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Axis Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Axis Security
Ranking in Secure Web Gateways (SWG)
21st
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Cloud Access Security Brokers (CASB) (12th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (12th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Axis Security is 0.8%, down from 1.0% compared to the previous year. The mindshare of Zscaler Internet Access is 14.5%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Robert Oglesbee - PeerSpot reviewer
Easy to deploy, improved reliability and performance of our connectivity, and greatly reduced costs
Atmos is good for securing infrastructure from end to end, detection and remediation of threats, but there may be a few features that could be added to make it a little easier for networking and security folks to analyze the traffic. There are bad actors out there and they may or may not show up through the tool. That's something they can add. They need to improve the networking and security tools a little in the troubleshooting and "bad-actor" areas to help us analyze security threats a little better. They have some things built in, but I would like to see more advanced tools. There are major vendors out there, and if you use their VPN connection that's not going to help you without buying one of their other products. So that's a similar type of situation. However, they do give you a little more bang for the buck when it comes to monitoring. So I can see an improvement there, in Atmos, in the future.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Content filtering is the most useful feature of iboss."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"I would give it an A-plus for securing access to our applications, devices, and network. It does an extremely good job. Our security folks have analyzed it and tried to find loopholes, but they found none."
"The entire suite and the entire ZTNA process are very valuable."
"The most valuable part so far has been Axis Security's ability to create identity connections to various servers, allowing users to access them. By doing so, we've managed to replace any old or existing VPN access with Axis Security. We are slowly but surely getting rid of our traditional VPN."
"The way the access connectors work is valuable."
"The most valuable aspect is its ability to restrict unauthorized access, ensuring that only approved devices can connect to the network. T"
"I rate Axis Security ten out of ten."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution’s customer service is good."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The solution is stable and reliable."
"​After a proper implementation, the maintenance is very low.​"
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes, obviously, there are bugs."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Its pricing could be better."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"I would appreciate more automated learning capabilities or increased integration with other security tools, allowing us to establish automation."
"They need to improve the networking and security tools a little in the troubleshooting and 'bad-actor' areas to help us analyze security threats a little better. They have some things built-in, but I would like to see more advanced tools."
"The support team should be more skilled in offering assistance."
"I would like more statistics about what's going on in terms of usage. There is little-to-no usage reporting. That's one thing we've requested, and I think they're working on it."
"I would like more detailed logging in the Axis Security interface."
"There should be a notification alarm with geofencing."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Sometimes it's not easy to use during large deployments of workstations."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The pricing is very competitive from what I've seen."
"The pricing is quite fair. It's better than what we gave up, which was Cisco AnyConnect."
"Zscaler is transparent about its pricing model."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"The pricing is fair based on its competitive market."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The price of Zscaler Internet Access should improve, it is expensive."
"The pricing for Zscaler Internet Access could be made cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
14%
Educational Organization
12%
Retailer
8%
University
8%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Axis Security?
The most valuable aspect is its ability to restrict unauthorized access, ensuring that only approved devices can conn...
What is your experience regarding pricing and costs for Axis Security?
Axis Security is affordable. While I cannot provide financial specifics, we have never had complaints about pricing.
What needs improvement with Axis Security?
There should be a notification alarm with geofencing. When a person is at the gate, a notification alarm should alert...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cardenas Markets, Armis, Alnylam Pharmaceuticals, Visionworks
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Axis Security vs. Zscaler Internet Access and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.