No more typing reviews! Try our Samantha, our new voice AI agent.

Auth0 Platform vs Okta Platform vs SAP Customer Data Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Auth0 Platform12.5%
Okta Platform14.4%
Ping Identity Platform7.6%
Other65.5%
Customer Identity and Access Management (CIAM)
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.9%
Microsoft Entra ID15.0%
Google Cloud Identity8.0%
Other68.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Social Login Mindshare Distribution
ProductMindshare (%)
SAP Customer Data Cloud30.2%
LoginRadius37.5%
Akamai Identity Cloud27.1%
Other5.199999999999989%
Social Login
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
reviewer1549194 - PeerSpot reviewer
Specialist Programmer at a tech services company with 10,001+ employees
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Auth0 has the best support ever."
"Thanks to Auth0 Platform, we are ISO 27001 certified."
"Auth0 Platform gave everyone a single, consistent way to handle authentication and authorization across our organization, which reduced bugs, made code reviews easier, and made onboarding new developers much faster because they only had to learn one auth system."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"When comparing Auth0 Platform with Azure, you have to do a lot of things yourself if you want it to work and look and feel in a certain way, but with Auth0 Platform, that comes more out of the box."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"Auth0 Platform secures APIs, microservices, serverless applications, and containerized workloads in our cloud environment."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"We can have all our applications in one central base where you can log into it and access it without having to enter your password for each application."
"Adaptive authentication in Okta Customer Identity is a flexible feature that is very secure and user-friendly."
"This solution has a lot of capabilities and features."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"Most of what I appreciate about Okta Platform are the no-code features that I have found excellent, as you have a very low requirement to code."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"I find the most useful feature of Okta Platform is that it allows the preconfiguration of multiple applications, eliminating the need for customized application onboarding, which is very helpful for me to configure multiple applications such as AWS, Azure, Zoom, Salesforce, and more than 1000 applications in Okta Platform dashboard."
"In our first year using the product we were able to save over double the cost of the product in vendor and maintenance fees."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It has enhanced the security and customer satisfaction of our customers."
 

Cons

"Pricing is a significant issue we faced."
"One of the sought features in our company that we would like Auth0 Platform to improve is the adoption of new features and how quickly they are integrated."
"Pricing would be one thing that keeps pushing businesses away."
"If you’re not a developer, you need to spend time exploring more."
"The product support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release."
"The product support for multi-tenancy could be improved."
"There could be easy integration with IoT devices for the product."
"Auth0 Platform could improve by allowing more than three enterprise connections, as I remember it being three."
"One feature I can mention is that there should be an optional registration option for multiple MFA factors."
"Maybe the interface could use some work but, for the most part, the tool is pretty cool."
"It is challenging to obtain a comprehensive backup."
"The product is expensive compared to other tools."
"The product must be provided for free."
"The technical support is good but not very responsive regarding my needs in getting details."
"Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"I would like to see Gigya implement additional disaster recovery systems."
"The user access and authorization features need to be improved. I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"It is a relatively inexpensive product in the industry."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"It is costly for large companies."
"The price of Okta Workforce Identity is reasonable."
Information not available
report
Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
11%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
8%
Computer Software Company
7%
Manufacturing Company
14%
Computer Software Company
12%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise26
Large Enterprise61
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auth0?
Before Auth0 Platform, setting up a secure authentication system for a new service from scratch would typically take ...
What needs improvement with Auth0?
The number one area I want to see improved is token and session management documentation for complex enterprise envir...
What is your primary use case for Auth0?
We adopted it at the enterprise level as a reliable authentication solution for our Java Spring Boot-based API, and i...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit auth...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications tha...
Ask a question
Earn 20 points
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
Gigya Customer Identity Management
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about Okta, Ping Identity, Microsoft and others in Customer Identity and Access Management (CIAM). Updated: June 2026.
900,747 professionals have used our research since 2012.