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Avast Business Hub vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Avast Business Hub boosts security, cuts IT costs, reduces downtime, enhances data protection, and offers a user-friendly interface.
Sentiment score
7.3
Cortex XDR enhances security, reduces costs, boosts threat identification, compliance, and user confidence, offering cost-effective data protection.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
6.4
Most users find Avast Business Hub stable and effective; those who contacted support report it as good and responsive.
Sentiment score
6.6
Cortex XDR support is responsive and knowledgeable, despite occasional delays and regional language barriers affecting resolution times.
Every vendor has similar support; it depends on how the case is handled and raised.
Their support is efficient and responsive whenever I raise a ticket through my portal.
They did well with handling high-risk threats.
 

Scalability Issues

Sentiment score
7.4
Avast Business Hub is praised for its scalability, suiting both individuals and organizations, and supports varying user counts effectively.
Sentiment score
7.5
Cortex XDR is praised for smooth scalability, managing diverse endpoints, and effective expansion in various organizational sizes.
 

Stability Issues

Sentiment score
8.1
Users praise Avast Business Hub's stability, reliability, and performance, with efficient support for the rare issues encountered.
Sentiment score
8.0
Cortex XDR is stable, with resolved bugs and ongoing improvements, earning high stability ratings from users.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
Cortex XDR is stable, offering high quality and reliable performance.
All the situations and issues were controlled in a good way by Cortex XDR by Palo Alto Networks.
 

Room For Improvement

Avast Business Hub needs a comprehensive view, AI threat detection, better protection, faster updates, cheaper pricing, and improved manageability.
Cortex XDR struggles with compatibility, high memory usage, difficult management, limited features, and needs better integration, UI, and pricing.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Avast Business Hub provides various licensing options, with annual costs as low as $1 per PC through volume discounts.
Enterprise buyers find Cortex XDR expensive, but competitive, with flexible licensing; costs vary by usage, features, and setup.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
 

Valuable Features

Avast Business Hub offers easy deployment, effective self-monitoring, strong performance, antivirus, PC cleaning, VPN, and zero-day threat protection.
Cortex XDR offers robust endpoint security with advanced threat detection, ease of use, seamless integration, and real-time monitoring capabilities.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
The way the cases used to collect the data is not intrusive, permitting the infrastructure to collect the data and send it to the Data Lake without problems.
 

Categories and Ranking

Avast Business Hub
Ranking in Endpoint Protection Platform (EPP)
48th
Ranking in Ransomware Protection
15th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (8th), Remote Monitoring and Management (RMM) (16th)
Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
5th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (7th), AI-Powered Cybersecurity Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Avast Business Hub is 0.7%, up from 0.5% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.7%
Avast Business Hub0.7%
Other95.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
HectorRios - PeerSpot reviewer
Has detected high-risk threats effectively and provides strong behavioral protection
They did well with handling high-risk threats. I would rate Palo Alto support an eight or nine. I would give them an eight because in the majority of cases, we talk with local partners, and only in case of an emergency or a difficult issue, we jump to Palo Alto support. When we had that experience with Palo Alto support, it was nice service, but it was really difficult to get it. To jump from the partner to Palo Alto directly was challenging. I understand that it's part of the service, as the local partner just jumps up to Palo Alto support in case they need it. In some cases, when we faced an important issue, it was preferred to jump directly to Palo Alto to save time.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
9%
Financial Services Firm
6%
Healthcare Company
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
 

Questions from the Community

What is your experience regarding pricing and costs for Avast Business Endpoint Protection?
The product is affordable. It is becoming more complex, with more elements required in the solution.
What needs improvement with Avast Business Endpoint Protection?
Segmentation and centralized manageability could be improved for large organizations.
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Also Known As

No data available
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Avast Business Hub vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.