We compared Veeam Backup for Microsoft 365 and AvePoint Cloud Backup based on our user's reviews in several parameters.
Veeam Backup for Microsoft 365 lacks feedback on valuable features, customer service, pricing, and ROI. AvePoint Cloud Backup, on the other hand, receives praise for customer support and positive outcomes, yet is lacking details on key features and pricing.
Features: The valuable features of Veeam Backup for Microsoft 365 were not mentioned in the reviews, while the most valuable features of AvePoint Cloud Backup were also not mentioned in the review answers.
Pricing and ROI: The setup cost for Veeam Backup for Microsoft 365 is not mentioned, whereas AvePoint Cloud Backup also has no information regarding its setup cost. Both products lack information on this parameter., Veeam Backup for Microsoft 365's ROI is unspecified, whereas AvePoint Cloud Backup service delivers positive outcomes with a significant return on investment.
Room for Improvement: Both Veeam Backup for Microsoft 365 and AvePoint Cloud Backup have no reviews available mentioning specific areas that need improvement, indicating a lack of data on their respective weaknesses.
Deployment and customer support: Based on the summaries provided, it is not possible to compare the user reviews regarding the duration required to establish a new tech solution between Veeam Backup for Microsoft 365 and AvePoint Cloud Backup., Veeam Backup for Microsoft 365 lacks sufficient data to evaluate its customer service and support. In contrast, AvePoint Cloud Backup is highly regarded and praised for its customer service and support.
The summary above is based on 35 interviews we conducted recently with Veeam Backup for Microsoft 365 and AvePoint Cloud Backup users. To access the review's full transcripts, download our report.
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"It is the only product in the market that offers platform backup."
"The initial setup is super easy."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The most valuable features are the email backup and the SharePoint backup."
"The product's initial setup phase was super easy."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The setup is very simple. It takes 15 minutes."
"Its absolute functionality and intuitiveness are the most valuable features."
"It was easy to set up."
"The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
"The installation process is very easy."
"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
"The most valuable feature is the integration with our Teams environment."
"The feature that I like the most is the system backup recovery from OneDrive."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The restoration could be faster."
"It is challenging for small or medium-sized businesses to purchase it."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"The solution needs to improve its speed."
"Veeam is quite expensive."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"The solution should provide more integration with Teams and SharePoint Online to perform other tasks."
"The solution could offer better reporting."
"In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."
"It needs to be able to integrate with other emailing systems, like Linux."
"If you use a device to back up with compression and duplication, the solution doesn't work."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
AvePoint Cloud Backup is ranked 14th in Cloud Backup with 8 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. AvePoint Cloud Backup is rated 8.8, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of AvePoint Cloud Backup writes "Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". AvePoint Cloud Backup is most compared with Commvault Cloud, Rubrik, Acronis Cyber Protect, Veeam Backup & Replication and Druva inSync, whereas Veeam Backup for Microsoft 365 is most compared with Acronis Cyber Protect, Commvault Cloud, Cirrus Backup, Veeam Backup & Replication and N-able Cove Data Protection. See our AvePoint Cloud Backup vs. Veeam Backup for Microsoft 365 report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.