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Wireless LAN
December 2022
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Anesu Chadziya - PeerSpot reviewer
BIS Management Trainee/IT Specialist at Rainbow Tourism Group
Real User
Top 10
Handles 10,000 users with ease and is easy to configure on-premises
Pros and Cons
  • "The solution has been helpful in improving the way our company functions."
  • "Configuration could be made easier with more bandwidth than they offer at the moment."

What is our primary use case?

Our company has a conference center and we use the solution for all our conferencing needs. 

How has it helped my organization?

The solution has been helpful in improving the way our company functions. 

What is most valuable?

The solution is easy to configure on-premise. We always got complaints about support for our prior solution so handling configuration in-house is easier. 

What needs improvement?

Configuration could be made easier with more bandwidth than they offer at the moment. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution's stability is good. 

What do I think about the scalability of the solution?

The solution is very flexible and scalable. We have about 10,000 users and are at about 50% of maximum capacity. 

How are customer service and support?

We used to contract with outside, local vendors for technical support, but found them picky about their ability to respond. We now handle support on-premise. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Our company uses a few solutions for our conferencing needs including this solution and Ruckus Wireless. We added Aruba because we expanded and needed two solutions. 

How was the initial setup?

The initial setup was easy compared to other solutions. We have two staff members who maintain the solution. 

What about the implementation team?

We hired a third party for setup and it took about four months. I rate the setup experience an eight out of ten.

What was our ROI?

We have received a good return on investment. I would rate our ROI a six out of ten. 

What's my experience with pricing, setup cost, and licensing?

Licensing for the solution is based on number of users. There was also an initial setup fee, but I don't have those details. 

Which other solutions did I evaluate?

Our company looked at a few other options, but chose Aruba based on recommendations from other large businesses that compare in size/scope to ours.

What other advice do I have?

I rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Wireless LAN
December 2022
Get our free report covering , and other competitors of Avaya Wireless [EOL]. Updated: December 2022.
655,994 professionals have used our research since 2012.