Avada Software Infrared360 and SolarWinds Pingdom target similar audiences in the IT monitoring and management sector. Users report more satisfaction with SolarWinds Pingdom due to its comprehensive features and robust monitoring capabilities, although Avada Software Infrared360 provides better support and more competitive pricing.
Features: Avada Software Infrared360 includes middleware management, real-time messaging, and detailed monitoring dashboards. SolarWinds Pingdom offers end-user experience monitoring, uptime reliability, and alerting functionality.
Room for Improvement: Avada Software Infrared360 could benefit from a modernized interface, enhanced automated reporting, and additional integrations. SolarWinds Pingdom requires better integration capabilities, more responsive customer support, and improved reporting tools.
Ease of Deployment and Customer Service: Avada Software Infrared360 is known for its straightforward deployment process and accessible support team. SolarWinds Pingdom has a rapid setup, but users find customer service responsiveness lacking.
Pricing and ROI: Avada Software Infrared360 offers competitive pricing and favorable ROI due to low setup costs and effective performance. SolarWinds Pingdom, although more expensive, justifies the cost with its comprehensive feature set and reliability.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:
1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.
2. Page speed performance monitoring and page rankings.
3. Synthetic transaction monitoring from the simplest to the most complex transactions.
4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance.
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