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Automation Anywhere (AA) vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Automation Anywhere (AA)
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
8.4
Number of Reviews
517
Ranking in other categories
Process Mining (1st)
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
10th
Average Rating
7.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2024, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere (AA) is 12.2%, down from 15.4% compared to the previous year. The mindshare of Tungsten RPA is 2.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Nelson F. Guerrero - PeerSpot reviewer
Jul 1, 2024
Saved us half a million dollars and 10,000 hours in the first year
There have been numerous improvements in the organization. We have saved hours and time and hard dollars. In the first year, we saved over half a million dollars. That was about six months of time. After that, we have done at least three million year over year, and we have increased that very much. As far as time saved, it is well over 10,000 hours in the first year alone, and we continue to grow. This year, we are projecting 30,000 manual hours saved. Prior to the implementation of Automation Anywhere, we had lots and lots of manual work. People would go into Excel and copy data from one master sheet to many sheets. They would compile data. They would take lots of time to do these things. Today, they can go in, press a button, and launch it. They can download hundreds and thousands of invoices, whereas previously, they used to do it manually. One of our use cases saved two people four days a week of time, which is 32 hours each. We now do that automatically in six hours. The learning curve is initially a little daunting, but after you are in there and you understand how it works, it is very seamless. It is very easy to pick up and very intuitive, and then from there, it is pretty much you go and get your hands dirty. The tools that we integrate with Automation Anywhere so far have been Python scripts and PowerShell. We have got Power Automate and Power Flows from Microsoft. We are starting to do some cognitive RPA. We are implementing OpenAI through Azure. We have got a lot of that going right now. The integration with all of the documents and APIs is very seamless. There are packages available in the store if you do not have the integration built-in out of the box. They are available to everyone. Everything that we have been able to use has been just drag and drop. We can just pop in our credentials and be done. Automation Anywhere has affected us in a positive way in terms of employee capacity and compliance. We have not had to backfill roles. We have not necessarily replaced people, and that is by intent. We did not want to replace people, but we also did not want to have to backfill people. We wanted people to focus on things that they value and be more productive instead of doing mind-numbing things that get no value, but they just have to do it. Our time and cost savings have been immense since the beginning. In our first year, after we started launching the bots in June or July of 2019, we saved half a million dollars and 10,000 man-hours. Since then, we have grown more than 70% year over year. This year, we are on track to go up to about 40,000 man-hours saved and more than three million hard dollars saved. They have been able to provide automation at scale pretty well. We fired up and started off with only three production machines. We are now up at five. Officially, we were going up to seven as of next week. We have heard about people here at the Imagine conference who, for example, have hundreds, so the point is proven, and the facts are there. They can scale up very quickly. The main Automation Anywhere Program offering we use is Pathfinder. We have not utilized our partner services or anything like that, but Pathfinder has been great. Their user groups have been great. To be able to focus and see the product launches beforehand has always been advantageous. The ability to see that has been good.
Jamil Milhem - PeerSpot reviewer
Feb 2, 2024
Automates browsing tasks without needing a server connection
My use case for the product is in the finance domain.  You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.  The product should improve desktop automation, which is hard to configure. It needs to have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have leveraged automation to increase economies of scale and value-added work while reducing operating costs."
"We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages."
"I love the Bot Store. I encourage a lot of my staff to use it, because it changes the game and the time that it takes to build automation. It has a lot of reusable things that you can use off the bat."
"Its ability to integrate with other solutions is awesome."
"One of the most valuable features is the different possibilities it gives you to manipulate the interface screens that you're working with."
"They can build an end-to-end solution with Automation Anywhere."
"A valuable feature of Automation Anywhere for my needs is IQ Bot because it covers most of the semi-structured and structure data. That's where we are struggling a lot. So, IQ Bot is a very good solution to know and bring onboard for the automation of unstructured and semi-structured data."
"Having no restriction for any single programming language is very useful."
"The product provides end-to-end solutions for different business problems."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"This is a stable platform and we did not encounter any big problems."
"The product provided all the security controls that we asked them."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The most valuable features are workflow and process automation."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The solution is scalable."
 

Cons

"The Recorder action in the A2019 Community edition is not supported."
"It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly."
"SMTP mail features should come with migration options. All kind of VB scripts and Java scripts which we built using exiting version should support in this version."
"We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0."
"The Automation Anywhere University courses have helped us, but it could improve some things, like how the courses are designed."
"It is difficult to learn all the possibilities that the product and automation itself offer."
"I would like to see more complex use cases coming out for our industry."
"The technical support needs improvement."
"Exception handling needs to be improved."
"The product has some constraints and performance issues."
"The solution needs to be scalable."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"The technical support must be improved."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
 

Pricing and Cost Advice

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."
"The product starts at $10,000 and then it's up to you regarding how much you can consume."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"Roughly, as of today, it is around $250,000 annually."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"We have seen ROI in terms of cost and time with a couple of our projects."
"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."
"I would like them to have better license management."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The cost depends on the number of licenses and the number of RPAs."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Kofax's prices are pretty reasonable."
"Price is not a problem, because they are a competitor and we have a special rate."
"The solution’s license is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
12%
Healthcare Company
5%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
Previously, Tungsten RPA offered perpetual licenses, but now it has a subscription-based model for more flexibility, similar to the Microsoft developer platform.
What needs improvement with Kofax RPA?
We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We d...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Automation Anywhere (AA) vs. Tungsten RPA and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.