Try our new research platform with insights from 80,000+ expert users

AWS Systems Manager vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
279
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"Has a variety of automation options."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"AWS provides Auto Scaling groups."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The conditional access policies that we set up are very useful."
"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Intune's unified endpoint management platform is invaluable."
"The thing I appreciate most about Microsoft Intune is that the management of the devices was very simplified."
"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."
 

Cons

"Additional features can be added as per customer requirements."
"Every AWS service comes with some associated costs."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"AWS does not have EKS cluster backup."
"Lacks sufficient integrations."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."
"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"It would be helpful if there was proactive remediation."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
 

Pricing and Cost Advice

"An AWS cloud engineer can bring down the costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"Microsoft Intune is included in the E5 license at no additional cost."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
861,390 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Amazon Elastic Container Registry
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Mitchells and Buzzers, Callaway
Find out what your peers are saying about AWS Systems Manager vs. Microsoft Intune and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.