AWS Identity and Access Management vs JumpCloud comparison

Amazon Web Services (AWS) and JumpCloud are both solutions in the Identity Management (IM) category. Amazon Web Services (AWS) is ranked #7 with an average rating of 9.0, while JumpCloud is ranked #12 with an average rating of 8.4. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Oct 12, 2025

JumpCloud and AWS IAM compete in the identity and access management category. JumpCloud seems to have the upper hand with better deployment and customer service experiences, but AWS IAM offers strong security integrations within AWS services.

Features: JumpCloud offers extensive device management, allowing remote setup and application integration with Microsoft 365 and Google Workspace. Its single sign-on simplifies user access management, and SAML 2.0 support enhances directory services. AWS IAM provides security features integrated with AWS services, simplifying permission management for cross-account access, and supports role-based access control with group identity organization.

Room for Improvement: JumpCloud could enhance mobile device management, synchronization with Microsoft 365, and provide more integration options. A remote connection tool and asset management would further its functionality. AWS IAM could improve command line clarity, enhance user activity tracking, and optimize cost and scalability. Broadened integration with other cloud platforms and robust permission management interfaces would benefit users.

Ease of Deployment and Customer Service: JumpCloud is praised for its straightforward deployment and responsive customer support, valued for personalized experiences. AWS IAM is positively regarded for cloud deployment but lacks the strong customer service reputation that JumpCloud has. Users find JumpCloud's support a significant differentiator.

Pricing and ROI: JumpCloud's pricing varies with user needs, offering cost-effective packages, though it may become expensive as user numbers increase. Users report strong ROI due to reduced management burdens. AWS IAM is free with AWS services but incurs costs based on service usage, appealing to users seeking cost-effective AWS integration. JumpCloud's ROI stems from streamlined management, while AWS IAM leverages its inclusion in existing AWS pricing models.

To learn more, read our detailed AWS Identity and Access Management vs. JumpCloud Report (Updated: December 2025).

Buyer's Guide

AWS Identity and Access Management vs. JumpCloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

IAM improves cloud security management with hybrid network capabilities and global role access

In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined templates available from the AWS team would be beneficial. Currently, security teams work on policies and scripts for creating generic AWS Identity and Access Management roles. If AWS could provide an option to automatically create templates based on desired access requirements, it would be extremely beneficial, especially for documentation and troubleshooting purposes. Storage gateway creation has limitations, allowing maximum of 50 SMB file shares per gateway. While it is costly to access S3 buckets via AWS Identity and Access Management role through storage gateway, companies invest in this for enhanced data security, particularly in financial sectors where data integrity is crucial. There is an ongoing issue where files are sometimes sent twice to S3 buckets, despite MoveIt logs showing single transmission. As a workaround, Lambda functions are implemented with a five-minute delay before processing files to downstream applications.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its initial setup was straightforward."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

More iboss pros

"From my experience, AWS Identity and Access Management is a strong solution."

"Constructing permissions is easy and very robust; you have a lot of flexibility with IAM permissions, how you can define them, using wildcards, and you can have explicit deny, explicit allow, and different conditions that certain conditions have to be met that this IAM policy will be executed or respected."

"The ease of control and the ability to manage group policies and individual policies are valuable features."

"A significant advantage is that unlike access keys and secret keys that require regular changes every 30-90 days based on organizational policy, AWS Identity and Access Management roles, once set up, do not require periodic changes."

"AWS Identity and Access Management has an intuitive user interface that is simple to use."

"IAM is highly helpful for monitoring and privilege management."

"AWS IAM is beneficial as it provides standard access and identity management policies and roles for monitoring and logging."

More AWS Identity and Access Management pros

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"The solution is stable."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

More JumpCloud pros

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"File integrity monitoring would be very advantageous as an additional feature."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

More iboss cons

"The user activity tracking in AWS Identity and Access Management should be enhanced to provide detailed descriptions of user activities."

"The accessibility and inclusion of more AI features would greatly enhance the program."

"Currently, the IAM solution does not allow one user to create multiple access and secret keys, which can be distributed in a diverse manner."

"There could be improvements in making the command line interface options clearer regarding the purpose of each selection."

"I would like to see scalability improvements in AWS Identity and Access Management, such as better integration with existing systems and applications."

"AWS IAM could be improved by providing a graphical user interface which would simplify permissions management, making it easier for beginners to quickly understand and manage permissions."

"AWS Identity and Access Management has an intuitive user interface that is simple to use."

"Workload management could be improved by providing temporary access."

More AWS Identity and Access Management cons

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"JumpCloud can be improved in several areas."

"Support is not good enough."

"I would like to see some support for printers, especially network printers, through the application."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"The visual tool and interface must be more fine-tuned."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

More JumpCloud cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

Information not available

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"JumpCloud's monthly license costs around $25 for the complete solution."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The solution is pretty expensive."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

No data available

Comms Service Provider

17%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What needs improvement with AWS Identity and Access Management?

In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined...

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What is your primary use case for AWS Identity and Access Management?

When attempting to access Windows UNC paths from MoveIt, it will request user ID and access. For instance, if ITS-Mov...

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What advice do you have for others considering AWS Identity and Access Management?

The AWS Identity and Access Management Access Analyzer is not utilized in our implementation. The policy simulator fe...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing is that JumpCloud licensing is based on how many users they reg...

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What needs improvement with JumpCloud?

I think JumpCloud can be improved by enhancing their support because it takes so long to get feedback from them if I ...

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Product Reports

Buyer's Guide

iboss

December 2025

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Buyer's Guide

AWS Identity and Access Management

January 2026

AWS Identity and Access Management report

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Buyer's Guide

JumpCloud

December 2025

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Also Known As

iBoss Cloud Platform

No data available

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

AWS Identity and Access Management offers comprehensive security controls like role-based access, MFA, and password management. It streamlines user permissions and integration with AWS services, focusing on efficiency and security with features such as flexible access options and global usability.

Organizations rely on AWS Identity and Access Management to manage secure authentication and authorize access across AWS services. This service supports cross-account scenarios and corporate directory integration, providing a secure, scalable, and efficient platform. Despite its strengths, improvements could be made with a graphical interface for permission management, better workload handling, and enhanced documentation. It offers robust policy-based controls and adapts to global usage without frequent updates.

What are the key features of AWS Identity and Access Management?

Role-Based Access Control: Define permissions based on roles to ensure secure access.
Multifactor Authentication (MFA): Enhance security with an additional authentication layer.
Password Controls: Manage passwords effectively to secure user accounts.
Integration with AWS Services: Seamlessly connect with EC2, S3, Lambda, and more.
Monitoring and Logging: Conduct comprehensive user activity monitoring and logging.
Cross-Account Access: Support and manage permissions across different AWS accounts.

What benefits should be considered when evaluating AWS Identity and Access Management?

Security and Efficiency: Protect resources while maintaining operational efficiency.
Scalability: Easily scale permission management as organizations grow.
Flexibility: Use temporary access options to adapt to changing needs.
Cost Optimization: Benefit from enhanced security policies and template options.

Industries implement AWS Identity and Access Management to manage user permissions and access policies across AWS services, focusing on secure authentication and authorization within teams. It is crucial for identity creation, role management, and policy controls in sectors like IT, healthcare, and finance, supporting diverse account structures for compliance and security.

Amazon Web Services (AWS)

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

1. Amazon.com2. Adobe3. Accenture4. AT&T5. Bank of America6. Cisco Systems7. Coca-Cola8. Dell Technologies9. Equinix10. GE Healthcare11. Google12. Hewlett Packard Enterprise13. IBM14. Intel15. JPMorgan Chase16. Kroger17. LinkedIn18. Lockheed Martin19. Mastercard20. Microsoft21. Netflix22. Nike23. Oracle24. PayPal25. PwC26. SAP27. Siemens28. Spotify29. Tesla30. Toyota31. Visa32. Walmart33. World Bank

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

AWS Identity and Access Management vs. JumpCloud

December 2025

Free Report: AWS Identity and Access Management vs. JumpCloud

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