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Avaya Wireless [EOL] vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Wireless [EOL]
Average Rating
3.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
106
Ranking in other categories
Wireless LAN (2nd)
 

Featured Reviews

DM
Chief of Engineering at a comms service provider with 11-50 employees
Reporting issues are slow and painful and it needs a controller
1. Avaya wireless was sold to Extreme three years ago with all LAN gears. 2. The advanced APs are working correctly. The low-end APs aren’t working correctly. After three months of troubleshooting and four patches, we ended up replacing the APs at our own expense. 3. Lesson learned: select a brand with a controller. Avaya claims that their AP with an embedded controller makes the central controller obsolete. With our controller, deployment is more difficult as roaming between AP relies on device thresholds. Android, iOS, Dell PC, Spectralink barcode readers all have different Decibel thresholds ranging from 72 DB to 104db. A controller watches mobile devices as they move and instruct the nonoptimal AP not to talk to the device.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has good stability and deployment, and is easy to configure."
"The powerful radio is the most valuable feature."
"The WOS makes management and troubleshooting easier."
"Dead zones were immediately eliminated when we deployed these WAPs in all of our locations, plus Ruckus’ analytics on the ZoneDirectors allow us to quickly identify clients that are taking too much bandwidth."
"Ruckus Wireless supports the most recent technologies, and we can trace every individual and what kind of traffic they're using on our campus, which is very helpful."
"It's good for low-level usage."
"In summary, I think that Ruckus is a good product."
"It ensured our Internet service was always up, allowing us to serve our customers 24/7."
"Ruckus WAPs have excellent coverage and their beamforming means that we can cover more area with fewer WAPs."
"The most valuable feature of Ruckus Wireless is the simple interface of the SmartZone platform."
"We belong to the hotel industry, and in the hotel itself we have deployed WiFi fully throughout the establishment and so far it is working perfectly."
 

Cons

"The product is too expensive and does not provide small enterprises with any advantages."
"Avaya's APs were OEM with firmware provided by another firm. Reporting issues were slow and painful."
"Signal frequency can be problematic, especially when compared to other brands such as Aruba, HP, and Cisco."
"The solution lacks a lot of features other solutions provide. If you are an organization that is more focused on security or you need a lot of other features, such as location tracking then Ruckus Wireless may not be the right choice. If you want a solution with more than basic security I would choose Arista or Aruba."
"The cloud controller needs work. My big issue is that all APs can't set static IPs. Also, adding customers to your dashboard is not that easy at all. I wish I could pop out some reporting from the dashboards as well."
"The pricing needs to be more competitive. They need to re-examine their business model and see if there is a way to provide their service at a cheaper cost."
"Sometimes when there's a load of work, even within the range of the concurrent users, we feel that the system is burdened and slows down."
"The solution currently lacks the integration of security services."
"The solution could include more security features."
"The pricing is okay, however, it could be a bit lower."
"They lack in some hardware stratification. They do not have a complete product line with respect to customer requirements."
 

Pricing and Cost Advice

Information not available
"I would rate their pricing 3 out of 5. There is no annual licensing cost."
"The price of Ruckus Wireless could be better. I have heard it is more expensive than other solutions."
"I rate the product price as six to seven on a scale of one to ten, where one is a low price, and ten is a high price."
""The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.""
"Not all of our clients can afford a fully corporate solution like Ruckus. But for many of our clients, pricing is the only factor that prevents them from choosing Ruckus, as we have found Ruckus to be a very suitable and reliable solution for integrating wireless access points to a company's network."
"This is a very expensive solution."
"Ruckus Wireless is available at a reasonable price"
"It depends on the client. You have an initial license cost that you need to buy to bind the access point with the controller. This is a one-time fee. You also have to pay the support fee that, if I remember correctly, is about $25 per access point. Its pricing and licensing can be improved."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise27
 

Questions from the Community

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Comparisons

 

Also Known As

Wireless LAN 9100, Avaya WLAN
No data available
 

Overview

 

Sample Customers

Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: July 2026.
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