Avaya Spaces vs Skype for Business comparison

The compared Avaya and Microsoft solutions aren't in the same category. Avaya is ranked #16 in ESS , with an average rating of 7.5, and holds a 1.3% mindshare in the category. Microsoft is ranked #4 in VM , with an average rating of 8.3, and holds a 10.8% mindshare. Additionally, 50% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Avaya Spaces

Read 3 Avaya Spaces reviews

261 Views
128 Comparison Views

50% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,478 Views
1,049 Comparison Views

79% willing to recommend

Avaya Spaces

Skype for Business

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Executive Summary

We performed a comparison between Avaya Spaces and Skype for Business based on real PeerSpot user reviews.

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August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya Spaces

Average Rating

7.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Social Software (16th)

Skype for Business

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (4th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Avaya Spaces is designed for Enterprise Social Software and holds a mindshare of 1.3%, up 0.8% compared to last year.
Skype for Business, on the other hand, focuses on Virtual Meetings, holds 10.8% mindshare, up 8.3% since last year.

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Avaya Spaces	1.3%
Slack Business - Enterprise	15.5%
Microsoft Teams	14.4%
Other	68.8%

Enterprise Social Software

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Skype for Business	10.8%
Zoom Workplace Business	15.3%
Webex	12.6%
Other	61.3%

Virtual Meetings

Featured Reviews

Karina Rivadeneira

Account Manager at Dacas

A collaborative tool with a good noise cancellation feature

We use it to conduct meetings because it is private. The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…

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Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability for Avaya Spaces is quite good, and I would rate it a 9."

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."

"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."

"It's a good and stable product that fits my needs."

"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."

"Using this solution has helped us to cut long distance calls, as well as video services from third parties."

"A good option for virtual meetings."

"I like the seamless integration to local telecommunications."

"Making calls and having meetings is easy."

"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."

More Skype for Business pros

Cons

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."

"The audio calling service needs to improve its quality."

"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."

"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."

"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."

"We have found that there is a lag because it cannot integrate with the internal landline."

"I feel bored with the look and feel of the tool, so it should be changed."

"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."

"Make it user friendly."

"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."

"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."

More Skype for Business cons

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."

"The solution is priced fairly."

"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."

"Our company pays for a license for us to use the solution."

"The cost of Skype for Business is incorporated into our Office 365 licenses."

"We purchased an open license."

"Skype for Business' pricing is reasonable."

"Previously, I did not use another solution."

"It may be slightly costly, but the features are awesome."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

17%

Government

12%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

What needs improvement with Avaya Spaces?

I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...

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What is your primary use case for Avaya Spaces?

Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.

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What advice do you have for others considering Avaya Spaces?

I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...

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What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Comparisons

Microsoft Teams vs Avaya Spaces

Compared 55% of the time

Fortinet FortiVoice vs Avaya Spaces

Compared 45% of the time

More Avaya Spaces Competitors

Webex vs Skype for Business

Compared 24% of the time

Cisco Unified Communications vs Skype for Business

Compared 23% of the time

Zoom Workplace Business vs Skype for Business

Compared 17% of the time

TeamViewer Business vs Skype for Business

Compared 17% of the time

GoToMeeting vs Skype for Business

Compared 6% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

Enterprise Social Software

August 2025

Download Avaya Spaces product report

Buyer's Guide

Skype for Business

August 2025

Download Skype for Business product report

Also Known As

Avaya Cloud Application Link

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.

Avaya

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

Enterprise Social Software

August 2025

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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.