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Auth0 vs Cisco Duo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Auth0 delivers 300% ROI, reducing password issues and development costs while enhancing security and efficiency for enterprises.
Sentiment score
7.7
Cisco Duo enhances security and adaptability, reducing costs and downtime, benefiting remote work and boosting employee morale.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
 

Customer Service

Sentiment score
7.3
Auth0's customer service is praised for rapid responses and assistance, though smaller accounts face challenges in accessing support.
Sentiment score
7.5
Cisco Duo's support is praised for responsiveness and knowledge but critiqued for delays without service agreements and contact difficulties.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
However, the response time could be faster.
I find Cisco's technical support to be good but not excellent.
 

Scalability Issues

Sentiment score
7.3
Auth0 offers strong scalability with mostly positive user feedback, though some faced issues resolved by a MongoDB structural update.
Sentiment score
8.0
Cisco Duo's cloud-based design enables seamless scalability and integration, making it ideal for various organizational sizes and requirements.
The tool is very scalable and meets our customers' needs.
I believe Cisco Duo is very scalable because it is cloud-based.
 

Stability Issues

Sentiment score
8.9
Auth0 is praised by users for its stability, high availability, reliable performance, and excellent documentation with high ratings.
Sentiment score
8.5
Cisco Duo is praised for stability, seamless integration, proactive support, with most users rating its reliability highly.
 

Room For Improvement

Auth0 users seek improved authorization, pricing, customization, administration flexibility, IoT integration, and enhanced Management API for user data.
Cisco Duo users seek improvements in telephony, integration, user experience, device management, customization, pricing, licensing, and technical support.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
Cisco Duo is a modern product that does not support older applications, lacking backward compatibility.
 

Setup Cost

Enterprise users have mixed opinions on Auth0 pricing; some find it clear and valuable, others see it as costly.
Cisco Duo provides flexible, user-based pricing suitable for any business, with additional costs for premium support and benefits from initial free trials.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
The approximate cost is around eighty dollars per user.
I find the pricing of Cisco Duo to be reasonable.
The setup cost is reasonable, estimated at around six euros per month.
 

Valuable Features

Auth0 excels in security, scalability, and integration, offering seamless authentication with extensive customization and compliance with major standards.
Cisco Duo provides seamless integration, robust security, and ease of use, enhancing operational efficiency and user experience for hybrid environments.
The most valuable feature of Auth0 is its customizability.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
This setup makes it scalable, as the deployment section is in the cloud, allowing the installation of agents according to needs.
The client VPN and multi-factor authentication (MFA) features are the most useful.
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Access Management (3rd), Customer Identity and Access Management (CIAM) (1st)
Cisco Duo
Ranking in Single Sign-On (SSO)
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
61
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (6th), Cisco Security Portfolio (6th), Multi-Factor Authentication (MFA) (1st)
 

Mindshare comparison

As of May 2025, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 9.1%, down from 10.8% compared to the previous year. The mindshare of Cisco Duo is 6.1%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
RyanDeppe - PeerSpot reviewer
Helps reduce the risk of a breach and is easy to deploy and onboard
For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures. Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently. Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense. User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology. The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own. The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that. Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
24%
Manufacturing Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
 

Comparisons

 

Also Known As

No data available
Duo Security
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
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Find out what your peers are saying about Auth0 vs. Cisco Duo and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.