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Axiad Conductor vs Fortinet FortiAuthenticator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 22, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
5.4
Fortinet FortiAuthenticator improved security and compliance, yet financial gains are hard to quantify with some citing reduced costs.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
6.8
Fortinet FortiAuthenticator offers generally responsive support with some variance in effectiveness based on complexity and local availability.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Technical support from Fortinet deserves a rating of 10.
Customer service and support are excellent.
At times, some technical staff lack knowledge, which delays issue resolution.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
7.7
Fortinet FortiAuthenticator offers scalable user capacity and integrates well, though minor manual adjustments may be needed.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.4
Fortinet FortiAuthenticator is generally stable, though hardware defects and syncing issues affect performance in high-volume environments.
It remains stable even when the number of concurrent users increases.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
Fortinet FortiAuthenticator needs improved usability, integration, support, affordability, customization, and stability for better user authentication efficiency.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Fortinet FortiAuthenticator is praised for its affordable, straightforward user-based pricing, especially compared to Cisco solutions.
They are lower than some of their competitors.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Fortinet FortiAuthenticator offers easy setup, cost-effectiveness, strong integration, detailed logging, and flexible two-factor authentication options.
Technically, the product does everything one would expect from an identity and access management platform.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Axiad Conductor
Ranking in Identity Management (IM)
58th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Authentication Systems (23rd), Privileged Access Management (PAM) (40th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th), Passwordless Authentication (9th), Multi-Factor Authentication (MFA) (7th)
Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (3rd), Multi-Factor Authentication (MFA) (1st)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Eric Brown - PeerSpot reviewer
The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform
The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.
Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Government
15%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
16%
Comms Service Provider
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
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What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be be...
What needs improvement with Fortinet FortiAuthenticator?
The area for improvement in Fortinet FortiAuthenticator is its price.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Axiad Cloud
FortiAuthenticator
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Information Not Available
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Axiad Conductor vs. Fortinet FortiAuthenticator and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.