engineer at MIC Global
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Scalability Issues

Sentiment score
7.5
Azure Backup offers high scalability, supporting companies of all sizes with seamless growth and adaptability to large data volumes.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
Azure Backup is scalable since it is a global solution.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The scalability of Azure Backup is quite easy and affordable to scale, with many improved features like data transfer.
Project Manager at Capgemini
 

Stability Issues

Sentiment score
6.4
Azure Backup is highly stable with a 95% success rate, praised for reliability but needs zone-redundant architecture.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
I would rate the stability of Azure Backup as nine out of ten; it shows high stability in my experience.
Senior Infrastructure Engineer at MIC Global
Azure Backup is stable for Microsoft environments.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
 

Room For Improvement

Azure Backup requires improvements in user interface, integration, pricing, backup efficiency, technical support, and security features.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
It is not a perfect tool for restoring SQL databases since it requires replacing everything instead of restoring specific files.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
Azure Backup needs improvements for specific backup options beyond just full VM snapshots.
Project Manager at Capgemini
The reporting functionality of Azure Backup needs improvement.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Setup Cost

Azure Backup pricing is based on consumption without licensing fees, considered moderately priced and cost-effective within Microsoft's ecosystem.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
Azure Backup is expensive relative to the value we get from it.
Ambassador at a pharma/biotech company with 5,001-10,000 employees
The pricing of Azure Backup is fine; it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
 

Valuable Features

Azure Backup offers seamless integration, security, scalability, cost-effectiveness, centralized monitoring, and user-friendly access, ensuring data protection and efficiency.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
The benefits I see from Azure Backup are that this solution is beneficial; we can access the data or files in Azure Backup anywhere, anytime.
Project Manager at Capgemini
It has a good impact on our cost savings and operational efficiency as it is a low-cost solution.
Senior Infrastructure Engineer at MIC Global
Another valuable feature is its retention policies, which offer both archive and standard options.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Backup and Recovery category, the mindshare of Azure Backup is 1.8%, down from 3.7% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Azure Backup1.8%
Unitrends0.5%
Other97.7%
Backup and Recovery
 

Featured Reviews

Sanjay Sahu - PeerSpot reviewer
Project Manager at Capgemini
Has supported secure data storage with incremental backups and centralized monitoring
Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Government
5%
Manufacturing Company
17%
Retailer
16%
Educational Organization
9%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise23
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
The pricing of Azure Backup is fine; it is a low-cost solution.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
 

Comparisons

 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Azure Backup vs. Unitrends and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.