Automate and IBM Robotic Process Automation (RPA) compete in the RPA market. Based on the feature set and user feedback, Automate appears to have a slight edge in terms of ease of use and user-friendly implementation.
Features: Automate offers a drag-and-drop interface, integration with enterprise applications like Microsoft Azure, and efficient deployment with minimal technical expertise. Its scalability and detailed reporting features are notable. IBM RPA integrates significantly with IBM's suite of tools and Watson, providing advanced features like intelligent reading of documents and hybrid cloud capabilities. It stands out with pricing flexibility across multiple IBM products.
Room for Improvement: Automate users express the need for better web automation, improved stability, and more robust community support. There are also calls for clearer error messages and enhanced documentation. IBM RPA could refine its pricing structure and expand third-party integration capabilities, focusing on improving its integration with non-IBM platforms and enhancing AI features.
Ease of Deployment and Customer Service: Automate primarily supports on-premises setups, with users praising its efficient deployment process and responsive technical support. IBM RPA offers both on-premises and cloud solutions, though customer support can sometimes be affected by language barriers. Overall, Automate is recognized for an easier setup and quicker support responsiveness.
Pricing and ROI: Automate is known for its competitive pricing, especially with its per-bot licensing model for unlimited tasks, leading to a good return on investment. Users appreciate the rapid ROI due to reduced manual efforts and fast solution development. IBM RPA, though affordable within IBM solution bundles, faces potential cost criticisms but offers pricing flexibility that appeals to comprehensive business solutions.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
My customers have seen high ROI with IBM Robotic Process Automation (RPA) because it has a lower cost than other vendors.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
They need to improve their support by having more experienced level one support.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
The solution is very scalable because it's supported by Cloud Pak for Automation, allowing scaling with other solutions or independently.
I would rate the scalability of IBM Robotic Process Automation (RPA) as eight on a scale of one to ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
IBM Robotic Process Automation (RPA) has been running smoothly for four years without any errors, which indicates a high level of stability.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
The pricing of IBM Robotic Process Automation (RPA) is an area that could be improved.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
I find the ease of use from a programming perspective very valuable.
We haven't encountered any errors in the last four years, which speaks to its reliability.
The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards.
Product | Market Share (%) |
---|---|
Automate | 2.0% |
IBM Robotic Process Automation (RPA) | 3.3% |
Other | 94.7% |
Company Size | Count |
---|---|
Small Business | 18 |
Midsize Enterprise | 8 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 14 |
Midsize Enterprise | 3 |
Large Enterprise | 10 |
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
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