Avaya Spaces vs Skype for Business comparison

The compared Avaya and Microsoft solutions aren't in the same category. Avaya is ranked #14 in ESS , with an average rating of 7.5, and holds a 2.0% mindshare in the category. Microsoft is ranked #5 in VM , with an average rating of 7.8, and holds a 4.3% mindshare. Additionally, 50% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Avaya Spaces

Read 3 Avaya Spaces reviews

492 Views
374 Comparison Views

50% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

2,665 Views
1,972 Comparison Views

79% willing to recommend

Avaya Spaces

Skype for Business

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Executive Summary

We performed a comparison between Avaya Spaces and Skype for Business based on real PeerSpot user reviews.

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Enterprise Social Software

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya Spaces

Average Rating

7.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Social Software (14th)

Skype for Business

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Virtual Meetings (5th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Avaya Spaces is designed for Enterprise Social Software and holds a mindshare of 2.0%, up 0.7% compared to last year.
Skype for Business, on the other hand, focuses on Virtual Meetings, holds 4.3% mindshare, down 13.3% since last year.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Avaya Spaces	2.0%
Slack Business - Enterprise	10.0%
Microsoft Teams	7.3%
Other	80.7%

Enterprise Social Software

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Skype for Business	4.3%
Zoom Workplace Business	7.7%
Webex	5.7%
Other	82.3%

Virtual Meetings

Featured Reviews

Tiger Mak

Channel Director at a comms service provider with 11-50 employees

Video meetings and presentation sharing impress but user-friendliness and pricing need attention

I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integrate Spaces with other media solutions, such as WhatsApp or WeChat, it will be more friendly and useful for customers or partners.

Read full review

reviewer1854369

Executive at a government with 201-500 employees

Relying on dependable communication features for efficient collaboration

I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."

"Stability for Avaya Spaces is quite good, and I would rate it a 9."

"The simplicity and ease of use are the most valuable features, as it's so much easier and quicker than writing an email to someone and waiting for them to read it."

"We like the easy provisioning of Skype for Business Conferencing."

"I like the seamless integration to local telecommunications."

"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."

"I use the chat feature to communicate with my staff, which is very helpful."

"It saves trouble, and it saves us time."

"I have found Skype for Business to be stable."

"Since introducing Microsoft Lync, our users can now call other Lync users in other organizations."

More Skype for Business pros

Cons

"The audio calling service needs to improve its quality."

"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."

"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."

"I would not recommend Skype for Business because Microsoft Teams has more features, a lightweight application that I access on my mobile."

"The solution should improve the chat and add more flexibility to make a call."

"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."

"The technical support from Microsoft needs to be improved."

"There are not many options, in terms of some other third-party integration."

"I should be able to make a desktop phone call when I click a member of my Lync directory."

"Lacks a zoom-in feature for whoever is presenting."

"Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks)."

More Skype for Business cons

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."

"The solution is priced fairly."

"We purchased an open license."

"The licensing is billed on a yearly basis."

"Previously, I did not use another solution."

"I am using a corporate account for which I have not made any payments."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"The cost of Skype for Business is incorporated into our Office 365 licenses."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

19%

Marketing Services Firm

11%

Comms Service Provider

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

What needs improvement with Avaya Spaces?

See all answers

What is your primary use case for Avaya Spaces?

Most of the time, I use Avaya Spaces to hold meetings with Avaya and with partners, which fulfills our collaboration needs.

See all answers

What advice do you have for others considering Avaya Spaces?

I can share my opinion about Avaya Spaces and recommend it for small or medium company users, as most of them are small users. I am currently working with Azure for our cloud needs. Overall, I woul...

See all answers

What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

See all answers

Comparisons

Microsoft Teams vs Avaya Spaces

Compared 41% of the time

Slack Business - Enterprise vs Avaya Spaces

Compared 29% of the time

Fortinet FortiVoice vs Avaya Spaces

Compared 29% of the time

More Avaya Spaces Competitors

Zoom Workplace Business vs Skype for Business

Compared 15% of the time

TeamViewer vs Skype for Business

Compared 12% of the time

Microsoft Teams vs Skype for Business

Compared 9% of the time

GoToMeeting vs Skype for Business

Compared 8% of the time

Webex vs Skype for Business

Compared 8% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

Enterprise Social Software

March 2026

Download Avaya Spaces product report

Buyer's Guide

Skype for Business

March 2026

Download Skype for Business product report

Also Known As

Avaya Cloud Application Link

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.

Avaya

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

Enterprise Social Software

March 2026

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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.