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Avaya Wireless [EOL] vs Ruckus Wireless comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Wireless [EOL]
Average Rating
3.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
105
Ranking in other categories
Wireless LAN (3rd)
 

Featured Reviews

DM
Chief of Engineering at a comms service provider with 11-50 employees
Reporting issues are slow and painful and it needs a controller
1. Avaya wireless was sold to Extreme three years ago with all LAN gears. 2. The advanced APs are working correctly. The low-end APs aren’t working correctly. After three months of troubleshooting and four patches, we ended up replacing the APs at our own expense. 3. Lesson learned: select a brand with a controller. Avaya claims that their AP with an embedded controller makes the central controller obsolete. With our controller, deployment is more difficult as roaming between AP relies on device thresholds. Android, iOS, Dell PC, Spectralink barcode readers all have different Decibel thresholds ranging from 72 DB to 104db. A controller watches mobile devices as they move and instruct the nonoptimal AP not to talk to the device.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The WOS makes management and troubleshooting easier."
"The powerful radio is the most valuable feature."
"The product has good stability and deployment, and is easy to configure."
"It's a very good product, excellent technology that requires fewer access points than competitors, it's easy to manage, and cost competitive (compared with other enterprise WiFi solutions)."
"Ruckus Wireless provides good coverage."
"The product is very good and very reliable and functions well in indoor and outdoor settings."
"The stability has been very good; it's so stable that we have never had problems for the past six years, and it's been running continuously with no issues."
"Technical support is good; they resolved 100% of the issues we come to them with, and we are satisfied with them."
"There can be the same SSID for several devices."
"Ruckus Wireless is a valuable solution. It's both scalable and reliable."
"The solution has many innovative features."
 

Cons

"Avaya's APs were OEM with firmware provided by another firm. Reporting issues were slow and painful."
"The product is too expensive and does not provide small enterprises with any advantages."
"Signal frequency can be problematic, especially when compared to other brands such as Aruba, HP, and Cisco."
"It could be more stable."
"Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having."
"The solution should have more analytics capabilities."
"One area where Ruckus Wireless could improve is its technical support."
"It's not providing the bandwidth as per its particular description. In my view, in one moment, it reduced one-fourth."
"The price has room for improvement."
"Analytics could be improved."
"I would like to see this product made a little more economical because it's very expensive."
 

Pricing and Cost Advice

Information not available
"This is a very expensive solution."
"Ruckus Wireless is a cheaper solution than Cisco."
"Licensing is subscription-based."
"The cost per AP license should be worked on."
"Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
"It's a lot more expensive."
"Ruckus Wireless is not an expensive solution."
"The tool’s pricing is competitive with other alternative solutions’ pricing."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise27
 

Questions from the Community

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Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Wireless LAN 9100, Avaya WLAN
No data available
 

Overview

 

Sample Customers

Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Ruckus and others in Wireless LAN. Updated: October 2026.
920,769 professionals have used our research since 2012.