We performed a comparison between Automation Anywhere (AA) and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day."
"We have been able to reduce our number of FTEs."
"During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos."
"Simply tagging variables used in the bot, can provide automated real-time dashboards that are presentable to management showing them a complete view of how the bots are performing."
"The OCR application is excellent and has helped resolve many issues that I had been facing."
"Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy."
"MetaBots are useful when connecting to websites or to forms with objects that need to be captured."
"The whole suite of RPA modules that they have is very good. They have three environments in which you can do your automation. You have development, staging, and production environments. These are run by licenses as well, which is very good. There are a lot of ways of automating processes with this application."
"This is a stable platform and we did not encounter any big problems."
"The product saves time and resources."
"The most valuable features are workflow and process automation."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The pricing of the solution is quite good."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"It would be great if they provide installation documents that are easier to understand, place more focus on capturing the fields, and most importantly, concentrate more on the OCR capability."
"The mobile application can be improved by adding more functions and capabilities abuse right now, only a few features are enabled for mobile users."
"One area where I can see room for improvement is the training material that is available."
"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."
"We run these bots in multiple environments from staging to development to production. We find usually in the production environment when we run the bots for them to be stable for a week or two. After a week or two, we see some glitches here and there, though the application doesn't change much. This is one feature which I want Automation Anywhere to work on: Increasing stability."
"It may sound a little funny or weird, but one thing that we are thinking is we have to go to various websites and pick up relevant data from various websites using the bot. That is something we have seen that none of the bots have been able to really do it because the back-end of those websites do not allow bots to scrap through all these websites and get the relevant data in one place. We would like to see how the bot companies would crack this idea. But, that's why I said, this look weird because of the legal reasons why this cannot be done. This is something that I am looking forward to."
"Room for improvement is more on the IQ Bot side: How quickly we can adopt and deploy it?"
"The error handling command on this solution still needs improvement, especially when compared to other platforms that are doing very well."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The product needs more AI capabilities."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The scalability has room for improvement."
"Exception handling needs to be improved."
"I'd like to see a recording function and a more simple interface."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Automation Anywhere (AA) is rated 8.4, while Tungsten RPA is rated 7.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and OpenText UFT One, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, SAS Data Management and ABBYY Vantage. See our Automation Anywhere (AA) vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
