We performed a comparison between Automation Anywhere (AA) and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are ready plugins and connectors to integrate with APIs for common systems like Oracle or Microsoft."
"I like working with most of the commands in Automation Anywhere, such as object cloning commands. I like MetaBot for automating Citrix."
"We are automatizing redundant activities, releasing employees to do value-added activities."
"Our development time has been reduced because the solution is very user-friendly."
"We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system."
"Automation Anywhere is fully configurable."
"This solution has decreased the time that our employees spend on manual processes."
"I like Automation Anywhere's document automation. It can distill or scan documents and convert the information into a structured format."
"It has simplified compliance with regulations and company standards."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Simulation is most valuable."
"Provides a valuable BPMN feature."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"We need more commands for PDF integration to make it more flexible."
"There is a dependency issue around the control room. If the control room is not working, the bots will not work."
"Automation Anywhere can also be improved in machine learning and artificial intelligence. It would make our lives easier."
"The technical support needs improvement."
"The version that we are using has been difficult for us to code. As changes are very frequent, we have to make sure the code can be updated automatically so we don't have to make a change every time a user makes a change. Then, the user doesn't have to update us and we don't have to push a change to production. We have found a workaround with the help of the Automation Anywhere support people for this."
"An option should be provided to disable the flow and dual-mode since those are not used often by the developers, and hence take up extra space on the screen."
"The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."
"I don't use the technical support a lot. It feels like a lot of time that they will ask us to check the user manual."
"The price could be more competitive."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be nice to have a Spanish user interface available to us."
"I would love to see a template and shapes for customer journey mapping."
More iGrafx Process360 Live Platform Pricing and Cost Advice →
Automation Anywhere (AA) is ranked 3rd in Process Mining with 485 reviews while iGrafx Process360 Live Platform is ranked 11th in Process Mining with 15 reviews. Automation Anywhere (AA) is rated 8.4, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our Automation Anywhere (AA) vs. iGrafx Process360 Live Platform report.
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We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
