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Avaya Wireless [EOL] vs Ruckus Wireless comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Wireless [EOL]
Average Rating
3.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
105
Ranking in other categories
Wireless LAN (3rd)
 

Featured Reviews

DM
Chief of Engineering at a comms service provider with 11-50 employees
Reporting issues are slow and painful and it needs a controller
1. Avaya wireless was sold to Extreme three years ago with all LAN gears. 2. The advanced APs are working correctly. The low-end APs aren’t working correctly. After three months of troubleshooting and four patches, we ended up replacing the APs at our own expense. 3. Lesson learned: select a brand with a controller. Avaya claims that their AP with an embedded controller makes the central controller obsolete. With our controller, deployment is more difficult as roaming between AP relies on device thresholds. Android, iOS, Dell PC, Spectralink barcode readers all have different Decibel thresholds ranging from 72 DB to 104db. A controller watches mobile devices as they move and instruct the nonoptimal AP not to talk to the device.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has good stability and deployment, and is easy to configure."
"The powerful radio is the most valuable feature."
"The WOS makes management and troubleshooting easier."
"The stability has been very good; it's so stable that we have never had problems for the past six years, and it's been running continuously with no issues."
"The speed between client to client is really nice. It is better than any other vendor, but officially, I cannot say that to people."
"Overall, we are very satisfied with its capabilities."
"It is a good product, and it is very competitive in terms of price."
"The most valuable is the central administration. Provides quick views of activity, from the number of clients online to signal and noise readings."
"Ruckus, as a company, offers an absolute good product."
"The most valuable feature of this solution is its reliability."
"The solution has great network intelligence from applications, clients, access points, and controllers."
 

Cons

"Avaya's APs were OEM with firmware provided by another firm. Reporting issues were slow and painful."
"The product is too expensive and does not provide small enterprises with any advantages."
"Signal frequency can be problematic, especially when compared to other brands such as Aruba, HP, and Cisco."
"Its pricing and licensing can be improved. Its UI can also be more user-friendly."
"The cloud solution is not mature enough."
"Ruckus products, overall, have a wide range of useful features, however not all customers have the budget to buy a corporate Wi-Fi solution. Most of the time, it's far too expensive for our clients to consider going with Ruckus, and they might like to see cheaper solutions in the Ruckus range."
"The cloud system from Ruckus is not mature enough just yet."
"One complaint that we have is the lack of cloud-based management."
"The cost must be reduced."
"Some customers have issues with the price because it's more expensive than Ubiquiti, but they can accept the cost because it's reliable and has more features."
"The solution lacks a lot of features other solutions provide."
 

Pricing and Cost Advice

Information not available
"Ruckus is more expensive than Meraki, but the performance moves in parallel with the cost."
"Ruckus Wireless is an expensive solution."
"​The cost can be prohibitive for many as it is a high-end product in the WiFi market.​"
"We found it a little more expensive than the other competitors on the market."
"The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product."
"Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
"With Ubiquiti, there's no annual cost to keep the software upgraded, whereas with Ruckus, you have to pay an annual fee or three-year fee. That makes it a little more pricey."
"It is decently priced."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise27
 

Questions from the Community

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Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Wireless LAN 9100, Avaya WLAN
No data available
 

Overview

 

Sample Customers

Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Ruckus and others in Wireless LAN. Updated: October 2026.
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