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Avaya Spaces vs Skype for Business comparison

The compared Avaya and Microsoft solutions aren't in the same category. Avaya is ranked #17 in ESS , with an average rating of 7.5, and holds a 0.9% mindshare in the category. Microsoft is ranked #4 in VM , with an average rating of 8.0, and holds a 12.5% mindshare. Additionally, 50% of Avaya users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
Avaya Spaces
Read 3 Avaya Spaces reviews
  • 191 Views
  • 78 Comparison Views
50% willing to recommend
Skype for Business
Read 62 Skype for Business reviews
  • 1,833 Views
  • 1,301 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Avaya Spaces and Skype for Business based on real PeerSpot user reviews.

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Enterprise Social Software
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Enterprise Social Software (17th)
Skype for Business
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Avaya Spaces is designed for Enterprise Social Software and holds a mindshare of 0.9%, up 0.7% compared to last year.
Skype for Business, on the other hand, focuses on Virtual Meetings, holds 12.5% mindshare, up 8.2% since last year.
Enterprise Social Software
Virtual Meetings
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
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Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability for Avaya Spaces is quite good, and I would rate it a 9."
"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."
"It's a good product, we like using it."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"I like the seamless integration to local telecommunications."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"The solution is stable and scalable."
"It saves trouble, and it saves us time."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
More Skype for Business pros
 

Cons

"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The initial setup for Avaya Spaces is very good for me, but for sharing with other users, the setup is a little bit complex compared to other solutions I have used, such as Zoom or Teams, as the installation is more complex."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"There are not many options, in terms of some other third-party integration."
"I would like to see an updated user interface and layout even though no functionality is missing."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"The inability to integrate Skype with other products is an area of concern where improvements are required."
"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."
More Skype for Business cons
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"I use the product's open-source version."
"The solution is priced fairly."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
More Skype for Business pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Educational Organization
67%
Financial Services Firm
6%
Computer Software Company
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya Spaces?
The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.
See all answers
What is your experience regarding pricing and costs for Avaya Spaces?
The license grants you a subscription and costs about $120. I am not aware of additional costs.
See all answers
What needs improvement with Avaya Spaces?
I don't have experience with how Avaya Spaces handles integration with other software tools, but perhaps my partners have experience regarding integration with different vendors. If Avaya can integ...
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
See all answers
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
See all answers
 

Comparisons

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Compared 16% of the time
Zoom vs Skype for Business Logo
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Compared 14% of the time
GoToMeeting vs Skype for Business Logo
GoToMeeting vs Skype for Business
Compared 7% of the time
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Product Reports

Buyer's Guide
Enterprise Social Software
June 2025
Avaya Spaces reportDownload Avaya Spaces product report
Buyer's Guide
Skype for Business
June 2025
Skype for Business reportDownload Skype for Business product report
 

Also Known As

Avaya Cloud Application Link
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.

Avaya
Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
Microsoft
 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
Enterprise Social Software
June 2025
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