


Cisco Secure Endpoint and Automox are two distinct security solutions competing in the endpoint security market. Users seem to prefer Cisco Secure Endpoint for its extensive protection capabilities, while Automox is praised for its ease of integration and automation.
Features: Cisco Secure Endpoint is valued for its advanced threat detection, endpoint visibility, and malware protection. Automox stands out for its automated patching, cross-platform support, and simplified policy management. Users highlight Automox's automation capabilities as a key differentiator.
Room for Improvement: Users suggest Cisco Secure Endpoint could improve in areas like performance impact, complexity, and user interface. Automox needs enhancements in reporting, feature set robustness, and integration capabilities.
Ease of Deployment and Customer Service: Cisco Secure Endpoint users find the deployment process intricate yet recognize the responsive customer service. Automox is praised for its straightforward deployment process and excellent support.
Pricing and ROI: Cisco Secure Endpoint is perceived as more expensive, justified by its extensive features and protection. Automox offers a compelling ROI with lower upfront costs and efficient scalability. Despite Cisco's higher costs, users believe the features make it worthwhile, while Automox's affordability is a significant advantage.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support for Automox is very responsive and proactive.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox is very scalable because it has continued to handle my organization's growth.
Cisco Secure Endpoint is definitely scalable.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
It's not crashing or experiencing any downtime.
We have not encountered any problems.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
The forensic capabilities need enhancement, especially for deep forensic data collection.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Automox's price is very cost-effective and affordable.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| Cisco Secure Endpoint | 1.3% |
| Automox | 0.3% |
| Other | 94.8% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 15 |
| Large Enterprise | 21 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Cisco Secure Endpoint offers robust endpoint security with real-time threat prevention and cloud-based management. It is designed for seamless integration with Cisco products, delivering comprehensive protection and ease of use.
Cisco Secure Endpoint provides real-time threat detection, analytics, and rapid response capabilities. Its ease of use, integrated features like sandboxing and Device and File Trajectory, and its incorporation with Talos make it effective for threat hunting and endpoint protection. With strong machine learning and seamless integration with other tools, it addresses threat prevention and network visibility. However, there is room for improvement in AI features, SIEM API integration, user interface simplification, and cost reduction. Enhanced dashboards, reporting, and support are also areas for potential enhancement.
What are the primary features of Cisco Secure Endpoint?In industries such as finance, healthcare, and manufacturing, Cisco Secure Endpoint is vital for maintaining endpoint security and malware protection. Organizations use it within managed security services, integrating with tools like Umbrella for DNS security. It provides visibility into malware activities and supports threat hunting for devices beyond corporate networks. Deployed on workstations, servers, and laptops, it efficiently logs and blocks malicious actions, ensuring a secure environment.
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