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Avaya Spaces vs Skype for Business comparison

The compared Avaya and Microsoft solutions aren't in the same category. Avaya is ranked #16 in ESS , with an average rating of 8.0, and holds a 0.8% mindshare in the category. Microsoft is ranked #4 in VM , with an average rating of 7.8, and holds a 13.2% mindshare. Additionally, 50% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
Avaya Spaces
Read 3 Avaya Spaces reviews
  • 64 Views
  • 45 Comparison Views
50% willing to recommend
Skype for Business
Read 62 Skype for Business reviews
  • 1,894 Views
  • 871 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Avaya Spaces and Skype for Business based on real PeerSpot user reviews.

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Enterprise Social Software
May 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Enterprise Social Software (16th)
Skype for Business
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Avaya Spaces is designed for Enterprise Social Software and holds a mindshare of 0.8%, up 0.8% compared to last year.
Skype for Business, on the other hand, focuses on Virtual Meetings, holds 13.2% mindshare, up 8.6% since last year.
Enterprise Social Software
Virtual Meetings
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Read full review
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"The product's initial setup phase is very easy."
"The security seems good."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The solution is scalable and is capable of working on every appliance on every operating system."
"I like the seamless integration to local telecommunications."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
More Skype for Business pros
 

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The audio calling service needs to improve its quality."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"We have had trouble with scalability when trying to host large meetings."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"There are issues with the bandwidth, particularly for external meetings,"
"The initial setup could be simplified."
"The video conferencing quality can be improved."
"The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures."
More Skype for Business cons
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"We purchased an open license."
"Our company pays for a license for us to use the solution."
"I am using a corporate account for which I have not made any payments."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"It may be considered costly for certain markets, such as in India."
"The licensing is billed on a yearly basis."
More Skype for Business pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Educational Organization
89%
Financial Services Firm
2%
Computer Software Company
1%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya Spaces?
The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.
See all answers
What is your experience regarding pricing and costs for Avaya Spaces?
The license grants you a subscription and costs about $120. I am not aware of additional costs.
See all answers
What needs improvement with Avaya Spaces?
The audio calling service needs to improve its quality.
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
See all answers
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
See all answers
 

Comparisons

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Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 14% of the time
GoToMeeting vs Skype for Business Logo
GoToMeeting vs Skype for Business
Compared 7% of the time
More Skype for Business Competitors
 

Product Reports

Buyer's Guide
Enterprise Social Software
May 2025
Avaya Spaces reportDownload Avaya Spaces product report
Buyer's Guide
Skype for Business
April 2025
Skype for Business reportDownload Skype for Business product report
 

Also Known As

Avaya Cloud Application Link
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.

Avaya
Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
Microsoft
 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
Enterprise Social Software
May 2025
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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.